手机通信服务

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男子回国后手机被运营商“保护性关停”?中国移动致歉
Guan Cha Zhe Wang· 2025-10-16 10:18
Core Points - A situation arose when a customer, Mr. Li, experienced a "protective shutdown" of his mobile phone upon returning from Nepal, leading to significant inconvenience and public outcry [1][5] - China Mobile acknowledged the issue, stating that the customer's number was flagged for risk on September 19, and due to network issues, the shutdown notifications did not reach him [5] Group 1 - The incident involved Mr. Li, who returned from Nepal on October 5 and found his phone service suspended, which left him unable to make necessary calls or use mobile payments [1] - China Mobile formed a special team to investigate the situation and confirmed that the customer's number was deemed risky by their system [5] - The company apologized for the inconvenience caused to Mr. Li, citing issues with cross-province coordination and a lack of proactive service awareness [5] Group 2 - Following the incident, China Mobile has committed to improving its customer service processes, including implementing ten service commitments to enhance responsiveness to customer needs [5] - The company has taken steps to assist Mr. Li in restoring his phone service in compliance with regulations [5]
日本核心消费价格指数涨幅连续8个月超3%
Xin Hua She· 2025-08-22 06:21
Core Insights - Japan's core Consumer Price Index (CPI) excluding fresh food rose by 3.1% year-on-year to 111.6 in July, marking the eighth consecutive month of increases above 3% [1] - The primary driver of rising prices in Japan is the significant increase in food prices, with notable rises in grains, snacks, meat, and beverages; the price of ordinary japonica rice surged by 89.9% year-on-year [1] - Other contributing factors include a year-on-year increase in mobile communication fees by 11.8% and hotel accommodation fees by 6.0% [1] - The CPI growth rate in July showed a slight decline compared to the previous month, attributed to government subsidies on gasoline prices, summer electricity, and gas fees, which helped to mitigate price increases [1] - Economists suggest that due to factors such as the year-on-year decline in real wages, Japan may require more time to achieve a positive cycle between wage growth and inflation [1]
【环球财经】日本消费物价涨幅连续8个月保持在3%以上
Xin Hua Cai Jing· 2025-08-22 05:44
Core Insights - Japan's core consumer price index (CPI) excluding fresh food rose by 3.1% year-on-year in July, reaching 111.6, marking the eighth consecutive month of inflation above 3% [1] - The primary driver of rising prices in Japan is the accelerated increase in food prices, with significant hikes observed across various categories including grains, snacks, cooking food, dining out, meat, and beverages [1] - The price of ordinary japonica rice surged by 89.9%, while coffee beans and chocolate saw increases of 51.0% and 44.4% respectively [1] - Mobile communication fees and hotel accommodation costs rose by 11.8% and 6.0% respectively [1] - The inflation rate in July showed a decline compared to the previous month, partly due to government subsidies on gasoline prices and summer electricity and gas fees [1] - A comprehensive tuition fee waiver policy for public high schools implemented in April has led to a year-on-year decrease in education service prices [1] - Economists suggest that achieving a virtuous cycle of rising prices and wages in Japan may still require time, as general service prices reflecting wage trends have also shown a year-on-year slowdown, and real wages continue to decline [1]
西班牙电信公司要求客户非必要不要使用手机
news flash· 2025-04-28 15:57
金十数据4月28日讯,西班牙停电后,部分地区的手机信号中断。沃达丰西班牙公司表示,由于使用了 发电机,其网络有70%的活跃度,而另一家运营商Orange则要求客户只有在必要时才使用手机进行通 信,以避免使网络不堪重负。 西班牙电信公司要求客户非必要不要使用手机 ...