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新疆乌苏市市场监管局服务延伸惠民生 让三百余户群众笑开颜
Zhong Guo Shi Pin Wang· 2026-01-04 13:01
从城市到乡镇集市,从工作日到休息日,一张张营业执照在群众家门口被递出,背后是新疆维吾尔自治 区乌苏市市场监管局强化党建引领,积极践行"实干争先"理念,行政服务大厅延伸惠民服务的温暖转 型。 家住乌苏市哈图布呼镇的艾尼瓦尔·吐尔松,过去因为不懂电脑操作,为办理营业执照的事犯愁。12月 中旬,工作人员直接把服务送到了镇便民中心。 传统的营业执照办理流程需要在线申请、电子材料上传等操作,对不熟悉智能设备的农村群众,特别是 老年人构成了实质性障碍。 这一问题在今年冬天迎来了转机。乌苏市市场监督管理局创新推出 "延时服务、预约服务、上门服务" 三位一体工作模式,将服务阵地前移至群众最需要的地方。 服务下沉,政务窗口的温情转身 自12月1日起,乌苏市市场监管局组建的流动"市监卫士 服务先锋"队开始活跃在乌苏的乡镇之间。这支 队伍每周至少下乡三次,将政务服务直接送到群众家门口。 服务内容覆盖了从咨询指导到材料准备再到现场审批的全流程。对于不熟悉电脑操作的群众,工作人员 提供"一对一"全程帮办;对于材料不齐全的,实行"容缺受理"。 "我们不是在办公室等群众来办事,而是主动走到群众中去解决问题。"一位参与下乡服务的工作人员表 ...
额敏县市场监督管理局:服务下沉暖民心 民生保障护民安
Zhong Guo Shi Pin Wang· 2025-12-16 01:52
活动现场,服务队聚焦村民日常安全与消费需求,分模块开展针对性服务。在安全宣传区,工作人员结 合冬季用气安全特点,通过现场演示、发放宣传手册、案例讲解等方式,详细普及液化气瓶规范使用要 点,包括钢瓶定期检定、胶管更换周期、泄漏应急处置等关键知识,同时重点讲解一氧化碳报警器的正 确安装位置、使用维护方法及中毒急救常识,切实提升村民安全用气意识与风险防范能力。在便民检定 区,技术人员携带专业设备,为村民免费开展血压计、电子秤现场检定,严格按照计量检定规程逐一检 测设备示值误差、灵敏度等指标,对合格设备现场粘贴合格标识,对数值偏差超标的设备现场调试修 复,无法修复的明确告知停用更换,并向村民讲解计量器具日常维护技巧,保障民生计量精准可靠。 针对村民关心的计量与农资消费问题,服务队分组开展入户走访服务。入户过程中,工作人员手把手教 村民辨别民用水表、电能表、燃气表等民用"三表"的检定铅封、检定周期及合格标识,解读计量法律法 规,破解村民对"三表"计量失准的疑虑,切实守护群众"钱袋子";同时围绕春耕备耕前置需求,向村民 宣传农资购买注意事项,提醒村民选择正规经营门店,查看产品合格证、生产日期等关键信息,警惕假 冒伪劣农资 ...
百色市“贷”动创新:盘活知产价值 破解融资困境
Sou Hu Cai Jing· 2025-11-21 11:23
Core Insights - The article discusses the innovative measures taken by Baise City to address the financing challenges faced by technology enterprises in border ethnic regions, focusing on intellectual property (IP) pledge financing as a breakthrough [1][8] - The total amount of patent pledge financing reached 5.23 billion yuan by the end of October, benefiting 39 enterprises and significantly boosting industrial upgrades in the revolutionary old district [1][8] Group 1: Policy Support - Strengthening policy support to resolve the "dare not lend" dilemma by addressing the credit concerns of financial institutions through policy guidance and mechanism innovation [3] - Implementing a risk-sharing system with banks and insurance institutions, introducing a dual guarantee mechanism of "government interest subsidies + risk compensation" to enhance financial institutions' risk tolerance [3] - Establishing a "white list" system for enterprises in IP pledge financing to ensure precise matching of financing needs with financial resources [3] Group 2: Service Enhancement - Promoting service delivery to address the "difficult to connect" issue by extending IP services to grassroots levels and industrial parks [5] - Creating a comprehensive service network with trademark brand guidance stations and rights protection assistance stations across 12 counties, providing regular policy consultation and support [5] - Organizing targeted service activities, including "knowledge property service outreach" and patent conversion matchmaking events, effectively identifying financing needs totaling 9.33 billion yuan [5] Group 3: Efficiency Improvement - Innovating a five-dimensional collaborative mechanism among government, banks, insurance, enterprises, and service providers to enhance the efficiency of IP financing services [7] - Simplifying approval processes and establishing special credit channels, resulting in an average processing time reduction of 30% [7] - Launching the city's first "Patent Worry-Free Insurance" to provide risk protection for enterprises, fostering a positive feedback loop between financing needs and service optimization [7] Group 4: Achievements - By October 2025, the total amount of patent pledge financing reached 5.23 billion yuan, with a significant increase in the number of enterprises benefiting from inclusive loans [8] - The coverage of financial support has expanded, with 118 enterprises included in the "Guihui Loan" support program, of which 68% are small and micro enterprises [8] - A notable increase in the number of patent assignments and licenses, totaling 525 instances in 2025, indicating a robust growth in IP utilization [8]
告别“多头跑” 迎来“智慧办” 广州医保改革让民生服务有速度更有温度
Yang Shi Wang· 2025-10-11 10:10
Core Viewpoint - Guangzhou's healthcare reform initiatives have significantly improved accessibility and convenience for residents, transforming policy benefits into tangible experiences of happiness and satisfaction for the public [1] Group 1: Mechanism and Service Optimization - The introduction of "citywide handling" allows residents to access healthcare services at any district window with standardized materials and processes, enhancing convenience [2] - A standardized service system was established in 2015, incorporating 120 business work standards for comprehensive management of all service items [2] - The optimization of service details includes the creation of 220 SMS templates and 26 business sample forms, along with user-friendly guides and explanatory videos to simplify the process [3] Group 2: Digital Empowerment - The launch of AI services in December 2024 enables precise consultations and real-time service entry notifications, facilitating a "question-and-answer" approach to healthcare services [5] - The "no-sense payment service" allows insured individuals to confirm payment with medical institutions, eliminating the need for queuing or mobile payment operations [5] - Over 355 million users have signed up for the service, demonstrating the widespread adoption of smart healthcare solutions [5] Group 3: Community and Accessibility - The "15-minute healthcare service circle" initiative has brought services closer to residents, with healthcare services now available at 177 street towns and over 930 village health stations [6] - The "Suihao Ban" app allows residents to handle all healthcare matters online, with real-time tracking of processing progress [6] - The implementation of "immediate enjoyment" for retirees and the simplification of high-frequency business processes have significantly reduced the burden on the elderly [6] Group 4: Special Considerations for Vulnerable Groups - Special services for the elderly and residents from Hong Kong and Macau have been introduced, including simplified processes and dedicated service windows [7] - Average waiting times at service windows have been reduced by 39.1% year-on-year, enhancing the overall experience for users [7] - The establishment of support areas for complaints and assistance ensures that all residents receive the necessary help during their interactions with the healthcare system [7]