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建发灯塔战略成都首秀,建发·海耀以高标准引领人居新航标
Bei Ke Cai Jing· 2025-12-09 09:52
Core Viewpoint - The company emphasizes the importance of creating high-quality products that can withstand market cycles, as articulated by Chen Feilong during the launch of the Jianfa·Haiyao project in Chengdu, which is part of its "Lighthouse Strategy" aimed at redefining high-end real estate offerings [1][3]. Group 1: Lighthouse Strategy - The "Lighthouse Strategy" aims to establish Jianfa as a century-old enterprise capable of enduring market fluctuations, focusing on high-end product strength and customer engagement [3]. - The strategy is built on four pillars: physical space, operations and services, community, and spiritual pursuit, which are essential for creating high-end products [1][3]. - Jianfa has implemented the "Lighthouse Strategy" in major cities like Beijing, Shanghai, and Xiamen, ensuring that each project meets the highest standards and responds to valuable land [3]. Group 2: Customer Maintenance System - Jianfa has introduced a comprehensive customer maintenance system called "Eternal Companionship, Customer First," which integrates customer feedback throughout the entire product lifecycle, from land acquisition to service delivery [6][7]. - The company has conducted extensive customer research, collecting 21,200 customer feedback surveys and engaging in over 2,200 face-to-face interviews, demonstrating a commitment to understanding customer needs [6][7]. - The customer maintenance system aims to create a continuous value generation system that evolves based on customer feedback and integrates various operational capabilities from Jianfa Group [7]. Group 3: High-End Property Service System - Jianfa has launched the "Zhenxiang+" high-end property service system, which focuses on seven key aspects: safety, longevity, prestige, intelligence, livability, all-age inclusivity, and social interaction [10]. - The service system includes a long-term support mechanism and a specialized team configuration to ensure comprehensive service coverage [10]. - This system aims to meet customer expectations for a high-quality lifestyle and serves as a reference model for the advancement of high-end property services in the industry [10]. Group 4: Jianfa·Haiyao Project - Jianfa·Haiyao represents the first "Lighthouse" project in Chengdu, designed to harmonize human and natural relationships while adhering to new national standards for public community spaces [5][13]. - The project features a unique architectural design that emphasizes aesthetic experiences and community engagement, with a focus on creating a desirable living environment [13][15]. - Jianfa·Haiyao incorporates a "three-separation movement system" to enhance privacy and efficiency, addressing the diverse needs of high-net-worth residents [21][22].