Core Viewpoint - The recent issuance of the "Regulations on the Standardized Management of Government Mobile Internet Application Programs" by the State Council aims to eliminate redundant government apps at the county level and below, enhancing efficiency and user experience in public services [3][4]. Group 1: Government App Management - The new regulations state that units below the county level are generally prohibited from developing government apps, with a phased closure of redundant apps starting in 2025 in provinces like Guangdong and Guangxi [3]. - By January 28, 2026, all government service apps at the county level and below in Jiangsu will be canceled, with necessary apps consolidated into the "Su Service Office" app [3]. - The proliferation of government apps has led to a situation where the number of apps often matches the number of units, resulting in many "zombie apps" with very few users [3]. Group 2: Impact on Efficiency and User Experience - The reduction of government apps alleviates the pressure on grassroots officials who previously spent hours checking in on multiple apps, allowing them to focus more on community service [4]. - For the public, this consolidation avoids the hassle of downloading multiple apps for different services, significantly improving service efficiency [4]. - The essence of the reform is to return to the core service function of government, aligning with the principle of prioritizing the needs of the people, as seen in initiatives like "one visit for all services" [4].

Group 1 - The core viewpoint emphasizes that digitalization of public services is not merely a technical upgrade but a governance transformation that requires a user-centric approach to truly benefit the public [2] - There are emerging concerns regarding the implementation of digital platforms, where some projects are launched without considering user habits and needs, leading to underutilization and inefficiency [1] - The article highlights the importance of continuous improvement and data sharing post-implementation to better meet public demands, citing examples from Zhejiang and Anhui provinces that successfully enhance user experience [1] Group 2 - The article stresses that digitalization should not be seen as a one-time task but rather as an ongoing process that requires thorough research and user feedback before and after the construction of digital platforms [1] - It points out that some digital services are overly complex or limited in functionality, which discourages user engagement and satisfaction [1] - The need for a shift from a formalistic approach to a more practical and user-friendly digital service design is emphasized, advocating for a focus on improving the overall user experience [1]