Core Insights - The introduction of the "Baoji Xing" app for on-demand public transport has significantly improved convenience for residents, allowing them to select pick-up and drop-off points [1] - Baoji Public Transport has implemented various personalized bus services to enhance accessibility and connectivity, addressing gaps in traditional bus routes [1] - The integration of technology in public transport operations has led to more efficient scheduling and improved service reliability, with a projected operational mileage of 66.087 million kilometers and a passenger volume of 168 million in 2024 [1] Group 1 - The trial operation of on-demand buses in Baoji High-tech Zone began in August, featuring 181 stops, including 54 virtual stops, breaking the limitations of fixed routes [1] - The company has opened and optimized 16 bus routes to create a structured network that connects urban areas, industrial parks, and transportation hubs seamlessly [1] - The introduction of various bus services, such as customized commuting buses and community buses, has made public transport more convenient for residents [1] Group 2 - By 2025, the total number of buses in Baoji is expected to reach 1,101, with a 100% ratio of green buses, resulting in a carbon reduction of over 40,000 tons annually [2] - The company has established 17 charging stations and 840 charging piles to support approximately 1,000 electric buses, highlighting its commitment to sustainability [2] - The procurement of 200 new electric buses this year aims to enhance performance and comfort, with operational cost savings compared to traditional fuel buses [2] Group 3 - The transition to electric buses has improved punctuality, with on-time rates stabilizing at over 90%, addressing previous issues of delays during peak hours [2] - The company has focused on service quality improvements through training and feedback mechanisms, including the establishment of a passenger committee to gather suggestions [2] - There has been a significant reduction in complaints, with criticism-related work orders down by 46.9% and a 64.66% decrease in responsible complaints, while commendations have increased by 65.57% [3]

Core Insights - The public transportation system in Baoji has achieved significant milestones, including a passenger volume exceeding 168 million trips in 2024, reflecting the city's commitment to sustainable urban development and public satisfaction [3][15] - Baoji's public transport strategy emphasizes a "people-oriented" approach, integrating various modes of transport and enhancing service quality through innovative solutions [6][14] Group 1: Public Transport Development - Baoji has established a comprehensive public transport network with 1,101 buses, 66 regular routes, and 113 customized routes, achieving a bus coverage rate of 87% within 500 meters [5][15] - The city has implemented a "four priorities" policy framework focusing on support, funding, land use, and road rights to enhance public transport services [3][5] - The introduction of 979 new energy buses has led to a reduction of approximately 40,000 tons of carbon emissions annually, showcasing Baoji's commitment to green transformation [5][6] Group 2: Innovative Service Models - Baoji has launched various innovative bus services, including "on-demand buses" and customized routes for commuting, education, and community needs, improving accessibility and convenience for residents [12][14] - The integration of cultural and ecological resources into the public transport system has resulted in unique thematic routes, enhancing the cultural experience for passengers [6][12] - The city has developed a multi-faceted revenue model, generating over 30 million yuan in non-fare income by diversifying into advertising, training, and logistics services [9][11] Group 3: Community Engagement and Support - Baoji's public transport system actively engages with the community, ensuring services are aligned with local needs, such as adjusting routes for major events and enhancing connectivity to key areas [11][14] - The company prioritizes public welfare, maintaining a focus on service quality and community support, even amidst operational challenges [11][15] - The introduction of the "Baoji Xing" app for on-demand bus services has significantly improved user experience, allowing for flexible and convenient travel options [12][14]