近年来，未成年人退款受阻现象较普遍。平台既有责任保护商家利益，更有义务协助家长维权。比如可 加强审核，让"扇耳光"等无理要求匿迹；可细化退款规则、明确举证方，让商家处理纠纷有据可依；启 用青少年模式，支付需人脸识别、注册需实名认证……平台有规则供用户参考，商家又何必制定暴力 版"未成年退款须知"。 商家自制家长"扇娃"退款的奇葩规则，平台不能置身事外。平台监管的手要及时伸出，拦下暴力扇娃的 冲动。 11岁孩子在千岛APP购买了500多元的卡牌，家长得知后找商家退货退款，竟被要求上传"狂扇孩子耳 光"的视频，时长须达5分钟且中间不能停……据报道，家长向平台求助，却收到回复："平台无法强 制，建议双方协商沟通。" 有网友认为，商家设置不近情理的退款要求，是担心"家长不知情"可能助长恶意退款。即便出于戏谑心 理，堂而皇之要求"扇孩子"也不可理喻，既挑战人性底线、违背公序良俗，更宣扬社会戾气、涉嫌触 犯"教唆家暴"的法律红线。商家防止恶意退款，可拿商品特殊、再出售困难等寻求家长理解，也可采用 更文明的方式沟通，怎能如此极端？ 据报道，千岛APP声明称，纠纷因个人闲置交易引发，未使用千岛闪购服务；所谓"未成年退款须知" ...

Core Insights - The "Changsha New Consumption Ecological Conference and Jiayu Capital 2025 Consumption Forum" was held in Changsha, focusing on opportunities and challenges in the new consumption era [1][3] - The event gathered experts, listed companies, and investment institutions to discuss the reconstruction trends of the consumption market in the post-pandemic era [3] Group 1: Industry Trends - New consumption is a key industry in Changsha, having incubated leading brands such as Chayan Yuese and Snack Busy [5] - Changsha's mature supply chain, young consumer base, and open business environment position it well to cultivate more nationally influential companies in the new consumption sector [5] Group 2: Investment and Collaboration - The forum serves as a platform for ideation and a significant opportunity for Changsha-based enterprises to gain capital and expand collaboration [6] - Changsha Financial Private Equity will leverage its localized expertise and collaborate with the "Invest in Changsha" fund alliance to provide capital empowerment, strategic consulting, and resource integration for local new consumption enterprises [6]