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泰康在线获评财经网“年度财险公司”,成唯一上榜财险机构
Cai Fu Zai Xian· 2026-01-07 03:18
Core Viewpoint - The recognition of Taikang Online as the "Annual Property Insurance Company" highlights its leading position in the industry, driven by its comprehensive strength, technological empowerment, and social responsibility [1][3]. Group 1: Company Achievements - Taikang Online is the only property insurance company to be awarded in the recent financial industry evaluation, reflecting its long-term commitment to professional operations and strategic clarity [3]. - Since its establishment in 2015, Taikang Online has served over 300 million customers and achieved a premium scale of 75 billion yuan by the end of 2025, maintaining leading core operational indicators in the industry [1][4]. Group 2: Business Innovation - The company has made significant advancements in health insurance, introducing innovative products like the "Good Effect Insurance" series, which covers multiple diseases and has paid out over 50 million yuan in claims for the "Pink Guardian" product [4]. - In the auto insurance sector, Taikang Online has revolutionized claims efficiency through full-process online services and AI risk control systems, with remote damage assessment taking as little as 9 minutes [4]. - The non-auto property insurance segment has also shown excellence, with the "Tai Le Bao" series providing coverage for nearly 300,000 small and micro enterprises, and the "Zhen Pin You Yue" art insurance product boasting a cumulative coverage of over 82 billion yuan [4]. Group 3: Technological Development - Taikang Online has invested over 2 billion yuan in technology research and development over the past decade, filing more than 400 patent applications and achieving an automation rate of over 99% in underwriting and policy issuance [5]. - The company has transitioned from being a "technology user" to a "standard contributor" in the industry, exemplified by the release of the first "Insurance AI Intelligent Agent Application White Paper" in collaboration with Tencent Cloud [5]. Group 4: Social Responsibility - Taikang Online integrates social responsibility into its core operations, having sent over 2.95 million disaster warnings in the past five years to enhance community resilience against disasters [6]. - The company has provided risk protection for over 4.4 million new citizens, with claims amounting to nearly 150 million yuan in 2025, addressing the "last mile" protection challenge [6]. - Taikang Online actively engages in public welfare projects, such as supporting women in distress and educational initiatives, demonstrating its commitment to social responsibility [6]. Group 5: Future Outlook - The award serves as recognition of Taikang Online's past efforts and sets expectations for its continued leadership in the property insurance sector during the "14th Five-Year Plan" period [7]. - The company aims to uphold its commitment to insurance protection, leveraging technology, professionalism, and social responsibility to contribute to high-quality economic and social development [7].
泰康在线获评“年度财险公司”:多元布局、科技领航,打造行业新标杆
Cai Jing Wang· 2025-12-31 07:24
Core Viewpoint - Recently, Taikang Online Property Insurance Co., Ltd. was awarded the "Annual Property Insurance Company" honor at the 2025 Financial Industry Annual Awards for its outstanding comprehensive strength, innovative technological capabilities, and solid social responsibility practices [1] Business Layout and Strength - Established in 2015, Taikang Online has developed a diversified business matrix centered on health insurance, auto insurance, and property insurance, achieving collaborative growth across its business lines [2] - In the health insurance sector, Taikang Online has launched innovative products such as the "Good Effect Insurance" series for cancer recurrence and the "Worry-Free Medical" mid-to-high-end medical insurance, covering nearly 20,000 people with claims exceeding 40 million [2] - The auto insurance segment has served over 6 million customers, generating premium income of 15.5 billion, with a compound annual growth rate exceeding 25% over the past three years [2] - In property insurance, Taikang Online has served nearly 300,000 small and micro enterprises and over 4.4 million new citizens, with its "Zhenpin Youyue" art insurance exceeding 82 billion in coverage [2] Technological Innovation and Digital Infrastructure - Taikang Online has invested over 2 billion in technology, applying for more than 400 patents and establishing a cloud-native architecture and intelligent operation system [3] - The company has achieved a 99% automation rate in underwriting and a 97% automation rate in claims processing, with the ability to handle over 50 million policies in a single day [3] - The automation rate for health insurance outpatient products is 90%, and the overall automation rate exceeds 97%, with a 99.8% case closure rate for small claims within one day [3] Social Responsibility and Community Engagement - Taikang Online integrates social responsibility into its business development, focusing on serving new citizens and small enterprises while enhancing disaster resilience through a comprehensive service system [5] - The company has sent over 2.95 million disaster warning messages in the past five years and has paid out over 100 million in claims related to natural disasters [5] - Taikang Online actively participates in public welfare projects, such as supporting women in crisis and educational initiatives, demonstrating its commitment to social responsibility [6] Future Outlook - Looking ahead, Taikang Online aims to continue its mission of making insurance more secure, convenient, and affordable, with a focus on technological innovation and professional operations in property insurance [6]
服务超3亿客户、赔付超305亿元 泰康在线以十年书写财险专业化经营
Huan Qiu Wang· 2025-11-18 08:58
Core Viewpoint - The article highlights the ten-year journey of Taikang Online, emphasizing its transformation from a broad expansion model to a specialized internet property insurance provider, focusing on innovation and high-quality development in the insurance industry [1][3]. Group 1: Company Development - Taikang Online has adhered to a professional operating strategy in property insurance, evolving from its inception in 2015 to a focus on value and efficiency by 2019, and entering a profitable era by 2021, now serving over 300 million customers with more than 30.5 billion yuan in claims [3]. - The company leverages three unique advantages: strong backing from Taikang Insurance Group, continuous innovation for market insights, and a robust internet foundation for efficient user engagement [3]. Group 2: Health Insurance Innovations - In 2023, Taikang Online introduced a new concept of "insuring people’s health" rather than just "insuring healthy people," aiming to cover all demographics and health management processes [5]. - The company has developed a specialized product matrix catering to various health statuses, including the "Good Effect Insurance" series for individuals with pre-existing conditions, covering multiple cancer types and providing significant financial support for treatments [6][7]. Group 3: Auto Insurance Experience - Taikang Online has redefined auto insurance by ensuring claims are processed within 24 hours, exemplified by a case during a severe flood where a customer received over 100,000 yuan in claims promptly [8]. - The company has built a comprehensive service network and offers various value-added services beyond traditional compensation, enhancing customer experience [9]. Group 4: Digital Life Protection - The company has integrated insurance into various digital life scenarios, providing coverage for gig economy workers and small businesses, thus addressing new social needs and enhancing security for these groups [10][11]. - Taikang Online's "Zhenpin Youyue" art insurance product fills a gap in the market by offering comprehensive risk management for high-value art collections, demonstrating its expertise in specialized insurance [12]. Group 5: Future Outlook - Looking ahead, Taikang Online aims to continue its commitment to making insurance more secure, convenient, and affordable, with a focus on becoming a more user-centric innovative internet insurance company [13].