Workflow
公积金管理
icon
Search documents
一通热线解民忧 暖心服务获赞誉
Xin Lang Cai Jing· 2026-01-03 01:44
Core Viewpoint - The article highlights the effective and customer-friendly services provided by the Tangshan Housing Provident Fund Management Center, showcasing a specific case where a citizen successfully extracted funds through online assistance, reflecting the center's commitment to improving service quality and efficiency [1][2]. Group 1: Service Quality and Efficiency - The Tangshan Housing Provident Fund Management Center has implemented multiple measures since 2025 to enhance operational service quality, including extensive training for dedicated hotline staff [1]. - As of November 2025, the hotline staff answered a total of 65,431 calls, achieving a direct handling rate of 99.5%, the highest among municipal hotline units [2]. - The center's various departments processed 1,437 hotline work orders, achieving 100% on-time acknowledgment, completion, satisfaction, and resolution rates [2]. Group 2: Customer Recognition and Feedback - The management center's quality service has garnered widespread recognition from the public, with 73 citizens expressing gratitude through various platforms, including the 12345 hotline [2]. - Ten exemplary cases of positive feedback were featured in the daily report of the Tangshan 12345 government service hotline, highlighting the commendable actions of staff members [2]. - Initiatives such as providing services during lunch breaks and home visits for special needs citizens have been acknowledged and praised [2].
暂停办理!郑州住房公积金管理中心发布最新通知
Xin Lang Cai Jing· 2025-12-26 12:21
关于暂停办理公积金业务的通知 关于暂停办理公积金业务的通知 住房公积金各缴存单位、缴存职工: 郑州住房公积金管理中心 住房公积金各缴存单位、缴存职工: 为保证2025年度年终结账工作顺利进行,郑州住房公积金管理中心将于2025年12月29日至2026年1月2日 暂停办理公积金线上及线下所有业务,2026年1月3日恢复线上业务办理,1月4日恢复线上及线下所有业 务办理。 请各缴存单位、职工提前安排办理相关业务,如有疑问,请拨打服务热线12329,不便之处,敬请谅 解。 来源:郑州住房公积金管理中心版权归属原作者 如有侵权请联系删除 责编:何心悦 审核:王世洋 终审:娄恒 郑州住房公积金管理中心 为保证2025年度年终结账工作顺利进行,郑州住房公积金管理中心将于2025年12月29日至2026年1月2日 暂停办理公积金线上及线下所有业务,2026年1月3日恢复线上业务办理,1月4日恢复线上及线下所有业 务办理。 请各缴存单位、职工提前安排办理相关业务,如有疑问,请拨打服务热线12329,不便之处,敬请谅 解。 来源:郑州住房公积金管理中心版权归属原作者 如有侵权请联系删除 责编:何心悦 审核:王世洋 终审:娄恒 ...
兰州住房公积金中心发布一次性信用修复政策全攻略
Xin Lang Cai Jing· 2025-12-25 01:02
"免申即享"信用修复启动 兰州住房公积金中心发布一次性信用修复政策全攻略 每日甘肃网12月25日讯 据兰州晚报报道 为落实中国人民银行一次性信用修复政策要求,支持信用受损 但积极履约的公积金贷款用户重塑信用,12月24日,兰州住房公积金管理中心发布"一次性信用修复政 策全攻略",明确政策适用范围、实施方式及重要时间节点,提醒符合条件的缴存职工及时享受政策红 利。 逾期信息产生时间在2020年1月1日至2025年12月31日期间,单笔逾期金额不超过10000元,已纳入央行 征信系统的公积金贷款信贷逾期信息,在2026年3月31日(含)前足额偿还全部逾期本金、利息及违约 金,可适用该政策。 符合条件的逾期信息将按以下规范调整,调整结果同步体现在个人信用报告"信息概要"及"信贷交易信 息明细"模块:还款状态将由"逾期"标识调整为"正常";逾期金额将由实际逾期数值调整为"0"。调整 后,相关逾期信息即可展示为正常还款状态。 兰州住房公积金管理中心提醒,此次政策为官方免费惠民举措,任何以"征信修复""代办洗白"名义收取 费用、索要个人信息的行为均属诈骗,切勿轻信第三方中介机构虚假宣传;2026年1月1日至6月30日期 ...
郑州开通公积金贷款网上申请渠道
Zheng Zhou Ri Bao· 2025-11-12 00:42
Core Viewpoint - Zhengzhou Housing Provident Fund Management Center has launched an online application channel for personal housing loans to enhance government service efficiency and streamline administrative processes [1] Group 1: Online Application Process - The online application allows employees to submit loan requests via the "Zhenghao Ban" APP, with a combination of online submission and offline processing using "human + big data" methods [1] - The process includes four steps: authorization for personal credit inquiry, preparation of necessary information, submission of the loan application, and tracking the application progress [2] - Successful applicants must bring their original ID to the selected service hall to complete loan procedures, while those who do not succeed can still apply in person [3] Group 2: Loan Types and Eligibility - The online application supports various loan types, including new commercial housing, second-hand housing, combination loans, and "commercial to provident fund" loans [2] - Applicants for second-hand housing loans can utilize a loan amount estimation feature before submitting their application [2] - To qualify for the loan, applicants must intend to purchase housing within Zhengzhou, have a signed purchase contract, and meet specific loan application criteria [1]
政策“扩圈” 服务“升温” 全市公积金运行稳健安居保障有力
Zhen Jiang Ri Bao· 2025-10-29 23:49
Core Insights - The city's housing provident fund system has shown stable operation in the first three quarters of the year, with 27,800 new accounts opened and a total of 6.714 billion yuan collected, supporting 3,146 households with loans amounting to 1.328 billion yuan to meet housing needs [1][2] Group 1: Policy and Service Enhancements - The city’s provident fund center has implemented a series of new policies aimed at expanding the benefits of the system and improving service efficiency, particularly focusing on innovative measures to address social concerns [1] - The center has broken down household registration barriers to include more flexible employment individuals in the provident fund system, thereby broadening the coverage and support for new job seekers [1] - New policies have been introduced to alleviate housing pressure on young people, including extending the graduation period for new employees to 10 years and removing restrictions on purchasing first homes separately [1] Group 2: Internal Governance and Service Quality - The provident fund center has strengthened its internal governance through training programs aimed at improving service quality and administrative enforcement, ensuring a solid foundation for efficient operation [2] - The center has focused on enhancing service experience and smart support, with an updated intelligent customer service knowledge base to ensure accurate and timely responses to inquiries [2] - A comprehensive upgrade of the network security emergency response plan has been implemented to protect personal information and funds of contributors, ensuring reliable operation of housing provident fund services [2]
济南住房公积金中心一项目获评省级典型创新应用案例
Qi Lu Wan Bao· 2025-10-22 09:01
Core Viewpoint - The Shandong Provincial Password Management Bureau, along with other departments, has announced the results of the 2025 Shandong Province Commercial Password Typical Application Innovation Scheme, highlighting the "Jinan New Generation Smart Housing Fund System Password Application Practice" as a typical innovative application case [1]. Group 1: Application Cases - The evaluation included various innovative applications, such as: - Audit big data security multi-party computing platform by Shandong Provincial Audit Office [3] - Qingdao Municipal Cloud Password Service Platform by Qingdao Big Data Development Management Bureau [3] - Integrated big data platform protection case in Yantai by Yantai Big Data Bureau [3] - Jinan New Generation Smart Housing Fund System by Jinan Housing Provident Fund Center [3] Group 2: Security Enhancements - The Jinan Smart Housing Fund System integrates national cryptographic algorithms (SM2, SM3, SM4) to create a multi-layered password protection system addressing the security needs of sensitive personal data [1][3]. - The system enhances security through identity authentication, data transmission, storage encryption, and operation non-repudiation [1][3]. Group 3: Future Directions - The Jinan center plans to deepen the integration and innovative expansion of commercial passwords in government services, promoting the fusion of password technology with smart governance and data sharing [4].
今年前8个月,德州发放灵活就业人员公积金贷款701笔2.82亿元
Da Zhong Ri Bao· 2025-10-21 07:46
Core Insights - The article highlights the successful implementation of a housing provident fund system for flexible employment workers in Dezhou, allowing them to access loans and improve their housing situation [1][2][3] Group 1: Policy Implementation - Dezhou has expanded the coverage of the housing provident fund to include flexible employment workers, enabling them to contribute and qualify for loans after six months of continuous contributions [2][3] - The initiative has led to a significant increase in the number of contributors, with 21,600 new flexible employment contributors in the first eight months of the year, accounting for 43.1% of all new contributors [3] Group 2: Financial Benefits - Flexible employment workers can now access lower interest rates on housing loans, with the current provident fund loan rate at 2.6%, compared to a commercial loan rate of 3.2%, resulting in potential savings of 70,000 yuan in interest over 30 years for a typical loan [2] - The total amount of provident fund loans issued to flexible employment workers reached 282 million yuan, supporting the purchase of 84,800 square meters of housing [3] Group 3: User Experience - Users like Zhang Mingwei and Li Li have expressed satisfaction with the new system, highlighting the ease of making contributions and the flexibility to adjust payment amounts based on income fluctuations [2] - The ability to withdraw funds for rent payments has also been introduced, with 2,202 withdrawals totaling approximately 1.1 million yuan made by flexible employment workers for rental purposes [3]
成都住房公积金贷款提速
Si Chuan Ri Bao· 2025-10-21 07:36
Core Insights - Chengdu Housing Provident Fund Center has significantly optimized its loan approval and disbursement process, reducing the time from application to disbursement to as little as 9 working days [1][2] - The new system integrates data sharing and automation, allowing for a more efficient and user-friendly experience for loan applicants [1] Group 1: Process Optimization - The approval time has been compressed from 4 days to under 1 day, and the overall loan application to disbursement time has been reduced from 20 working days to 9 [1] - For pre-registered new homes, the fastest disbursement can occur within 2 working days [1] Group 2: Data Integration - The Chengdu Housing Provident Fund Center has enhanced data interconnectivity with housing and banking departments, reducing the number of required documents for loan applications by 10 [1] - This shift allows for a "data runs" approach, minimizing the need for applicants to physically submit documents [1] Group 3: Intelligent Approval - The system employs automated approval processes, transitioning from manual to system-based approvals, which further accelerates the loan disbursement timeline [2] - The intelligent approval system utilizes data sharing and credit assessments to enable rapid decision-making, achieving "instant review and approval" [1][2]
“长城”卡面纪念版住房公积金联名卡亮相服贸会
Xin Jing Bao· 2025-09-12 08:35
Group 1 - The Beijing Housing Provident Fund Management Center showcased its services at the 2025 Service Trade Fair, focusing on supporting employees' housing needs and enhancing corporate credibility [1] - The exhibition included four areas: video display, promotional display, interactive experience, and self-service consultation, aimed at providing a comprehensive understanding of housing provident fund services [1] - A special edition "Great Wall" co-branded housing provident fund card was launched, offering various benefits such as fee waivers and low-interest loans for housing-related expenses [1] Group 2 - Following the new housing policy announced on August 8, the number of housing provident fund loan applications surged to 4,340 in the first month, a 37% increase compared to the same period before the policy [2] - Key changes in the policy include expanding the definition of first-time homebuyers, increasing the maximum loan amount for first-time buyers, and raising the maximum loan limit for second homes [2] - The minimum down payment for second homes was adjusted to 30%, with the average down payment ratio decreasing by 8 percentage points to 42% [2]
贵阳公积金三种便捷渠道助企业快速办理开户
Sou Hu Cai Jing· 2025-09-11 09:35
Group 1 - The article discusses the importance of unit housing fund account opening for newly established enterprises in Guiyang, highlighting the confusion many companies face in this process [2] - Guiyang offers three channels for unit housing fund account opening: online government service hall, housing fund portal website, and offline service outlets, facilitating easy account setup for enterprises [2] - The online method is noted as the most convenient, allowing companies to open accounts directly through the Guiyang housing fund portal without submitting any paper materials, thus saving time and avoiding queues [2] Group 2 - Offline processing is also efficient, requiring only the submission of specific documents such as the housing fund unit account application form and valid identification for the responsible person and legal representative [2] - Notably, enterprises in Guizhou province do not need to provide a business license when opening accounts, further simplifying the process [2] - The housing fund account opening services in Guiyang reflect a "convenient and efficient" philosophy, with the online channel particularly suitable for tech-savvy companies, while offline services cater to diverse enterprise needs [2]