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“扇娃”才能退款 平台怎能隐身
Xin Lang Cai Jing· 2025-10-23 08:46
Core Points - A parent attempted to return over 500 yuan worth of cards purchased by their 11-year-old child on the QianDao app, but was met with an unreasonable request to upload a 5-minute video of "slapping the child" as a condition for the refund [1] - The QianDao app stated that the dispute arose from personal transactions and that the refund policy was set by the merchant, not the platform, effectively shifting responsibility [1] - The incident highlights a broader issue of minors facing obstacles in obtaining refunds, indicating a need for platforms to better protect consumer rights while managing merchant interests [1] Group 1 - The merchant's bizarre refund condition of requiring a video of "slapping the child" raises ethical concerns and challenges societal norms [1] - The platform's response to the parent's complaint was inadequate, suggesting a lack of responsibility in managing merchant behavior [1] - There is a call for platforms to implement stricter regulations and clearer refund policies to prevent unreasonable demands from merchants [1] Group 2 - The incident reflects a growing trend of difficulties faced by minors in refund situations, emphasizing the need for platforms to balance merchant protection with consumer rights [1] - Recommendations include enhancing merchant audits, refining refund rules, and implementing features like facial recognition for transactions involving minors [1] - The platform's failure to intervene in this case raises questions about its commitment to consumer protection and ethical standards [2]
思想碰撞+资本赋能!长沙新消费生态大会为产业发展注入新动能
Sou Hu Cai Jing· 2025-10-22 04:18
Core Insights - The "Changsha New Consumption Ecological Conference and Jiayu Capital 2025 Consumption Forum" was held in Changsha, focusing on opportunities and challenges in the new consumption era [1][3] - The event gathered experts, listed companies, and investment institutions to discuss the reconstruction trends of the consumption market in the post-pandemic era [3] Group 1: Industry Trends - New consumption is a key industry in Changsha, having incubated leading brands such as Chayan Yuese and Snack Busy [5] - Changsha's mature supply chain, young consumer base, and open business environment position it well to cultivate more nationally influential companies in the new consumption sector [5] Group 2: Investment and Collaboration - The forum serves as a platform for ideation and a significant opportunity for Changsha-based enterprises to gain capital and expand collaboration [6] - Changsha Financial Private Equity will leverage its localized expertise and collaborate with the "Invest in Changsha" fund alliance to provide capital empowerment, strategic consulting, and resource integration for local new consumption enterprises [6]