Core Viewpoint - The company, Xibei, is planning to close 102 stores across more than 30 cities due to ongoing challenges, while the chairman emphasizes commitment to customer service and employee welfare during this transition [1][2][5]. Group 1: Store Closures - Xibei is set to close 102 stores, with the process expected to be completed in the first quarter [1][6]. - Different closure strategies are being considered for various locations, including outright closure, early closure, and lease negotiations [1][6]. - Employees affected by the closures will receive their wages without any deductions, and customer prepaid cards will remain valid at other locations [2][6]. Group 2: Company Commitment - The chairman asserts that Xibei has never relied on pre-prepared meals, defending the quality of their ingredients against online criticism [2][6]. - The company has maintained a strong reputation, being the top in Chinese cuisine revenue for eleven consecutive years, with employee compensation and benefits being among the best in the industry [2][6]. - Xibei serves approximately 70 million customers annually, highlighting its significant market presence [2][6]. Group 3: Personal Commitment of Leadership - The chairman has stated that he has no personal assets outside of Xibei and is fully dedicated to the company and its customers [2][5]. - He emphasizes a lifelong commitment to Xibei and his personal life, indicating a deep connection to the brand and its mission [2][5].

Core Viewpoint - The company, Xibei, is facing significant challenges, leading to the planned closure of 102 stores across more than 30 cities, while the chairman defends the brand's integrity and commitment to quality service amidst public criticism [1][2][6]. Group 1: Store Closures - Xibei plans to close 102 stores, with the closures occurring gradually throughout the first quarter [1][6]. - Different stores will have various closure strategies, including outright closure, early closure, and contract expiration [1][6]. - The company assures that all employees affected by the closures will receive their wages, and customer prepaid cards can be used at other locations or refunded immediately [1][6][7]. Group 2: Company Integrity and Commitment - The chairman emphasizes that Xibei has never relied on pre-prepared meals, countering accusations of using low-quality ingredients [2][7]. - Xibei has maintained its position as the top revenue-generating brand in Chinese cuisine for eleven consecutive years, with employee compensation and benefits being among the best in the industry [2][3][6]. - The company serves approximately 70 million customers annually, highlighting its operational scale and commitment to customer service [2][3][6]. Group 3: Personal Commitment of Leadership - The chairman expresses a personal commitment to the company, stating that he has no assets outside of Xibei and has dedicated his life to the business [4][8]. - He emphasizes the importance of continuing to strive for survival and maintaining service quality until the last moment of operation [4][8].

Core Viewpoint - The company, Xibei, is planning to close 102 stores across more than 30 cities, which has been confirmed by the chairman, Jia Guolong, amidst ongoing public criticism and challenges faced over the past 125 days [1][2][5]. Summary by Relevant Sections Store Closures - Xibei is set to close 102 stores, with the process expected to be completed in the first quarter [1][2]. - Different closure strategies are being considered for various locations, including outright closure, early closure, and lease negotiations [1]. Employee and Customer Commitments - All employees affected by the closures will receive their wages without any deductions [1][2]. - Customers with stored value cards can use them at other locations or request refunds immediately [1][2]. Company Reputation and Quality Assurance - The chairman emphasized that Xibei does not use pre-prepared meals, countering accusations of using "central kitchen prepared dishes" and "frozen organic broccoli" [2][5]. - Xibei has maintained a strong reputation in the industry, being the top in Chinese cuisine revenue for eleven consecutive years, with employee compensation above industry standards [2][5]. Future Outlook - The company aims to continue operations and fulfill customer commitments for an additional month before final closures [3][5]. - The chairman expressed a personal commitment to the company and its customers, stating that he has no other assets outside of Xibei [3][7].