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一通热线解民忧 暖心服务获赞誉
Xin Lang Cai Jing· 2026-01-03 01:44
Core Viewpoint - The article highlights the effective and customer-friendly services provided by the Tangshan Housing Provident Fund Management Center, showcasing a specific case where a citizen successfully extracted funds through online assistance, reflecting the center's commitment to improving service quality and efficiency [1][2]. Group 1: Service Quality and Efficiency - The Tangshan Housing Provident Fund Management Center has implemented multiple measures since 2025 to enhance operational service quality, including extensive training for dedicated hotline staff [1]. - As of November 2025, the hotline staff answered a total of 65,431 calls, achieving a direct handling rate of 99.5%, the highest among municipal hotline units [2]. - The center's various departments processed 1,437 hotline work orders, achieving 100% on-time acknowledgment, completion, satisfaction, and resolution rates [2]. Group 2: Customer Recognition and Feedback - The management center's quality service has garnered widespread recognition from the public, with 73 citizens expressing gratitude through various platforms, including the 12345 hotline [2]. - Ten exemplary cases of positive feedback were featured in the daily report of the Tangshan 12345 government service hotline, highlighting the commendable actions of staff members [2]. - Initiatives such as providing services during lunch breaks and home visits for special needs citizens have been acknowledged and praised [2].
前10月全国法拍房成交额同比降超两成;贝壳第三季度总交易额7367亿元|房产早参
Mei Ri Jing Ji Xin Wen· 2025-11-10 21:10
Group 1: Real Estate Market Trends - The national auction housing market in China has seen a significant decline in both volume and price, with total transaction value dropping by 22.5% year-on-year to 204.87 billion yuan, and the average transaction price decreasing by 12.3% to 4,668 yuan per square meter [2] - The total number of auctioned properties fell by 5.7% to 605,000 units, while the number of successfully auctioned properties decreased by 2.4% to 138,000 units, indicating a cooling market [2] Group 2: Land Supply in Xi'an - Xi'an has announced the release of 11 plots of development land with a total starting price of 3.84 billion yuan, covering an area of 469.368 acres and a planned construction area exceeding 1 million square meters [3] - This land supply is part of a policy aimed at stabilizing land prices and promoting investment, linking land supply to urban renewal and regional development [3] Group 3: Policy Changes in Chongqing - Chongqing has relaxed the conditions for withdrawing housing provident fund for full payment home purchases, allowing withdrawals after six months of purchase and extending the withdrawal period from two years to five years [4][5] - The policy aims to support reasonable housing demand and provide more flexible financial support for contributors while enhancing risk control [5] Group 4: Poly Developments' Financial Management - Poly Developments announced a 2 billion yuan medium-term note with a maturity of five years, with an interest rate of 3.55%, and the interest payment scheduled for November 17, 2025 [6] - This reflects the company's normal debt management practices and its financial strength to meet payment obligations [6] Group 5: Beike's Third Quarter Performance - Beike reported a total transaction value of 736.7 billion yuan in Q3 2025, remaining flat year-on-year, with total revenue increasing by 2.1% to 23.1 billion yuan [7] - However, net profit decreased by 36.1% to 747 million yuan, indicating pressure on profitability amid market adjustments, while the number of active stores and agents grew significantly [7]