从医保业务"全城通办"打破地域限制，到"15分钟医保服务圈"织密便民网络，一项项务实举措落地生根， 从数字赋能让"数据多跑路"，到民生兜底让"温暖广覆盖"，一项项务实举措落地生根，广州医保改革让政策红 利化作群众触手可及的获得感、实打实的幸福感。 "现在办医保，不管在哪个区，找个窗口都能办，材料、流程都一样，真是太方便了！"谈及医保服务全市 通办的便利，在白云区工作、番禺区居住的陈先生连连称赞。 早在2015年，广州医保便率先搭建起标准化服务体系，通过敲定120项业务工作标准，将所有服务事项纳 入清单化管理范畴，全面推行"全城通办+综合柜员制"服务模式。 如今，群众走进广州11个区的任一医保窗口，都能享受到无差别的"一窗综合受理、一次办结"服务。 针对群众办事"看不懂、跑多次"的痛点，广州医保进一步优化服务细节，梳理优化220个短信模板、26个 业务样表，推出"一事一指引"指南与业务解读视频，用"大白话"拆解办事流程，让指引听得懂、用得上。 数字赋能："数据多跑路"换"群众少跑腿"的智能升级 "怀孕后了解生育政策，打开广州医保AI就能问，不仅有详细解答，还直接推送业务流程和办事入口。"职 工医保参保人王女士深 ...

Group 1: Company Operations and Services - The company has developed a C-end operational service system utilizing AI technology, achieving significant progress in employment, medical, and government service scenarios [2][3]. - In the employment sector, the company has created a flexible employment service brand, establishing a "15-minute employment service circle" in parts of Guangdong Province, with plans for expansion in Guangxi [2]. - The medical service "no-sense payment" model has been integrated into nearly 100 medical institutions in Guangzhou, with over 200,000 signed users and a weekly active user count exceeding 60,000 for the "convenient medical payment" mini-program [3]. Group 2: Competitive Advantages - The company has established a comprehensive digital public employment service system in Hubei Province, with plans to replicate this model in other provinces [4]. - Competitive advantages include government resource reliance for G-end services, focusing on key demographics such as blue-collar workers and veterans for C-end services, and providing labor consulting and training for B-end services [4]. Group 3: Financial Performance - In Q1 2025, the company reported revenue of 132.31 million yuan and a net profit of 6.51 million yuan, with a gross margin of 46.33%, reflecting a year-on-year increase of 7.22% [6][7]. - The company anticipates stable growth in the issuance of the third-generation social security cards, participating in nearly 170 cities, maintaining a leading market share [5]. Group 4: Research and Development - The company has over 400 R&D personnel and has recruited more than 30 high-level AI technology talents, with R&D expenditure accounting for 11.69% of revenue [7]. Group 5: Shareholder Returns - The company plans to distribute a cash dividend of 0.5 yuan per 10 shares to shareholders for the 2024 fiscal year, with intentions to enhance shareholder returns in the future [8]. Group 6: Accounts Receivable Management - The company has implemented strict internal policies for accounts receivable management, maintaining positive cash flow from operating activities since 2022, with a focus on preserving cash flow [8].