事实上，互联网发展至今，政务系统的线上形式早已多元——既可以通过小程序提供服务，也可以整合 到一个综合性大APP中实现一体化发展。一个地方的政务数字化水平高低，不在于开发了多少个APP， 而在于群众办事是否顺畅便捷。因此，整治冗余政务APP，本质上是政府回归服务本质、践行以人民为 中心发展思想的具体体现。有些地方的政务窗口都把"只跑一次、一次办好"设为工作目标。如今"只用 一个APP"，何尝不是一种更便捷、更高效的服务升级。 过去，部分县级及以下单位，政务APP的数量很可能与单位数量相当。从教育到医疗，各个单位看似都 有了手机应用，实际使用者寥寥无几，沦为"僵尸应用"。然而，这种"指尖上的形式主义"，绝非仅仅浪 费时间那么简单。 有媒体报道，有基层干部每天需在多个政务APP上打卡、发文，一天就要花费数小时。APP过多，还会 造成管理壁垒——部分部门的APP数据共享困难、更新不及时，群众办事反而更加不便。 此外，政务APP的冗余，还会造成财政资源的巨大浪费。一个政务APP，除了必要的功能设计、开发运 维之外，还有合规与安全等特有的高成本项目。 客观而言，政务APP的爆发式增长，是政务数字化进程中需要经历的发展阶 ...

Group 1 - The core viewpoint emphasizes that digitalization of public services is not merely a technical upgrade but a governance transformation that requires a user-centric approach to truly benefit the public [2] - There are emerging concerns regarding the implementation of digital platforms, where some projects are launched without considering user habits and needs, leading to underutilization and inefficiency [1] - The article highlights the importance of continuous improvement and data sharing post-implementation to better meet public demands, citing examples from Zhejiang and Anhui provinces that successfully enhance user experience [1] Group 2 - The article stresses that digitalization should not be seen as a one-time task but rather as an ongoing process that requires thorough research and user feedback before and after the construction of digital platforms [1] - It points out that some digital services are overly complex or limited in functionality, which discourages user engagement and satisfaction [1] - The need for a shift from a formalistic approach to a more practical and user-friendly digital service design is emphasized, advocating for a focus on improving the overall user experience [1]