银发客户专用手机银行

Search documents
哈尔滨银行:守护“一老一小一新” 金融服务升级贴心 ——荣获2025年度“新市民服务之星”奖
Sou Hu Cai Jing· 2025-07-10 06:05
Core Viewpoint - Harbin Bank is committed to enhancing financial services for key demographics, focusing on the elderly, children, and new citizens, thereby improving their overall happiness and well-being [1][3][5] Group 1: Services for the Elderly - Harbin Bank is implementing a senior-friendly financial system in response to national strategies addressing population aging, offering products that align with the risk preferences of elderly clients [3] - The bank is enhancing customer experience by optimizing branch environments for seniors and providing specialized mobile banking options, aiming to bridge the digital divide [3] - Initiatives include creating community interaction through financial education and health programs, establishing a supportive service network within a 1-kilometer radius of bank branches [3] Group 2: Services for Children - The bank has launched a unique program called "Little Financial Experts, Wealth Creation for the Future," focusing on financial literacy for children through engaging activities and practical experiences [4] - The program includes various courses designed to instill good financial habits and responsibility in children, making learning enjoyable and effective [4] Group 3: Services for New Citizens - Harbin Bank is addressing the diverse financial needs of new citizens, who are becoming key players in urban development, by providing comprehensive financial services [4] - The bank has been serving social security clients for 17 years, assisting over 8.7 million individuals, and continuously upgrading its social welfare service system [4] - By leveraging both online and offline channels, the bank aims to enhance the quality of life for citizens, ensuring long-term wealth preservation and growth [4][5] Group 4: Future Directions - Harbin Bank plans to continue innovating its financial services, focusing on areas such as pension finance, wealth management, and social welfare, to support the real economy and contribute to high-quality economic development [5]