Workflow
12306购票服务
icon
Search documents
焦点访谈|“走得了”更要“走得好” 暖心服务护航平安归途
Yang Shi Wang· 2026-02-07 13:19
Core Viewpoint - The Spring Festival travel season in China is expected to see a record of 540 million passengers, with a focus on enhancing travel experience through ticketing optimization, capacity expansion, and service upgrades [1][5]. Ticketing Optimization - The introduction of a dedicated phone booking service for seniors aged 60 and above has been implemented to facilitate ticket purchasing [1][3]. - Additional policies have been introduced for students and workers, including extra discounted tickets for 2026 graduates and automated ticket redemption for workers [3]. - A new "free limited-time ticket refund" policy allows passengers to cancel mistakenly purchased tickets without fees within 30 minutes of payment and up to 4 hours before departure [3][5]. Capacity Expansion - The new train operation schedule launched on January 26 includes 22 new lines and over 3,100 kilometers of track, significantly increasing passenger capacity [5][9]. - The peak day capacity is expected to exceed 14,000 trains, providing robust support for the anticipated passenger flow during the Spring Festival [5][9]. Service Upgrades - The "Light Travel" service allows passengers to send their luggage directly to their homes, reducing the burden of carrying heavy bags [11][15]. - The "Ski Equipment Convenience" service enables ski enthusiasts to bring their gear on board, addressing previous restrictions on oversized items [11][13]. - Innovative services such as memory robots providing information and festive greetings have been introduced to enhance the travel experience [15][17]. Overall Transportation Coordination - The transportation sector, including rail, road, air, and water, is working collaboratively to ensure a smooth travel experience during the Spring Festival, with measures such as free highway access for small vehicles and increased flight frequencies [17].
12306回应取消3次订单会被锁定账户,春运购票超全攻略来了
Xin Lang Cai Jing· 2026-02-04 21:14
转自:央视新闻客户端 近日,一则关于12306购票规则的讨论在社交平台引发关注。有网友发文调侃称"每天都用前任的身份证去12306订票,但不付款取消3次,对方当天就无法购 买过年回家的票了"。这一操作是否真能影响他人购票?引发众多网友热议。 春运来了,购票攻略也频频登上热搜,哪些不可信,如何购票,一文带你了解。 针对网友热议的"替别人订票再取消三次,会导致对方当天买不了票",12306官方对此作出了明确回应:网传的说法并不符合实际规则,该操作触发的购票 限制仅针对操作账号本人。 换句话说,这种做法无法限制他人购票,反而会导致操作者自身当日购票受限,购票权限会被锁定,次日零点自动恢复。 此外,该规则并非新增,而是已实行多年的常规规定,目的是规范购票秩序,打击恶意刷单、囤票等扰乱票务秩序的行为。 小贴士:若订票人与乘车人为同一人,账户被锁定后,可通过线下窗口购票或使用亲友账户代购。 这些网传"攻略" 其实并不靠谱 抢票软件并不能加速 12306回应取消3次订单 购票账户会被锁定 每年春运,抢票都是热门话题,一些抢票软件也变得异常活跃。它们推出"VIP专属通道""专人一对一抢票""极速加速包"等服务,听上去诱惑力十 ...