今天分享的是：2025中国人力资源数智化发展白皮书 报告共计：135页 《2025中国人力资源数智化发展白皮书》系统呈现了国内人力资源数智化的发展现状、核心趋势与实践成果，核心围绕智慧 决策、生成式AI、数据价值、组织韧性等七大关键词展开。调研显示，超75%的大中型企业已启动HR数智化转型，制造业、 IT/互联网/科技行业为主要引领者，民营企业与万人以上大型企业成为转型主力，数智化成熟度显著提升，已从探索应用迈入 推广落地阶段，核心模块数字化覆盖广泛，但智能化渗透不均，数据治理薄弱、系统整合困难、专业人才短缺是主要挑战。 企业需求已从系统部署转向场景化工具与数智化培训，人工智能技术尤其是大语言模型应用爆发式增长，混合部署成为主流 模式。未来五年，行业将呈现自主进化的HR智能体生态、生成式AI驱动组织进化、具身智能数字化员工普及等五大趋势，推 动人力资源管理从效率提升向价值创造转型。中国移动、贝壳、360集团等领先企业的实践表明，通过构建AI能力基座、深化 全流程场景应用、强化数据治理与安全合规，可实现招聘、培训、绩效等核心环节的智能化升级，推动HR职能从事务处理向 战略赋能跃迁，构建人机协同、数据驱动的人力资 ...

（来源：嘉兴日报） 转自：嘉兴日报 ■记者 闻心玥 通讯员 徐文慧 在平湖市当湖街道的邦芒科技大厦中，运行着一个拥有228家全球直营分公司、覆盖400余座城市、服务 超3万家客户、雇员达100万的人力资源服务企业——邦芒人力集团。 不久前，其运营主体邦芒服务外包有限公司，作为嘉兴唯一的现代服务业企业，入选浙江省第三批"雄 鹰企业"名单。 然而，真正令邦芒人力集团从众多同类企业中脱颖而出的，并非仅是其庞大的规模。一个更具颠覆性的 场景正在发生：在全球某糖果巨头的产线上，工人们正熟练地完成产品最终包装，他们的雇主，不是品 牌方，而是邦芒服务外包有限公司。 从帮人找工作，到今日嵌入制造业肌理的深度赋能者。邦芒"包"下的，从一个个岗位，变成了一段段真 实的制造产线。 管人的企业，怎么帮上制造业的忙？ 邦芒人力集团的故事，始于朴素的"帮忙"。 2007年，为了帮助学生解决求职难题，嘉兴教师余再东创办了邦芒人力集团，并开设了"中固人力资源 网"。那时的邦芒，更像是一个接线员，核心职能是在人与岗位间做信息匹配。 早期，为服务快速扩张的企业，邦芒必须跟随其业务布局，将服务网点铺设到全国各地。这张起初被动 构建的服务网络，如今 ...

Core Insights - The digital transformation is crucial for small and medium-sized enterprises (SMEs) in China, as it represents a key factor for future competitive advantage and survival in a challenging market environment [2][8] - SMEs face significant challenges such as intense market competition, shrinking profit margins, and rising operational costs, with nearly half of them struggling with high operating costs and insufficient market competitiveness [2][4] Cost Reduction - Digitalization significantly reduces operational costs for SMEs, with an average cost reduction of over 20% reported after digital transformation, alongside a 30% improvement in internal management efficiency [4] - In the manufacturing sector, the application of industrial internet technology has led to nearly a 40% increase in production efficiency [4] Market Competitiveness - Digitalization enhances market competitiveness by enabling SMEs to establish online sales channels and user service platforms, thus expanding market reach [4] - The conversion rate for SMEs using digital marketing tools is nearly 25% higher compared to traditional marketing methods [4] Decision-Making and Management - Digitalization improves decision-making efficiency by over 30% and significantly reduces decision-making errors through the use of big data analysis, artificial intelligence, and cloud computing [5] - SMEs can achieve more precise analysis of market trends, customer behavior, and internal operations, leading to more informed and sustainable business decisions [5] Supply Chain Management - Digitalization optimizes supply chain management by enabling real-time tracking and dynamic management of inventory, which reduces inventory pressure and enhances capital utilization [7] Challenges and Recommendations - SMEs face challenges such as funding shortages, lack of technical talent, and insufficient experience in digital transformation [7] - It is recommended that SMEs adopt a gradual approach to digitalization, starting with low-cost, high-impact tools like financial management systems and online marketing tools [7] Policy Support - The Chinese government is providing strong support for the digital transformation of SMEs through policies, financial subsidies, and the establishment of digital service platforms [7] Future Outlook - The next five years are seen as a critical window for the digital transformation of Chinese SMEs, with opportunities to leverage policy benefits and technological upgrades [8] - Companies that actively embrace digital technology and optimize their operational models will enhance their competitiveness and resilience in the market [8]