Core Viewpoint - The restaurant company Xibei has publicly refuted accusations made by influencer Luo Yonghao regarding the use of pre-prepared dishes, asserting that the claims are unfounded and providing detailed production guidelines for 13 specific dishes [1][5][6]. Group 1: Company Response - Xibei issued a letter to customers clarifying the situation and expressing gratitude for their support over the past 37 years, emphasizing the collective effort of its employees [3][4]. - The company confirmed that Luo Yonghao's claims about the dishes being pre-prepared are inaccurate and has taken steps to ensure transparency by releasing detailed production processes for the dishes in question [5][6]. Group 2: Transparency Initiatives - Xibei announced plans to open its kitchens for public tours, allowing customers to observe food preparation processes while dining [1]. - The company will also facilitate visits to its sourcing locations, including central kitchens and farms, to further enhance transparency regarding ingredient sourcing and food safety [1].