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深圳机场再次获评SKYTRAX最佳机场
Core Points - Shenzhen Airport has won three international awards from SKYTRAX for 2025, including Best Airport in the 60-70 million passenger category, Best Airport in China, and Best Airport Staff in China [1] - The Hyatt Hotel at Shenzhen Airport has been recognized as the Best Airport Hotel in China for the fifth consecutive time and has also received global and Asian accolades [1] Awards and Recognition - Shenzhen Airport has achieved significant recognition in various prestigious awards, including the International Airport Association's 2024 Airport Service Quality Awards and CAPSE's 2024 Passenger Service Evaluation [3] - The airport's service brand, "Deep Love," has expanded its sub-brands to 11, enhancing personalized service offerings [3] Service Enhancements - Shenzhen Airport has implemented several innovative measures to improve passenger experience, such as facial recognition boarding and a new satellite terminal food delivery service [4] - The airport has introduced AI applications, including coffee robots and automated parking services, to enhance operational efficiency [4] Infrastructure Development - The completion of the T3 West Wing international upgrade has increased the airport's capacity by approximately 10 million passengers per year [4] - New facilities, such as the overseas guest service center and shower rooms, have been added to improve traveler comfort [4] Commercial Expansion - Shenzhen Airport has diversified its commercial offerings by introducing luxury brands and enhancing dining experiences, including a self-operated restaurant and themed children's activities [5] - The airport has been recognized as a "demonstration business district" for its convenient payment options and shopping experiences [5] Ground Transportation Services - Shenzhen Airport has ranked first in ground transportation service evaluations, focusing on improving traffic efficiency and passenger convenience [6] - The airport has introduced innovative ride-hailing and taxi services, including a color-coded navigation system for efficient vehicle flow [6] Future Plans - Shenzhen Airport aims to continue enhancing its "Deep Love" service brand and develop into a more international, intelligent, and human-centered aviation hub [8]
SKYTRAX公布2025年世界最佳机场奖项 深圳机场斩获三项国际大奖
Shen Zhen Shang Bao· 2025-04-16 22:42
机场商圈好吃好逛好玩 去年以来,深圳机场不断延展航旅服务链条,丰富航站楼商业业态,全方位升级旅客消费体验。引进了 爱马仕、路易威登、迪奥等15个国际名品,推动西班牙知名食品品牌等9个"首入"项目落地,让"在机场 逛商场"成为现实;对标贵宾休息室餐饮标准的首家自营餐厅卓翼小厨,主推机场文创产品的空港礼程 店先后开门营业,将空港特色融入航站楼商业业态;打造"科技年货节"等多样消费场景,推进国际支付 场景便捷化,基本实现航站楼商业外卡支付全覆盖,获评首批"深圳市便利支付示范商圈"。 打造地面交通服务标杆 在日前CAPSE发布的2024年度民航旅客服务测评报告中,深圳机场地面交通测评指标首次在41家参评 机场以及10家同级别机场中,均位列全国第一。去年以来,深圳机场聚焦"人享其行,车畅其流",以模 式升级带动地面交通效率升级,让"圳式接机"逐渐成为高品质地面交通服务的代名词。 继网约车B区在国内率先推出网约车预约上客模式后,深圳机场网约车A区在全国首创了"色彩导航"上 客模式,通过"蓝、绿、橙"三色通道实现车辆分流和精准定位,通行效率提升40%。 【深圳商报讯】(记者陈发清通讯员刘韶滨邝颖瑄王金锋)近日,国际知名民航 ...