莫敏俭指出，产品与服务的标准化是连锁酒店品牌的生命线，但庞大体系内常面临信息分散、上下贯通 效率低、标准一致性维护难等诸多挑战。作为国内头部酒店管理企业，锦江酒店（中国区）一直是数字 化转型的先行探索者和实践者。 他表示，在与飞书接触并规划共建"锦鲲"平台的过程中，企业进一步认识到，AI不仅是技术工具，更是 驱动行业演进的关键力量。"AI发展日新月异，它为我们提供了一个'超级工具'，这将深刻重塑业务流 程，甚至转变员工角色。"莫敏俭表示，企业积极拥抱技术浪潮，其根本目的并非取代人力，而是通过 AI这一"超级工具"重塑流程、赋能员工，最终让服务更精准地回归人的需求与温度。 新华财经北京1月28日电（记者丁雅雯）锦江酒店（中国区）副总裁莫敏俭日前在接受新华财经专访时 表示，企业将把握AI技术浪潮，加速推进数字化转型，核心目标是系统性重塑业务流程与组织效能， 以支撑超万店规模的高质量发展。 锦江酒店（中国区）联合飞书打造的AI协同办公平台"锦鲲"近日正式发布，标志着其在数字化转型道路 上迈出关键一步。 数据显示，截至2025年6月30日，锦江酒店（中国区）签约酒店已超16300家，客房规模突破154万间， 持续领跑 ...

飞书消费综合行业总经理付雪冬表示，通过"锦鲲"平台，飞书不仅提供了技术工具，更重要的是助力锦 江酒店（中国区）将数字化能力与 AI 赋能深度嵌入日常运营管理，加速企业高质量发展。 据了解，"锦鲲"平台已于 2025 年 11 月 10 日上线，一周时间内激活率达 100%，并在上线 1 个月内完成 了 20 个重要性高、覆盖面广、使用频次高的系统及程序入口归拢。 新华财经北京1月23日电（记者丁雅雯）记者23日获悉，锦江酒店日前与飞书签署合作协议，双方将联 合打造AI 协同办公平台"锦鲲"。此举意味着锦江酒店数字化转型全面加速。 "AI 发展日新月异，正重塑各行各业的运行逻辑，拥抱AI不是加分项，而是必选题。"锦江酒店（中国 区）首席执行官王伟表示，2026 年被行业视为AI创造价值的分水岭。"锦鲲"的发布是锦江酒店（中国 区）与飞书开展深度合作的起点，更是公司数字化转型、全面拥抱 AI 的重要之举。 "技术的价值，永远要落地到'解决实际问题'上。让 AI 去做它擅长的事，让人去做更有温度的事，提供 更有温度的服务。"王伟强调，面对分布在全国各地的一万多家门店及数万名员工，锦江酒店（中国 区）要做的，不是简单 ...

Core Insights - The article discusses the launch of the AI collaboration platform "Jinkun" by Jinjiang Hotels (China) in partnership with Feishu, marking a significant step in the company's digital transformation strategy [2][13] - The CEO of Jinjiang Hotels (China), Wang Wei, emphasizes that embracing AI is essential for the industry, with 2026 seen as a pivotal year for AI's value creation [2][5] Group 1: Company Overview - Jinjiang Hotels (China) is a leading hotel management company in China, focusing on limited-service hotels with a diverse brand portfolio including high-end to economy segments [2] - As of June 30, 2025, Jinjiang Hotels (China) has over 16,300 signed hotels and more than 1.54 million rooms, maintaining the top position in the domestic hotel industry [2] Group 2: AI Platform "Jinkun" - The "Jinkun" platform aims to enhance operational efficiency by allowing AI to handle standard processes and repetitive tasks, enabling employees to focus on providing high-quality service [5][6] - The platform integrates advanced collaboration capabilities from Feishu with Jinjiang's business scenarios, aiming to eliminate information bottlenecks and improve decision-making and execution efficiency [5][10] Group 3: Implementation and Impact - The "Jinkun" platform was launched on November 10, 2025, achieving a 100% activation rate within a week and consolidating 20 critical system and program entries within a month [8] - The platform's core AI component, "Kunshu," serves as an intelligent assistant, providing easy access to business data, operational guidelines, and marketing support, thus enhancing daily operations [10] Group 4: Industry Trends and Future Directions - The hotel industry is increasingly integrating AI to improve operational efficiency, with Jinjiang Hotels (China) launching the "Kunshu Elite Class - Feishu Efficiency Pioneer Competition" to encourage employee engagement with AI tools [11] - The successful implementation of the "Jinkun" platform signifies a shift towards high-quality development in the hotel sector, enhancing organizational execution and responsiveness [13]