Core Viewpoint - SANY Heavy Truck's direct service model is highly trusted and recognized by customers, contributing to its leading position in the electric heavy truck market in South China [3][5]. Group 1: Direct Service Model - SANY Heavy Truck has initiated a nationwide "2025 Service Journey" campaign, where service engineers actively visit customers to ensure vehicle operation and gather feedback [1]. - The direct service model goes beyond vehicle maintenance, focusing on driver training and assisting customers with operational management to ensure efficient operations and cost reduction [5][12]. - Compared to traditional third-party services, SANY's direct service model eliminates intermediaries, allowing customer requests to reach the manufacturer directly for timely and professional service [5][11]. Group 2: Customer-Centric Approach - SANY Heavy Truck has established over 170 regional direct service outlets and more than 50 direct service centers nationwide, ensuring quick and effective service for customers [9][15]. - The service team is equipped with 2-3 engineers per outlet, with a service radius of less than 30 kilometers, and is supported by a central warehouse that covers over 90% of parts needs [11][15]. - The company emphasizes a seamless transition from vehicle delivery to operational support, ensuring customers have no concerns post-purchase [9][12]. Group 3: Rapid Response and Parts Supply - SANY Heavy Truck's service engineers are stationed near customer operations to provide immediate support, with response times of 5 minutes for urgent issues and 30 minutes for general faults [13][15]. - A three-tier parts supply system has been established to ensure timely availability of parts, with a rapid response mechanism in place for customer requests [15][16]. - The use of big data and AI technology allows SANY to predict potential faults and maintain adequate parts inventory, enhancing service reliability [15][16]. Group 4: Market Position and Product Development - SANY Heavy Truck has achieved the highest market share in the electric heavy truck sector in South China, attributed to its focus on safety, reliability, comfort, intelligence, and low energy consumption [3][5]. - The company has launched various electric heavy truck models tailored to different operational scenarios, continuously driving the development of the new energy heavy truck industry [16].

Summary of the Conference Call Company and Industry Overview - **Company**: 瑞芯微 (Rockchip) - **Industry**: Semiconductor, specifically focusing on AI computing and DRAM products Key Points and Arguments 1. **Launch of New Chips**: 瑞芯微 introduced flagship chips RK3,588 featuring an 8-core + 4-core CPU architecture and Magi GPU, with NPU computing power reaching 32T, aimed at enhancing competitiveness in high-end markets [2][12] 2. **182X Series Chips**: The 182X series is the world's first 3D stacked co-processor, supporting 3B and 7B models, with end-to-end response latency as low as 0.1 seconds, outperforming NVIDIA's Orin Nano/NX [2][9] 3. **Next Generation 1,860 Series**: Planned to achieve 60-80T computing power and over 1TB bandwidth, targeting models from 1.5B to 13B, further strengthening high-end computing market position [2][12] 4. **Partnership with 兆易创新 (GigaDevice)**: GigaDevice provides customized DRAM solutions, enhancing terminal device efficiency, with a market potential estimated at $10 billion, where GigaDevice's share is conservatively over 50% [2][3] 5. **Hybrid Bonding Technology**: This technology significantly increases connection points per unit area, enhancing information transmission bandwidth while reducing latency and power consumption, marking a key development direction in semiconductor packaging [2][20][21] 6. **DRAM Price Increase**: DRAM contract prices are expected to rise by 70%-80% in Q3, with low-power DRAM prices increasing by 38%-68%, benefiting GigaDevice significantly from the price elasticity [2][26][27] Additional Important Insights 1. **Developer Conference Attendance**: The recent developer conference had over 4,000 attendees, marking the largest in the company's history, showcasing new products and enhancing industry confidence [5][6] 2. **Performance Comparison with Competitors**: 瑞芯微's products, despite using mature processes (20nm and above), showed superior performance compared to competitors using advanced processes (10nm and below) [5][6] 3. **Market Impact of New Products**: The new products have significant market potential, potentially replacing NVIDIA's offerings, and are expected to enhance 瑞芯微's competitive edge in high-demand scenarios like robotics and automotive intelligent cockpits [13][19] 4. **Future Market Position**: The launch of new products is expected to solidify 瑞芯微's leading position in the domestic high-end market, with a complete product matrix aimed at expanding customer confidence [19] 5. **GigaDevice's Unique Advantages**: GigaDevice's customized DRAM products are characterized by scarcity and stability, with a market space of $10 billion, where it is expected to capture a significant share [24] Conclusion 瑞芯微's advancements in chip technology and strategic partnerships, particularly with GigaDevice, position the company favorably in the competitive semiconductor landscape, especially in AI computing and DRAM markets. The anticipated price increases in DRAM products further enhance the profit potential for both companies.