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创新动能澎湃,济南已今非昔比
Qi Lu Wan Bao· 2025-10-21 02:39
80.3分,综合排名全国第五,济南再次让大家眼前一亮。近日发布的《城市综合发展指数报告(2025年)》, 为"打开"济南提供了一种全新的解读方式。 创新领域走在前列 提起济南,多数人首先想到的可能是"一城山色半城湖"的泉城美景,对济南的评价,大抵离不开历史悠久、 传统工业发达等标签。把时间指针拨回到2015年,济南甚至还被称为"钝感之城",一度走到"不上不下、不 好不坏、不吵不闹"的境地。 但很少有人知道,近年来在产业转型升级的大潮下,济南在创新领域始终走在行业前列。 在打造宜居城市方面,济南也是认真的。"住了二十多年的老楼装上了新电梯,附近还建了口袋公园,这在 以前想都不敢想。"家住市中区阳光舜城中区的仇先生,见证了老旧小区的"逆生长"。 今年4月,济南市中区舜玉路街道、杆石桥街道社区新增的既有住宅增设电梯服务中心,为期盼加装电梯的 老旧小区居民带来"新解法"。走进服务中心,仿佛踏入一家热闹的"电梯超市"。在这里,居民可以像在商 场里选购家电一般,对比不同品牌的电梯模型,查看维保方案。服务中心还尝试和辖区大型公司合作,把施 工、安装、监理、设计、售后维保等单位整合起来,减少繁琐的中间步骤。 这正是济南持续推 ...
山东首个“AI社工”济南上岗,助力破解社区“信息过载”难题
Qi Lu Wan Bao Wang· 2025-04-23 13:19
Core Insights - The launch of "AI Social Worker" in Jinan represents a significant advancement in community service, utilizing AI technology to address various public inquiries and reduce the burden on community workers [1][2] - The implementation of "AI Social Worker" has led to a substantial increase in service efficiency, with the average monthly question handling rising from 200 to 800, and response times reduced to under 30 seconds [2] Group 1: AI Social Worker Implementation - "AI Social Worker" is designed to alleviate the information overload faced by community workers, enabling them to focus on more critical tasks such as home visits and conflict mediation [1][2] - The system can analyze resident feedback and generate visual reports for community leaders, enhancing the understanding of community issues [1] Group 2: Performance Metrics - Since the introduction of "AI Social Worker," the complaint ticket volume has decreased by 40%, while the problem resolution rate has increased to 90% [2] - The initiative aims for widespread coverage across Jinan's communities by the end of 2025, with plans to establish 5-10 demonstration communities in each administrative district [2] Group 3: Broader Implications - The "AI Social Worker" initiative is part of a national effort to reduce bureaucratic inefficiencies and improve grassroots governance, providing a replicable model for other regions [2]