Core Insights - JD.com has unveiled a comprehensive AI strategy aimed at creating a trillion-dollar ecosystem over the next three years, emphasizing deep application and practical solutions rather than mere technological concepts [1][4][5] - The company’s AI initiatives are rooted in its industrial DNA, focusing on solving real-world problems and enhancing user experience across various sectors [2][3][4] AI Product Launch - On September 25, JD.com launched three major AI products, four application scenarios, and three deep application platforms, marking a significant step towards mass production in AI [1] - The newly introduced products include the Jingxi app, the "He, She, It" digital assistant, and the JoyInside intelligent platform, all designed to enhance user experience and operational efficiency [4][5] Industry Positioning - JD.com positions itself as a pragmatic player in the AI space, focusing on real business needs rather than chasing trends, which differentiates it from many competitors [3][5] - The company has iterated its AI value formula to emphasize the importance of "industry thickness" alongside models and user experience, highlighting the need for practical applications in complex business environments [5] User-Centric Approach - JD.com’s AI products are designed to address specific consumer needs, such as personalized shopping experiences, by utilizing deep interaction and understanding user preferences [6][8] - The Jingxi app aims to redefine the shopping experience by connecting users with tailored recommendations based on their context and preferences, moving beyond traditional e-commerce models [8] Supply Chain Intelligence - JD.com leverages its extensive supply chain insights and AI capabilities to empower various industries, accelerating the digital transformation process [9][11] - The "He, She, It" digital assistant exemplifies JD.com’s vision of AI as a seamless partner in business operations, enhancing efficiency through real-time interaction [9][10] Collaborative Ecosystem - The JoyInside platform provides standardized AI capabilities to various hardware manufacturers, significantly improving user interaction metrics [11][12] - JD.com’s approach fosters collaboration with over 30 leading brands, demonstrating its commitment to building an AI-driven ecosystem that benefits multiple sectors [11][12] Practical Applications - JD.com’s AI applications are characterized by their focus on specific business pain points, such as logistics and healthcare, ensuring that technology serves practical needs [13][14] - The company’s logistics model has been deployed in over 500 warehouses globally, achieving significant efficiency improvements in operations [14] Long-Term Vision - JD.com aims to transform its AI capabilities from internal efficiency tools to open platforms that empower external ecosystems, establishing itself as a leader in the AI-driven supply chain revolution [15]

Core Viewpoint - JD.com is positioning itself as a leader in the AI ecosystem, aiming to create a trillion-dollar industry by integrating AI deeply into its operations and addressing real business needs rather than merely pursuing technological trends [3][4][19]. Group 1: AI Product Launch and Strategy - On September 25, JD.com unveiled its comprehensive AI landscape, including three major AI products and four application scenarios, indicating a shift towards mass production in AI applications [3][4]. - JD.com emphasizes a practical approach to AI, focusing on solving genuine industry problems rather than chasing fleeting trends [5][19]. - The company has iterated its AI value formula to highlight the importance of "industry depth" as a core variable in measuring AI's value, alongside models and user experience [6][8]. Group 2: User-Centric AI Solutions - JD.com's AI products are designed to enhance user experience by addressing specific shopping and service needs, moving away from generic entertainment-focused AI [9][10]. - The upcoming JD Xi APP aims to redefine the shopping experience by providing personalized recommendations through deep interaction and understanding of user preferences [10][19]. - JD.com is leveraging its extensive data and insights to create a seamless connection between users and relevant services, potentially transforming the e-commerce landscape [10][21]. Group 3: Supply Chain and Industry Empowerment - JD.com is utilizing its AI capabilities to enhance supply chain efficiency and empower various industries, acting as a "brain" that accelerates digital transformation [12][16]. - The company has demonstrated the practical application of AI in real-world scenarios, such as automating coffee orders through its digital assistant, showcasing the potential for AI to integrate into business operations [14][21]. - JD.com’s Joy Inside platform provides standardized AI capabilities to hardware manufacturers, significantly improving user interaction metrics [16][17]. Group 4: Sustainable and Scalable AI Applications - JD.com’s AI initiatives are characterized by their practicality, creating closed-loop systems that enhance both consumer and business experiences [19][20]. - The company’s logistics and retail environments serve as natural testing grounds for AI applications, yielding replicable results that can guide traditional industries in their digital transformation [19][21]. - JD.com’s industrial AI model, Joy Industrial, has achieved significant efficiency improvements, demonstrating the transformative potential of AI in supply chain management [20][21].