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一次挂号管三天服务
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广东公立医疗机构将推行“一次挂号管三天”,此前多地试点成效显著
Yang Shi Wang· 2025-12-30 13:55
Core Viewpoint - Guangdong Province will implement a "one registration covers three days" policy for public medical institutions starting January 1, 2026, aimed at reducing patient costs and improving convenience in medical services [1][2]. Group 1: Policy Implementation - The "one registration covers three days" policy allows patients to receive a follow-up appointment within three days without additional registration fees if diagnostic results are not available on the same day [2]. - The policy will be applied to all public medical institutions in Guangdong, including traditional Chinese medicine and maternal and child health institutions, with encouragement for private medical institutions to adopt similar measures [1][2]. Group 2: Pilot Program Results - The pilot program, initiated in cities like Shenzhen, Zhuhai, and Guangzhou, has served nearly 7 million patients since its launch, demonstrating significant positive outcomes [3]. - In Shenzhen, over 500 million patients benefited from the policy, with diagnostic fees waived amounting to over 200 million yuan [3]. - Zhuhai implemented a similar policy allowing free follow-up appointments within a week, resulting in a fee reduction of nearly 13 million yuan [3].
广州将扩大“挂一管三”医疗机构范围
Core Viewpoint - The "One Registration for Three Days" service in Guangzhou has successfully provided free follow-up consultations to approximately 19,500 patients in its first month, saving nearly 500,000 yuan in registration fees for citizens [1][2]. Group 1: Service Implementation and Impact - The service aims to alleviate the burden on patients who need multiple appointments due to delayed test results, allowing free follow-up consultations within three days of the initial visit [2]. - In the first month, 23 medical institutions in Guangzhou implemented this service, with some hospitals reporting significant savings in registration fees, such as over 200,000 yuan at Guangdong Second People's Hospital [2]. - The Guangzhou Red Cross Hospital has extended the service to "One Registration for Seven Days," enhancing flexibility and patient satisfaction [2]. Group 2: Operational Adjustments - Hospitals have made significant adjustments in processes, including speeding up test results and improving coordination among medical staff to ensure timely follow-up consultations [3]. - Approximately 86% of tests at Guangzhou Medical University Affiliated Women and Children's Medical Center can provide results within one day, minimizing the need for patients to return for additional appointments [3]. - A nurse coordination mechanism has been established to manage follow-up appointments effectively, ensuring continuity and professionalism in patient care [3]. Group 3: Clarification of Service Boundaries - There are misunderstandings among some patients regarding the service, such as expecting to use old registration slips for follow-ups or seeking cross-department consultations without a new registration [4]. - The service is specifically designed for cases where the initial consultation did not complete the entire treatment process, and any new symptoms would require a new appointment [4]. - The Guangzhou Health Commission is conducting research to prepare for the expansion of this service to more medical institutions, aiming to benefit a wider population [4].