兴业通代发系统
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兴业银行厦门分行代发工资服务团队:以“兴”服务,打造“薪”体验
Zhong Guo Jin Rong Xin Xi Wang· 2025-10-31 06:37
转自:新华财经 "兴"服务,打造"薪"体验。兴业银行厦门分行代发工资服务团队秉持"以客户为中心"理念,构建个性 化、专业性、专属性的"薪资代发"服务体系,高效响应企事业单位与职工的需求,通过上门服务、流程 便利、增值服务、科技赋能等方式,持续提升服务实体经济、服务民生效能,提升广大工薪族的获得 感、幸福感。 全心服务 赢得认可 企业一个电话,就漂洋过海去服务?这是兴业银行厦门分行代发工资服务团队成员小付、小孔的亲身经 历。 此前,厦门一家建筑企业打来电话,为难地说,有一批工人正在海上施工,临近发工资的日子,却还没 办工资卡,而且,由于赶工期,工人们无暇上岸到银行网点办业务。兴业银行厦门分行代发工资服务团 队了解情况后,当即组成服务小分队,带上设备,坐上接驳船,登上施工船,在海浪的摇晃中,协助员 工填写开卡资料,指导下载手机银行APP,并邀请他们加入银行代发服务群,以便随时解答他们的疑问 和提供后续服务。先后两次出海,服务小分队共为80多位工友开立工资卡。 类似的快速响应、全心服务,已成了兴业银行厦门分行代发工资服务团队的"家常便饭"。该团队不是在 企业现场服务,就是在去企业的路上,开卡、激活等服务统统送上门; ...
兴业银行厦门分行代发工资服务团队 以“兴”服务,打造“薪”体验
Sou Hu Cai Jing· 2025-10-30 05:11
Core Viewpoint - The Xiamen branch of Industrial Bank is committed to providing personalized and efficient payroll services, enhancing the experience of employees and meeting the needs of enterprises through innovative and responsive service models [1][4][10]. Service Model - The payroll service team at Industrial Bank Xiamen branch emphasizes a customer-centric approach, offering on-site services, streamlined processes, and value-added services to improve the efficiency of serving the real economy and enhancing the sense of gain and happiness among wage earners [1][4]. - The team has successfully assisted over 80 workers in opening payroll accounts directly on a construction ship, demonstrating their commitment to rapid response and comprehensive service [4][5]. Service Offerings - The service structure includes not only payroll processing but also wealth management, financing support, and various benefits tailored to different industries, such as specialized payroll cards and exclusive financial products [5][10]. - Payroll cards come with various fee waivers and enhanced benefits, including a dedicated credit loan product for technology companies with a credit limit of up to 3 million yuan [5][10]. Community Engagement - The team organizes community-building activities like "Culinary Excitement" and "Colorful Childhood" events to enhance employee engagement and foster a sense of belonging among workers [6][9]. - These events provide opportunities for social interaction and family bonding, contributing to a positive workplace culture [7][9]. Technological Innovation - Industrial Bank has launched the "Xingye Tong Payroll System," a one-stop digital service platform aimed at improving payroll management efficiency for enterprises [10]. - The platform offers features such as online card opening, batch payroll processing, and customizable electronic payslips, enhancing service quality and operational efficiency [10]. Future Commitment - The leadership of the payroll service team expresses a commitment to continue exploring and innovating service models to meet the diverse needs of enterprises and employees [11].