Workflow
Agentforce 360 Platform
icon
Search documents
Salesforce (CRM) Down 6.9% Since Last Earnings Report: Can It Rebound?
ZACKS· 2026-03-27 16:31
It has been about a month since the last earnings report for Salesforce (CRM) . Shares have lost about 6.9% in that time frame, underperforming the S&P 500.But investors have to be wondering, will the recent negative trend continue leading up to its next earnings release, or is Salesforce due for a breakout? Well, first let's take a quick look at the most recent earnings report in order to get a better handle on the recent catalysts for Salesforce, Inc. before we dive into how investors and analysts have re ...
Salesforce Q4 Earnings Beat Estimates, Revenues Rise Y/Y
ZACKS· 2026-02-26 13:22
Core Insights - Salesforce, Inc. (CRM) reported better-than-expected results for Q4 of fiscal 2026, with non-GAAP earnings of $3.81 per share, exceeding estimates by 25.69% and showing a 37% year-over-year improvement [1] - The company's Q4 revenues reached $11.2 billion, surpassing estimates by 0.32% and reflecting a 12% year-over-year increase, driven by its go-to-market strategy and integration of generative AI [2] Financial Performance - Subscription and Support revenues, which account for 95.5% of total revenues, increased by 13% year over year to $10.7 billion, while Professional Services and Other revenues declined by 3% to $526 million [3] - Non-GAAP operating income was $3.84 billion, up 16.1% from the previous year, with an operating margin expansion of 110 basis points to 34.2% [6] Segment Performance - Revenues from Agentforce Sales grew 8% to $2.3 billion, Agentforce Service increased 7% to $2.5 billion, and Agentforce 360 Platform, Slack and Other saw a significant rise of 37% to $2.7 billion [5] - Revenues from the Americas increased by 9% to $7.3 billion, EMEA grew by 19% to $2.8 billion, and Asia Pacific revenues rose by 14% to $1.1 billion [6] Cash Flow and Shareholder Returns - Salesforce ended Q4 with cash, cash equivalents, and marketable securities totaling $9.57 billion, down from $11.32 billion in the previous quarter, while generating operating cash flow of $5.46 billion and free cash flow of $5.32 billion [7] - The company returned $4.33 billion to shareholders, including $3.94 billion in share repurchases and $391 million in dividends [8] Guidance for Future Performance - For Q1 of fiscal 2027, Salesforce projects total sales between $11.03 billion and $11.08 billion, indicating a growth of 12-13% year over year, with non-GAAP EPS expected in the range of $3.11-$3.13 [9][10] - For fiscal 2027, the company anticipates revenues between $45.80 billion and $46.20 billion, reflecting a 10-11% year-over-year increase, with non-GAAP EPS projected at $13.11-$13.19 [10][11]
Salesforce (CRM) Q4 Earnings: Taking a Look at Key Metrics Versus Estimates
ZACKS· 2026-02-26 02:01
Core Insights - Salesforce reported $11.2 billion in revenue for the quarter ended January 2026, marking a year-over-year increase of 12.1% and an EPS of $3.81 compared to $2.78 a year ago, with a revenue surprise of +0.32% over estimates [1] Financial Performance - The reported EPS of $3.81 exceeded the consensus estimate of $3.03, resulting in an EPS surprise of +25.69% [1] - Salesforce's shares have returned -18.9% over the past month, contrasting with the Zacks S&P 500 composite's -0.3% change, and the stock currently holds a Zacks Rank 2 (Buy) [3] Key Metrics - Remaining performance obligation (RPO) - Current: $35.10 billion, exceeding the six-analyst average estimate of $34.73 billion [4] - Geographic Revenue - Americas: $7.29 billion, below the $8.25 billion average estimate, with a year-over-year change of +9.4% [4] - Geographic Revenue - Asia Pacific: $1.14 billion, surpassing the $1.06 billion estimate, reflecting a +13.6% year-over-year change [4] - Geographic Revenue - Europe: $2.78 billion, significantly above the $1.86 billion estimate, with a year-over-year change of +19.2% [4] - Revenues from Subscription and Support: $10.68 billion, slightly above the $10.6 billion estimate, indicating a +13% year-over-year change [4] - Revenues from Professional Services and Other: $526 million, below the $558.69 million estimate, showing a -3% change year-over-year [4] - Revenues from Subscription and Support - Agentforce Service: $2.53 billion, slightly below the $2.58 billion estimate, with a +8.8% year-over-year change [4] - Revenues from Subscription and Support - Agentforce 360 Platform, Slack and Other: $2.66 billion, exceeding the $2.24 billion estimate, with a +38.4% year-over-year change [4]
Salesforce (CRM) Q4 Earnings Preview: What You Should Know Beyond the Headline Estimates
ZACKS· 2026-02-20 15:15
Core Viewpoint - The upcoming earnings report from Salesforce (CRM) is anticipated to show a quarterly earnings per share (EPS) of $3.03, reflecting a 9% increase year-over-year, with revenues expected to reach $11.17 billion, marking an 11.7% year-over-year growth [1] Revenue Estimates - Analysts project 'Revenues- Professional services and other' to be $558.68 million, indicating a year-over-year increase of 3.1% [3] - The estimated 'Revenues- Subscription and support' is $10.60 billion, representing a 12.2% increase from the previous year [4] - 'Revenues- Subscription and support- Agentforce Service' is expected to reach $2.58 billion, showing a 10.7% year-over-year change [4] - 'Revenues- Subscription and support- Agentforce Marketing and Agentforce Commerce' is forecasted at $1.43 billion, suggesting a 5.6% increase year-over-year [5] - The consensus for 'Revenues- Subscription and support- Agentforce 360 Platform, Slack and Other' stands at $2.24 billion, indicating a 16.7% year-over-year growth [5] - 'Revenues- Subscription and support- Agentforce Integration and Agentforce Analytics' is projected to be $2.05 billion, reflecting a 19.3% increase from the prior year [6] Geographic Revenue Estimates - 'Geographic Revenue- Americas' is expected to be $8.25 billion, indicating a significant year-over-year increase of 23.9% [6] - 'Geographic Revenue- Asia Pacific' is forecasted to reach $1.06 billion, reflecting a 6.5% increase from the previous year [7] - 'Geographic Revenue- Europe' is projected at $1.86 billion, indicating a year-over-year decline of 20.4% [7] Remaining Performance Obligation (RPO) - 'Remaining performance obligation (RPO) - Current' is estimated at $34.73 billion, up from $30.20 billion year-over-year [7] - 'Remaining performance obligation (RPO) - Total' is expected to be $72.61 billion, compared to $63.40 billion from the previous year [8] - 'Remaining performance obligation (RPO) - Noncurrent' is projected to reach $37.89 billion, up from $33.20 billion in the same quarter last year [8] Stock Performance - Salesforce shares have decreased by 18.8% over the past month, contrasting with the Zacks S&P 500 composite's decline of 0.8%, but the company holds a Zacks Rank 2 (Buy), indicating expected outperformance in the near term [9]
Salesforce Shares Gain 2% on Q3 Earnings Beat and FY26 Guidance Raise
ZACKS· 2025-12-04 14:26
Core Insights - Salesforce, Inc. (CRM) shares increased by 2.1% after reporting better-than-expected earnings for Q3 fiscal 2026 and raising its full-year guidance [1][9] Financial Performance - Salesforce reported non-GAAP earnings of $3.25 per share, exceeding the Zacks Consensus Estimate by 14.04% and reflecting a year-over-year improvement of 34.9% [1][2] - Q3 fiscal 2026 revenues reached $10.3 billion, matching the Zacks Consensus Estimate and showing a 10% year-over-year increase [2][10] - Non-GAAP operating income was $3.64 billion, up 16.5% from the previous year, with an operating margin expansion of 240 basis points to 35.5% [6][12] Revenue Breakdown - Subscription and Support revenues, accounting for 95% of total revenues, increased by 9.5% year over year to $9.73 billion [3] - Professional Services and Other revenues declined by 5.7% to $533 million [3] - Revenues from the Americas grew by 8% to $6.7 billion, EMEA revenues increased by 7% to $2.5 billion, and Asia Pacific revenues rose by 11% to $1.1 billion [6] Segment Performance - Agentforce Sales revenues grew by 8.4% to $2.3 billion, while Agentforce Service revenues increased by 9% to $2.5 billion [5] - Agentforce 360 Platform, Slack and Other revenues rose by 19.5% to $2.18 billion, and Agentforce Integration and Analytics recorded a 6.1% increase to $1.39 billion [5] Guidance Update - Salesforce raised its revenue guidance for fiscal 2026 to a range of $41.45-$41.55 billion, reflecting a 9-10% year-over-year growth [9][10] - The company now expects non-GAAP earnings per share to be in the range of $11.75-$11.77, up from the previous forecast of $11.33-$11.37 [11] - For Q4 fiscal 2026, total sales are projected between $11.13 billion and $11.23 billion, indicating 11-12% growth from the previous year [13] Cash Flow and Shareholder Returns - Salesforce ended Q3 with cash, cash equivalents, and marketable securities totaling $11.32 billion, down from $15.37 billion in the previous quarter [7] - The company generated an operating cash flow of $2.3 billion and a free cash flow of $2.2 billion [7] - Salesforce returned $4.2 billion to shareholders, including $3.8 billion in share repurchases and $395 million in dividends [8]
Salesforce.com (CRM) Reports Q3 Earnings: What Key Metrics Have to Say
ZACKS· 2025-12-04 02:01
Core Insights - Salesforce.com reported $10.26 billion in revenue for the quarter ended October 2025, marking an 8.6% year-over-year increase, with an EPS of $3.25 compared to $2.41 a year ago [1] - The reported revenue was in line with the Zacks Consensus Estimate, showing a slight surprise of -0.05%, while the EPS exceeded expectations by 14.04% [1] Financial Performance Metrics - Remaining performance obligation (RPO) - Current: $29.40 billion, exceeding the average estimate of $29.04 billion [4] - Remaining performance obligation (RPO) - Total: $59.50 billion, slightly above the estimated $59.05 billion [4] - Geographic Revenue - Americas: $6.7 billion, below the average estimate of $7.18 billion, but showing a year-over-year increase of 7.8% [4] - Geographic Revenue - Asia Pacific: $1.09 billion, surpassing the estimate of $1.02 billion, with a year-over-year growth of 9% [4] - Geographic Revenue - Europe: $2.47 billion, exceeding the average estimate of $2.05 billion, reflecting a 10.9% year-over-year increase [4] Revenue Breakdown - Revenues from Professional services and other: $533 million, below the average estimate of $541.51 million, representing a year-over-year decline of 5.7% [4] - Revenues from Subscription and support: $9.73 billion, slightly above the average estimate of $9.72 billion, with a year-over-year increase of 9.5% [4] - Revenues from Subscription and support - Agentforce Service: $2.5 billion, matching the estimate, with a year-over-year increase of 9.1% [4] - Revenues from Subscription and support - Agentforce Marketing and Agentforce Commerce: $1.36 billion, slightly below the estimate of $1.39 billion, with a year-over-year increase of 2% [4] - Revenues from Subscription and support - Agentforce 360 Platform, Slack and Other: $2.18 billion, exceeding the estimate of $2.07 billion, reflecting a year-over-year increase of 19.5% [4] - Revenues from Subscription and support - Agentforce Integration and Agentforce Analytics: $1.39 billion, below the estimate of $1.47 billion, with a year-over-year increase of 6.1% [4]
Vonage Unveils First-of-its-Kind AI and Network Innovation at Dreamforce 2025
Prnewswire· 2025-10-24 12:30
Core Insights - Vonage, part of Ericsson, showcased its innovative customer engagement solutions at Dreamforce 2025, highlighting the integration of Vonage Contact Center with Vonage Network APIs for Agentforce 360 users [1][4] - The new software solution utilizes real-time network insights and AI to enhance customer verification and fraud protection [2][6] - Vonage's integration with Agentforce 360 addresses key transformation areas for businesses, including the implementation of AI agents and fraud detection capabilities [3][6] Technology and Innovation - The AI-powered solutions demonstrated at Dreamforce are designed to transform various industries by improving customer engagement and streamlining processes [4][5] - Vonage Agentforce Identity Insights and Fraud Detection provides contact center agents with tools for real-time fraud detection and customer verification [5][6] - The integration of voice-enabled AI is emphasized as a critical component for enhancing customer experiences in contact centers [6] Customer Engagement and Recognition - Notable customers, such as Endress+Hauser and Lennar, shared their experiences on how Vonage has transformed their customer interactions [7] - Vonage received the Salesforce 2025 Partner Innovation Award for the third consecutive year, highlighting its leadership in AI-driven voice capabilities integrated with Salesforce [8] - The partnership with Salesforce is positioned as a means to enable proactive and intelligent customer engagement, creating new growth opportunities for enterprises [9] Company Overview - Vonage focuses on empowering enterprises and developers through technology that supports digital transformation [10][11] - The company's portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions, catering to a wide range of industries [11]
Google, Salesforce Expand Partnership, Integrating Gemini AI into Agentforce 360 Platform
Yahoo Finance· 2025-10-21 09:37
Group 1 - Alphabet Inc. is highlighted as a strong investment opportunity in the tech sector, particularly following the expansion of its partnership with Salesforce Inc. [1] - The collaboration integrates Google's Gemini models into Salesforce's Agentforce 360 Platform, enhancing enterprise AI capabilities [1][2] - The integration allows for the use of Gemini's multimodal intelligence to address complex enterprise challenges, with a focus on hybrid reasoning that combines AI creativity with business process reliability [2][3] Group 2 - The partnership aims to enhance the capabilities of large action models through fine-tuned Gemini models, which have demonstrated superior performance against leading CRM benchmarks [3] - Alphabet operates through various segments including Google Services, Google Cloud, and Other Bets, while Salesforce specializes in customer relationship management technology [4]
Wall Street Navigates Mixed Signals: Trade Tensions, Earnings, and AI Enthusiasm Shape Afternoon Trading
Stock Market News· 2025-10-16 18:07
Core Insights - U.S. stock indexes experienced mixed trading on October 16, 2025, influenced by U.S.-China trade tensions, a government shutdown, and corporate earnings reports [1][14] Major Index Performance and Afternoon Activity - The S&P 500 (SPX) declined by 0.6%, the Dow Jones Industrial Average (DJI) fell by 0.4%, and the Nasdaq Composite (IXIC) slipped by 0.4%, reflecting market sensitivity to macroeconomic and geopolitical factors [2] Sector Performance - Technology stocks initially showed strength due to positive earnings from Taiwan Semiconductor Manufacturing Co. (TSM), which is pivotal in the AI sector. However, other sectors, particularly financials and insurance, faced declines following their earnings reports [3][8] Bond Market and Safe-Haven Assets - The yield on the 10-year Treasury eased to 3.98%, indicating investor sentiment regarding economic growth. Gold futures reached a record high of $4,306, reflecting increased demand for safe-haven assets amid market anxiety [4] Upcoming Market Events - The ongoing U.S. government shutdown, now in its third week, is causing uncertainty by delaying crucial economic data releases, which could lead to increased market volatility [5] Federal Reserve Monetary Policy - Fed officials indicated that the job market will influence future interest rate decisions, with a nearly 98% chance of at least one rate cut by the Federal Reserve's October 28-29 meeting [6] Economic Data Releases - The Philadelphia Fed Index fell to -12.8, significantly missing analyst expectations of 9.1, indicating a contraction in regional manufacturing activity [7] Major Stock News and Corporate Developments - TSM reported stronger-than-expected profits and raised its 2025 revenue growth forecast to the mid-30% range, although its shares slipped 1.5% after initial gains [8] - Salesforce (CRM) surged by 4.2% after announcing plans for over 10% compounded annual revenue growth and a partnership with Google [9] - J.B. Hunt Transport Services (JBHT) saw its stock soar by 19.2% after surpassing profit targets [10] - Travelers (TRV) fell by 3.2% despite reporting stronger profits, while Hewlett Packard Enterprise (HPE) dropped by 10.5% due to underwhelming long-term targets [11][12] Other Corporate News - Walmart (WMT) shares fell by 2% despite reaching an all-time high, while Snowflake (SNOW) stock rose following a partnership with Palantir (PLTR) [13]
Salesforce, Anthropic expand strategic partnership
Yahoo Finance· 2025-10-15 12:32
Core Insights - Salesforce (CRM) and Anthropic have expanded their strategic partnership to enhance enterprise-grade AI solutions for regulated and data-sensitive industries [1] Group 1: Partnership Expansion - The partnership introduces three new major initiatives, including Anthropic's Claude as a foundational model for Salesforce's Agentforce 360 Platform [1] - Collaboration will focus on developing industry-specific AI solutions for regulated sectors, starting with financial services [1] Group 2: Integration and User Experience - Salesforce and Anthropic are integrating Claude with Slack to provide users with advanced AI experiences within their preferred work applications [1] - Plans are in place to incorporate Agentforce 360 into Claude, further enhancing the functionality and user experience [1]