Core Viewpoint - Artificial intelligence (AI) is a strategic force driving the current technological revolution and industrial transformation, becoming the core engine for high-quality development in the securities industry. Guotai Haitong actively implements the "All in AI" strategy, focusing on optimizing asset allocation for residents and leading a "dual reconstruction" in wealth management [1]. Group 1: AI Application and Development - On December 17, Guotai Haitong launched the upgraded version of its AI-native intelligent app, Lingxi APP 2.0, at the "7th International Financial Technology Forum" [2]. - Lingxi APP 2.0 features an "all-AI interactive experience" and aims to provide "full lifecycle companionship," marking a transition from an "AI native application" to an "AI investment partner" throughout the user journey [2]. - The upgrade from version 1.0 to 2.0 includes significant improvements in underlying capabilities, service closure, and customer experience, achieving a 135% increase in the replacement rate of AI service scenarios and a 105% improvement in the accuracy of AI Q&A capabilities [2]. Group 2: User Experience and Interaction - Lingxi APP 2.0 offers a fully integrated interface for "market watching, trading, dialogue, and live streaming," embedding AI services deeply into the investment decision-making process [3]. - The app introduces six different persona-based intelligent investment assistants, providing 24/7 companionship and support tailored to user preferences, marking a shift from "tool" to "partner" [3]. - The dialogue system has been upgraded to provide deep understanding and multi-turn reasoning capabilities, enhancing the user experience with intelligent stock selection, market monitoring, and risk assessment [5]. Group 3: Comprehensive Investment Support - Lingxi APP 2.0 provides a full-cycle AI support system, offering wisdom companionship and strategy tracking throughout the investment process, thereby enhancing long-term investment success rates [8]. - The app integrates a one-stop investment decision engine that combines market analysis, personal diagnostics, and strategy tracking, allowing users to make informed decisions based on their investment personality and market conditions [8]. Group 4: Trading Innovations - The app features a dual-layout trading interface that enhances user experience and trading efficiency, transitioning from manual execution to intelligent direct access for trading services [9]. - Users can perform trading queries, settings, or orders through natural language, with advanced features like intelligent conditional orders, enabling quick and precise responses in a dynamic market [9]. Group 5: Ecosystem and Future Development - Guotai Haitong is committed to an open securities philosophy, collaborating with various AI platforms to expand service scenarios and meet diverse user needs [12]. - The company aims to deepen AI innovation in wealth management, transforming AI applications into tangible benefits for users and contributing to the high-quality development of the industry [12].

Core Insights - The article highlights the transformative impact of digitalization and AI on wealth management in the Chinese securities industry, emphasizing the shift from traditional methods to data-driven, personalized services [1][2][3] Group 1: Digital Transformation in Wealth Management - The China Securities Association has recognized 19 exemplary cases of digital practices in wealth management, indicating a significant industry shift driven by AI and big data [1] - The integration of advanced technologies has enabled securities firms to capture and analyze vast amounts of customer data, leading to improved service efficiency and customer satisfaction [1][2] - Companies like Guotai Junan have developed large-scale AI models to provide innovative services across the investment cycle, establishing a foundational framework for digital services [1][2] Group 2: Customer Demand Identification - Traditional reliance on structured data often hindered the understanding of customer intentions; however, firms like Xiangcai Securities have innovated by combining structured and unstructured data for comprehensive customer intent recognition [2] - The implementation of customer data platforms (CDPs) has allowed firms to enhance customer profiling, leading to significant improvements in service quality and efficiency [2][3] - Citic Securities has developed a multidimensional labeling system to better match services with customer needs, achieving over a 300% increase in conversion rates [2][3] Group 3: Service Differentiation and Risk Management - A scientific customer classification system is essential for providing tailored services, with firms like Changjiang Securities categorizing clients based on asset and value metrics [3] - Digital tools are being utilized to enhance service efficiency, with companies like Huatai Securities creating dedicated platforms for advisors to focus on client management rather than product sales [4][5] - The integration of digital technologies has also improved risk management capabilities, with firms employing predictive models and AI to identify and mitigate potential risks [6][7] Group 4: Operational Efficiency and Cost Reduction - Digital transformation has led to a 30% reduction in operational costs and a doubling of efficiency for many firms, as seen with Zhongjin Wealth's data-driven customer acquisition strategies [6] - The use of automated systems for service delivery has significantly decreased the time required for client interactions, enhancing overall responsiveness [7] - Companies are leveraging AI to streamline operations, with notable improvements in customer engagement and service delivery times [6][7]