DoorDash Conference Call Summary Company Overview - **Company**: DoorDash (NasdaqGS:DASH) - **Event**: Morgan Stanley 2025 European TMT Conference - **Date**: November 13, 2025 Key Points Industry and Business Performance - The core U.S. business is performing exceptionally well, with growth accelerating for the fourth consecutive quarter [12][14][16] - Monthly active users have doubled compared to the previous year, and order frequency continues to grow [12][14] - The company emphasizes the importance of consumer retention over acquisition, highlighting a retention advantage compared to peers [18] Investment Strategy - DoorDash plans to invest several hundred million dollars in three main areas: tech infrastructure, software, and autonomy [21][25] - The company has a long-term view on investments, focusing on sustainable growth and profitability through reinvestment [23][35] - The tech stack replatforming aims to improve efficiency and speed up feature development, with some benefits expected as early as 2026 [30][39] Product and Service Enhancements - Continuous improvements in app offerings, selection, quality, and affordability are key to driving consumer retention and engagement [17][18][42] - The company is focused on enhancing merchant services, including logistics and digital ordering platforms, to empower local economies [42][44] - DashMart is positioned as a fulfillment service leveraging existing infrastructure rather than a new investment [45][46] Autonomous Delivery Vision - DoorDash is developing an autonomous delivery platform, experimenting with both first-party and third-party solutions [56][57] - The goal is to create an efficient logistics engine that combines various delivery modalities [56][57] Market Insights and Competitive Landscape - The company acknowledges mixed performance in the restaurant sector but attributes its success to a broader selection and improved product quality [66][68] - The adoption of subscription services like DashPass and Wolt Plus is accelerating, benefiting from learnings from previous experiences [70][79] Future Growth Opportunities - There remains significant potential for growth in the U.S. restaurant business, particularly in improving delivery quality and expanding selection [74][75] - The company aims to convert non-DashPass members into subscribers, leveraging the improved product experience [80] Conclusion - DoorDash is strategically positioned for continued growth through investments in technology, product enhancements, and a focus on consumer retention, while navigating the competitive landscape of food delivery services [62][66][68]

Core Insights - Coco Robotics and DoorDash are expanding their partnership to include Miami, enhancing access to groceries and everyday essentials through DashMart [2][4] - The partnership aims to scale autonomous deliveries across major cities, including Los Angeles, Chicago, and now Miami, marking a significant step in their collaboration [2][4] - Coco's robots will fulfill orders from DashMart, which offers a variety of products delivered directly to customers' doorsteps, supporting a new fulfillment model for retailers [3][4] Company Developments - Coco Robotics has completed over 500,000 zero-emission deliveries and plans to deploy more than 10,000 robots by 2026, focusing on sustainable last-mile logistics [5][6] - The partnership with DoorDash reflects the growing demand for autonomous delivery solutions, aiming to meet consumer needs while reducing emissions and traffic congestion [4][5] - DoorDash is leveraging its technology and logistics capabilities to enhance local commerce and expand its international presence, which now includes partnerships with Deliveroo and Wolt [7] Market Impact - The expansion into Miami is expected to bring autonomous delivery services to a dynamic urban environment, increasing convenience for consumers and retailers [5][4] - The collaboration supports DoorDash's multi-modal delivery strategy, integrating various delivery methods to address rising demand [4][5] - The successful completion of over 14,000 deliveries during initial pilots indicates strong market acceptance and operational efficiency [4]

Core Insights - DoorDash is significantly increasing its investment in technology and delivery innovations, planning to invest "several hundred million dollars more" in 2026 compared to 2025 [1][2] - The company aims to create a unified global tech platform for its various brands, which currently operate on separate technologies [1][3] - DoorDash's third-quarter earnings per share fell short of analysts' expectations, leading to a 20% drop in shares during after-hours trading [2] Investment and Growth Strategy - The new tech platform will incorporate more AI tools to enhance engineering efficiency [2] - Future investments will include autonomous delivery options and enhancements to DashMart, DoorDash's online convenience store [3] - The company has introduced Dot, a delivery robot designed to navigate urban environments, and is also utilizing self-driving Waymo cars for deliveries [3] Company Philosophy - DoorDash emphasizes the necessity of investment for growth, likening business development to the natural growth process [4]

Core Insights - DoorDash Inc. is advancing its vision for a multi-modal autonomous future through a new partnership with Waymo to launch an autonomous delivery service in Metro Phoenix [1][3] - The service will utilize DoorDash's Autonomous Delivery Platform to manage various delivery methods, including Waymo vehicles, Dashers, robots, and drones [2][3] - Initial deliveries will be from DashMart, DoorDash's owned convenience and grocery store, with plans for expansion over time [3] Company Overview - DoorDash operates a commerce platform that connects merchants, consumers, and independent contractors both in the US and internationally [4]

Core Insights - DoorDash has partnered with Waymo to offer autonomous delivery services in Phoenix, marking their first collaboration [1][2] - DoorDash stock has reached new highs, increasing by 3% to $280.64, and has gained nearly 70% year-to-date [4] Company Developments - The autonomous delivery service will initially focus on deliveries from DashMart, DoorDash's convenience store offering [2] - Users will need to opt-in for the autonomous delivery service through the DoorDash app [2][3] - This partnership follows DoorDash's announcement of working with Serve Robotics for meal deliveries in Los Angeles [3] Market Performance - DoorDash stock has surpassed a 5% buy zone from a previous entry point of $269.06 [4] - Alphabet (Google's parent company) shares are up 1.3% to $254.34, while Uber's stock is slightly down near $93.95 [5]

Core Insights - Kroger is expanding its delivery capabilities by partnering with DoorDash's DashMart Fulfillment Services, which will allow the grocer to reach urban areas where its stores are not present [4][9] - The partnership builds on Kroger's existing relationships with DoorDash and other delivery services, enhancing its e-commerce strategy [8][9] - DashMart, launched five years ago, now operates over 100 locations and provides a fulfillment service for retailers, allowing them to offer quick delivery without significant infrastructure costs [6][7] Group 1 - Kroger is utilizing DashMart facilities for online order fulfillment, indicating a shift towards using stores for picking and packing e-commerce orders [3] - The fulfillment service will enable Kroger to offer groceries and household items through DoorDash, joining other retailers like CVS and Party City [9] - The announcement follows Kroger's expansion of DoorDash delivery to all 2,700 of its stores, highlighting the grocer's reliance on third-party delivery services [9] Group 2 - DoorDash's DashMart provides a "turnkey model" for retailers, allowing them to enhance their digital presence without incurring high costs for new infrastructure or technology [7] - The timeline and specifics of when Kroger will start utilizing DashMart facilities remain unclear, as the partnership is still in its early stages [5] - Kroger's previous collaborations with DoorDash include sushi and floral delivery, and it also has a long-standing relationship with Instacart and Uber for delivery services [8]