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新供给、新场景、新技术——从“双11”看电商竞争新生态
Shang Hai Zheng Quan Bao· 2025-11-11 23:59
Core Insights - The "Double 11" shopping festival has evolved beyond a simple promotional event into a window for observing the evolution of the e-commerce ecosystem, marking its 17th year [1] - The focus has shifted from merely pursuing GMV (Gross Merchandise Volume) to a comprehensive competition based on supply precision, scene diversity, and technological depth, leading to a more resilient and innovative e-commerce ecosystem [1] New Supply Driving Growth - E-commerce platforms are proactively creating new supply by collaborating with brands and leveraging user insights to stimulate and lead potential consumption trends [2] - Suining Yigou has introduced personalized custom appliances tailored for county-level markets, resulting in over 85% year-on-year growth in sales of customized appliances during the "Double 11" period [2] - JD.com is also leveraging C2M (Customer-to-Manufacturer) reverse customization, with significant sales growth in AI products during the "Double 11" period, achieving over 100% year-on-year increase [3] New Scenarios Creating Demand - The rise of instant retail has blurred the boundaries of consumption scenarios, with platforms integrating online and offline channels and exploring deep content-consumption integration [4] - Taobao has implemented a new operational model by deeply coordinating Tmall and Taobao flash sales, resulting in over 1 billion orders during the "Double 11" period [4] - New retail formats are emerging, with JD.com reporting over 150% growth in online orders for its restaurant brand during the first week of "Double 11" [5] New Technologies Reshaping Experiences - Artificial intelligence is fundamentally transforming the e-commerce landscape, enhancing efficiency and optimizing experiences across the entire supply chain [7] - AI applications have been fully implemented in Tmall's "Double 11," offering various shopping assistance tools that cater to different consumer needs [7] - In logistics, AI and robotics have significantly automated the supply chain, with JD Logistics achieving over 95% automation coverage and a 1153% increase in the deployment of autonomous vehicles compared to the previous year [8]
新供给 新场景 新技术 从“双11”看电商竞争新生态
Shang Hai Zheng Quan Bao· 2025-11-11 16:57
Core Insights - The "Double 11" shopping festival has evolved beyond a simple promotional event into a window for observing the evolution of the e-commerce ecosystem, with a focus on new supply, new scenarios, and new technologies driving competition [3] Group 1: New Supply - E-commerce platforms are proactively creating new supply to stimulate and lead potential consumption trends, moving away from merely waiting for demand [4] - Suining Yigou's customized home appliances for county-level markets have seen over 85% year-on-year sales growth during the "Double 11" period [4] - Lenovo's collaboration with JD.com on the Y7000P 2025 AI gaming laptop achieved significant sales, with JD's 3C digital AI product sales increasing over 100% year-on-year during "Double 11" [5] Group 2: New Scenarios - The rise of instant retail has blurred the boundaries of consumption scenarios, with platforms integrating online and offline channels [6] - Taobao's flash purchase feature connected 40,000 stores, resulting in over 1 million orders during "Double 11" [6] - Meituan launched a new instant retail initiative, collaborating with numerous brands to create a dual-channel participation model for "Double 11" [6][7] Group 3: New Technologies - Artificial intelligence is transforming the e-commerce landscape, enhancing efficiency and optimizing consumer experiences across the supply chain [9] - JD.com reported that over 300,000 merchants utilized AI tools during "Double 11," generating over 2.3 billion yuan in GMV [9] - JD Logistics achieved over 95% automation in its supply chain, with a 1153% increase in the deployment of autonomous delivery vehicles compared to the previous year [10]