Core Insights - The private domain e-commerce industry is experiencing rapid growth due to the saturation of user growth and rising customer acquisition costs, necessitating refined and differentiated operational strategies to meet user demands and enhance brand competitiveness [1][2][12] Industry Overview - Development Background and Drivers - The number of online shopping users in China reached 970 million in 2024, with a penetration rate close to 90%, indicating limited natural growth potential. This shift has led the e-commerce industry to transition from acquiring new users to managing existing ones [2] - Private domain e-commerce, characterized by lower customer acquisition costs and a focus on long-term user value, aligns with the industry's current demand for lifecycle management and refined operations [2] Demand Side - User Needs - Users are increasingly prioritizing service and personalized experiences, with a significant emphasis on after-sales service, product variety, and personalized fulfillment, which aligns with the refined operational strategies of private domain e-commerce [4] Supply Side - Brand Focus - In the era of stock competition, brands are increasingly focusing on digital and channel operational capabilities to enhance competitiveness through private domain layouts [6][7] Policy Environment - The government has introduced various policies to promote the healthy development of the private domain e-commerce sector, encouraging participation from individuals and small businesses to stimulate new consumption and individual economic growth [9][10] Industry Characteristics - Stages of Development - The private domain e-commerce industry has evolved through several stages, currently entering an AI-driven phase where digital capabilities and innovative models are key growth engines [12][13] Operational Model - Private domain e-commerce drives growth through a comprehensive refined operation model that enhances user lifecycle value, from multi-channel customer acquisition to user asset management and trust-building through personalized content [15] Market Space - The industry is projected to grow at a rate of 6.3% in 2024, reaching a scale of 2.3 trillion yuan, with expectations of surpassing 3 trillion yuan by 2025 due to consumption incentives and technological advancements [18][19] Participant Ecosystem - The private domain e-commerce ecosystem consists of brands, store owners, platforms, and consumers, with various player types contributing to a diverse operational landscape [21][24] Platform Insights - Player Types - Different player types, including comprehensive, vertical, and brand platforms, serve as core suppliers of goods and services, while tool players provide the necessary operational infrastructure [24] Market Landscape - Survival Player Advantages - Leading platforms in the private domain e-commerce space focus on marketing innovation, user recognition, and supply chain capabilities to establish core competitive advantages [27] User Insights - User Demographics - The majority of private domain e-commerce users are women aged 24-39, with a high level of education and income, indicating a broad reach across various city tiers [41] User Behavior - Purchasing Patterns - Users primarily purchase daily consumables, with price discounts, product variety, and personalized service experiences driving increased purchase frequency [43][44] User Experience Feedback - User satisfaction is high, with over 80% expressing satisfaction with their shopping experiences, indicating potential for further enhancement through refined operations [48] Store Owner Insights - Profile - Female store owners, primarily aged 31-40 and well-educated, are motivated by self-improvement and economic independence through private domain e-commerce [51][54] Merchant Private Domain Layout - Nearly 90% of surveyed merchants have initiated private domain layouts, indicating positive early results in revenue contributions and operational efficiency [59] Future Trends - Operational Refinement - The shift from traffic-oriented to user-centric operations is essential for sustainable growth, emphasizing long-term relationships with users [68] Future Trends - Technology Integration - The application of AI technology across various operational aspects is expected to enhance efficiency and optimize industry development [71] Future Trends - Model Export - Leading players are exploring overseas markets by leveraging successful domestic models, indicating a trend towards international expansion [73]

Core Insights - The private domain e-commerce industry is experiencing rapid growth due to the saturation of user growth and rising customer acquisition costs, necessitating refined and differentiated operational strategies to meet user demands and enhance brand competitiveness [1][2][11] Industry Overview - Development Background and Drivers - The number of online shopping users in China reached 970 million in 2024, with a penetration rate close to 90%, indicating limited natural growth potential. This shift has led the e-commerce industry to transition from acquiring new users to managing existing ones [2] - Private domain e-commerce, characterized by lower customer acquisition costs and a focus on long-term user value, aligns with the industry's current demand for lifecycle management and refined operations [2] Demand Side - User Needs - Users are increasingly prioritizing advanced needs such as service quality and personalized experiences, which are reflected in their preferences for after-sales service, product variety, and fulfillment efficiency [4] Supply Side - Brand Focus - In the era of stock competition, brands are placing greater emphasis on digital and channel operational capabilities to enhance competitiveness through private domain layouts [6][7] Policy Environment - The government has introduced various policies to promote the healthy development of the private domain e-commerce sector, encouraging participation from individuals and small businesses [9][10] Industry Characteristics - The private domain e-commerce sector has evolved through technological iterations and policy regulations, entering a new phase characterized by AI empowerment and the integration of public and private domains [11][12] Operational Model - Private domain e-commerce drives growth through a comprehensive and refined operational model that enhances user lifecycle value, focusing on multi-channel customer acquisition, user asset management, and trust-building through personalized content [14] Market Space - The industry is projected to grow to 2.3 trillion yuan in 2024, with a growth rate of 6.3%. By 2025, the transaction scale is expected to exceed 3 trillion yuan, driven by consumption incentives and technological advancements [17][18] Participant Ecosystem - The private domain e-commerce ecosystem consists of brands, store owners, platforms, and consumers, with platforms playing a crucial role in connecting these parties [20] Platform Insights - Player Types - Various platform types, including comprehensive, vertical, and brand-specific players, serve as core suppliers of goods and services within the private domain e-commerce ecosystem [23] Market Landscape - Leading platforms in the private domain e-commerce space have established core advantages through marketing innovation, user recognition, and supply chain capabilities [26] User Insights - The majority of private domain e-commerce users are women aged 24-39, with a significant portion having a good educational background and middle to high income levels [40] Consumer Behavior - Users primarily purchase daily consumables, with price discounts, product variety, and personalized service experiences driving increased purchase frequency [42][43] Store Owner Insights - Female store owners, predominantly aged 31-40 and well-educated, are motivated by self-improvement and economic independence through private domain e-commerce [50][55] Merchant Value Analysis - Nearly 90% of surveyed merchants have initiated private domain layouts, with significant contributions to revenue and long-term value creation through reduced customer acquisition costs and enhanced brand competitiveness [58] Future Trends - The industry is expected to see a shift towards refined operations, increased integration of AI technology, and exploration of cross-border opportunities as brands seek to expand their market boundaries [67][70][72]

Core Insights - The private domain e-commerce industry is experiencing rapid growth due to the saturation of user growth and rising customer acquisition costs, necessitating refined and differentiated operational strategies to meet user demands and enhance brand competitiveness [1][2][11] Industry Overview - Development Background and Drivers - The number of online shopping users in China reached 970 million in 2024, with a penetration rate close to 90%, indicating limited natural growth potential [2] - The transition from acquiring new users to managing existing ones has driven the demand for private domain e-commerce, which offers lower customer acquisition costs and focuses on long-term user value [2] Demand Side - User Needs - Users are increasingly prioritizing service quality and personalized experiences, with significant emphasis on after-sales service, product variety, and personalized fulfillment [4] - In private domain channels, users show a stronger inclination towards fulfillment efficiency and personalized needs, validating the effectiveness of refined operational strategies [4] Supply Side - Brand Focus - In the era of stock competition, brands are increasingly focusing on digital and channel operational capabilities to enhance competitiveness through private domain layouts [6][7] - Private domain strategies allow brands to leverage data and AI technologies to improve user operations and reduce operational costs [7] Policy Environment - The government has introduced various policies to promote the healthy development of private domain e-commerce, encouraging participation from individuals and small businesses [9][10] Industry Characteristics - The private domain e-commerce sector has evolved through technological iterations and policy regulations, entering a new phase characterized by AI empowerment and the integration of public and private domains [11][12] Operational Model - Private domain e-commerce drives growth through a comprehensive and refined operational model that enhances user lifetime value by diversifying acquisition channels and fostering user trust [14] Market Space - The industry is projected to grow to 2.3 trillion yuan in 2024, with a growth rate of 6.3%, and is expected to exceed 3 trillion yuan by 2025 due to consumption incentives and technological advancements [17][18] Participant Ecosystem - The private domain e-commerce ecosystem consists of brands, store owners, platforms, and consumers, with platforms playing a crucial role in connecting these parties [20][23] Platform Insights - Player Types - Different types of platforms, including comprehensive, vertical, and brand-specific players, serve as core suppliers of goods and services in the private domain e-commerce landscape [23] Platform Insights - Market Landscape - Leading platforms are focusing on marketing innovation, user recognition, and supply chain capabilities to establish competitive advantages [26] Consumer Insights - User Profile - The majority of private domain e-commerce users are women aged 24-39, with a good educational background and middle to high income levels [40] Consumer Insights - Purchasing Behavior - Users primarily purchase daily consumables, with price discounts, product variety, and personalized service experiences driving increased purchase frequency [42][43] Consumer Insights - Experience Feedback - User satisfaction is high, with over 80% expressing satisfaction with their shopping experiences, indicating potential for further enhancement through refined operations [47] Store Owner Insights - Profile - Female store owners are predominantly aged 31-40, with a high level of education, and are motivated by self-improvement and economic independence [50][55] Store Owner Insights - Business Behavior - Store owners primarily convert through word-of-mouth and personal experiences, with a strong internal drive for personal growth and economic contribution [53] Merchant Private Domain Layout - Nearly 90% of surveyed merchants have initiated private domain layouts, indicating positive early results in revenue contributions and operational efficiency [58] Industry Trend Outlook - Refined Operations - The shift from traffic-oriented to user-centric operations is essential for sustainable growth, emphasizing long-term relationships with users [67] Industry Trend Outlook - Technology Integration - The application of AI technology is expected to enhance operational efficiency across user management, content, supply chain, and service operations [70] Industry Trend Outlook - Model Export - Leading players are exploring overseas markets by leveraging successful social e-commerce models, indicating a trend towards international expansion [72]