骑手智能AI助手小饿

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饿了么再披露“路线规划算法”
Bei Ke Cai Jing· 2025-06-07 01:52
Core Insights - Ele.me has conducted its fourth key algorithm disclosure this year, focusing on transparency and rider rights protection [1][3] - The company has established an expert committee and initiated monthly rider forums to enhance communication and feedback mechanisms [1][4] - The optimization of algorithms aims to improve rider efficiency and income, with a current order matching success rate of 89% [2][3] Algorithm Optimization - The four key algorithms disclosed include order dispatch, delivery pricing, delivery time estimation, and route planning [1][3] - Continuous improvements are being made in dispatch rules, delivery time accuracy, and pricing adjustments for difficult orders [3][4] - Collaboration with high-precision mapping services has reduced average store search time by 17% and user search time by 11% [2] Rider Support and Feedback - Ele.me has introduced an AI assistant named "Xiao E" to enhance rider efficiency and experience [4] - A feedback mechanism has been established to address issues such as indoor routing challenges and road closures [2][4] - The importance of fairness, transparency, and trust in algorithm governance has been emphasized by experts during the forums [4]