航空意外险

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游客被机场“好心人”套路:无牌机构设下保险推销连环局
Bei Jing Shang Bao· 2025-08-21 04:28
身处他乡或踏上旅途,路遇"好心人"总令人心头一暖。然而,在机场熙攘的人流中,当身着制服的身影主动上前"帮忙",这份"好意"背后可能藏着冰冷的算 计。 家住北京的奚洁(化名)向北京商报记者讲述了一次令人错愕的经历:在机场登机前,她在尚未完全了解的情况下,便被工作人员非常熟练地投保了一份航 空意外险。更令她意外的是,这份意外险的投保人并非她本人,而是一家名为江西联合在线科技有限公司(以下简称"江西联合在线科技")的企业,保费也 径直流入了该公司账户。 记者深入调查发现,江西联合在线科技的保险销售资质存在明显疑点。那么,这家公司是如何得以在机场堂而皇之地销售保险?其销售过程中,又编织了怎 样的"花言巧语"? 一场"退旧买新"的糟心经历 在登机前的匆忙时刻,面对身着制服、佩戴工牌的工作人员,你是否会毫无保留地信任?相信多数人会卸下心防,听从其"指导"。 "刚走进贵州兴义万峰林机场,几名工作人员就拦住了我,要求查看我的购票后台,声称要检查是否存在平台绑定、不合理收费的情况,并表示可以协助处 理。"奚洁向来对购票平台的捆绑销售和隐性收费敏感且排斥,于是配合地出示了手机。对方的制服与工牌,让她未对其身份产生丝毫怀疑。 当打 ...
买一张纯裸机票有多难?消费者质疑飞猪搭售保险套路多
Nan Fang Du Shi Bao· 2025-05-09 15:57
Core Viewpoint - The article highlights consumer complaints regarding the bundling of insurance and additional products when purchasing tickets on the Fliggy platform, indicating a potential violation of consumer rights and misleading sales practices [1][25]. Group 1: Consumer Experiences - Many consumers report being unknowingly charged for bundled insurance or additional products when purchasing tickets, despite attempts to avoid such add-ons [1][3]. - A specific case is mentioned where a consumer, F, was charged an extra ¥65 for a travel insurance package that she did not intend to purchase, leading to confusion over refund policies [3][7]. - The complexity of the purchasing process, including misleading prompts and default selections, makes it difficult for consumers to buy a straightforward ticket without additional products [12][19]. Group 2: Legal and Regulatory Concerns - The article discusses potential legal implications of Fliggy's practices, suggesting that the platform may be infringing on consumer rights as outlined in the Consumer Rights Protection Law and the E-commerce Law [25][24]. - Legal experts indicate that if insurance packages are set as default options without clear consumer consent, it could constitute a violation of consumer rights [25][24]. - There are concerns about the relationship between the platform and insurance companies, suggesting that profit motives may lead to aggressive marketing of bundled products at the expense of consumer transparency [25]. Group 3: Consumer Rights and Remedies - Consumers are advised to collect evidence of misleading practices, such as screenshots of the purchasing process and records of communications with customer service, to support their claims [27]. - The article emphasizes the importance of transparency and fairness in the online travel market, urging platforms to rectify these issues to maintain consumer trust [28].