"床旁结算"服务已全面推行。即将上线的"处方并行开具"功能，将支持普通门诊、慢病门诊同时开单， 改变以往不同药房、不同支付方式需要反复排队的繁琐，实现一次开单、一次缴费。"陪诊服务"已上 线，老人、孕妇、残障人士、学生等，都可以拨打陪诊热线，导诊员和志愿者将全程陪伴就诊。记者 钟起的 本报讯 记者昨日从海口市人民医院获悉，该院围绕"改善就医感受、提升患者体验"，推动了一场"以患 者为中心"的服务升级。为缩短患者的等待时间，该院同步优化就诊与手术安排：门诊开诊时间由8：00 提前至7：45，手术开台时间由9：00提前至8：45。为缓解"有空的时候想看医生却不出诊"的情况，新 增非出诊医生挂号号源，让专家资源利用更充分。床位调配处改变原有下午4点统一调配的模式，实 现"随到随调"，大幅缩短入院患者的等待时间。 ...

Core Points - The article highlights the successful collaboration between local hospitals in Tongling City and renowned medical institutions from developed regions, allowing patients to receive high-quality medical care closer to home [1][2] - The establishment of various medical centers and expert workstations has significantly improved access to specialized healthcare services for the local population [2][3] Group 1 - The Tongling City People's Hospital has partnered with Zhejiang Provincial Cancer Hospital to set up an expert workstation, enabling local patients to receive treatment from top specialists without traveling far [1] - In the past year, the hospital facilitated over 400 visits from experts in the Yangtze River Delta region and conducted more than 100 complex surgeries [1][2] - The city has established around 20 expert workstations and upgraded grassroots medical facilities, ensuring that local clinics can provide better services [2] Group 2 - The local healthcare system aims to enhance patient experience by optimizing medical processes and strengthening grassroots capabilities [3] - The implementation of innovative care initiatives has led to high satisfaction rates among patients (97.47%) and nurses (96.3%) [2] - The goal is to create a tiered medical system where minor illnesses are treated locally and major illnesses are managed within the city, improving overall healthcare accessibility [3]