Core Viewpoint - Agricultural Bank of China Shaanxi Branch is focusing on supporting the green and low-carbon transformation of the energy and chemical industries, particularly coal chemical industry, as a key initiative for high-quality local economic development by 2025 [1] Group 1: Financial Support Initiatives - As of November 2025, Agricultural Bank of China Shaanxi Branch has approved loans for key coal transformation projects amounting to 25.15 billion yuan, with 8.122 billion yuan disbursed [1] - The Yulin Chemical Phase II project, a key national energy development project, received a total of 10 billion yuan in fixed asset loans and 5 billion yuan in preliminary project loans from Agricultural Bank of China Shaanxi Branch, marking the first approval of such financing by a state-owned bank [2] - Agricultural Bank of China Yulin Branch has provided 1.407 billion yuan in loans for the construction of the Yulin Chemical Phase II project and has established 21 special accounts for migrant workers' wages, facilitating wage payments for 950 individuals [2] Group 2: Comprehensive Financial Services - Agricultural Bank of China Shaanxi Branch is committed to providing comprehensive financial support across the entire industry chain, including project financing, supply chain finance, and bond underwriting [3] - The bank is expanding the applicability of traditional products like project loans and fixed asset loans to support the construction of smart factories and digital workshops, enhancing automation and information levels in production operations [3] - In terms of green development, the bank is focusing on financing projects related to environmental upgrades, carbon capture, and near-zero wastewater discharge, helping companies reduce carbon emissions and achieve clean production [3]

Core Points - A senior customer approached Agricultural Bank of China (ABC) in Jinan, expressing concern over unauthorized deductions totaling over 2000 yuan from her account, fearing she had fallen victim to telecom fraud [1][3] - The customer service manager assisted the client in checking her transaction history, revealing three deductions of approximately 600 yuan each from an unknown internet platform, which the customer did not recognize [3] - After contacting the internet platform's customer service, it was determined that the deductions were due to an accidental subscription to a magazine, and the bank staff successfully helped the customer recover the full amount [3][5] Service Approach - The incident reflects ABC's commitment to providing warm financial services, particularly aimed at elderly clients, enhancing their sense of security and satisfaction [6] - The bank has been focusing on age-friendly, thoughtful, and specialized services to improve the financial experience for older customers [6] - ABC plans to continue strengthening its service awareness and maintain its dedication to customer-centric financial services, promoting its "Warm Financial Domain" service brand [6]