Core Insights - The article highlights the significant advancements in China's social security and employment public services, with a total of 182 national services launched and 15.6 billion people served this year [1][7]. Group 1: Service Expansion - The social security services have been made more accessible in Chongqing, where residents can utilize self-service systems to handle their social security matters [1]. - The national human resources and social security service platform has over 59.34 million registered users, indicating a growing engagement with digital services [7]. Group 2: Technological Integration - The integration of artificial intelligence and big data technologies is being promoted to enhance "smart social security" services in communities, rural areas, and enterprises [3]. - Image recognition technology and intelligent customer service are being utilized to quickly identify individuals and streamline service requests, thereby improving efficiency [5].

央视网消息：记者近日从人力资源社会保障部获悉，今年来，中国不断完善国家社保公共服务平台 和"掌上12333"等服务渠道功能，开通161项全国性服务，"十四五"期间累计为群众提供不见面服务超过 600亿人次。从全国来看，社保业务线上办理量已经超过70%，部分地区接近90%。 ...

Core Insights - The online processing volume of social security services in China has exceeded 70%, with some regions approaching 90% [1] - The country has been enhancing its social security management capabilities and service levels to provide more convenient and faster services to the public [1] - During the "14th Five-Year Plan" period, over 60 billion instances of non-face-to-face services have been provided to the public [1] Group 1 - The implementation of digital human resources initiatives has led to improvements in the national social security public service platform and the mobile service channel 12333 [1] - A total of 161 national services have been launched to facilitate online processing of social security business [1] - Localities are focusing on intelligent management, intelligent review, and intelligent risk control to enhance the intelligence level of social security services [1]

Core Points - The social security online processing volume in China has exceeded 70%, with some regions approaching 90% [1] - The country has enhanced its social security management capabilities and service levels, providing more convenient and faster services to the public [1] - During the 14th Five-Year Plan period, over 60 billion instances of non-face-to-face services have been provided to the public [1] Digital Transformation - The implementation of digital human resources initiatives has led to improvements in the national social security public service platform and the mobile 12333 service channels [1] - A total of 161 national services have been launched to facilitate online social security business processing [1] Intelligent Services - Localities are focusing on intelligent management, auditing, and risk control to enhance the intelligence level of social security services [1] - Some regions have introduced "smart social security integrated machines" that utilize AI and big data for automatic identity recognition, customized service items, and full-process guidance [1] - The introduction of "social security planners" in various areas provides personalized and precise services [1]