Core Insights - Blackbaud is reshaping nonprofit technology with purpose-built AI, focusing on moving from systems of record to systems of intelligent action [2][3] - The company showcased innovations during its bi-annual Product Update Briefings, emphasizing the integration of AI across its product suite [2][3] Product Innovations - Blackbaud introduced the Development Agent, the first of its Agents for Good™, designed to proactively manage donor portfolios and enhance outreach [2] - Major updates to Raiser's Edge NXT include AI capabilities that streamline fundraising workflows and deepen donor engagement, such as natural language interaction with donor data [3] - The Enterprise Fundraising CRM is being modernized with enhanced usability and intelligence, providing deeper insights into donor behavior [3] Financial Management Enhancements - Financial Edge NXT is being transformed with AI-powered capabilities for invoice management and accounts payable workflows, improving accuracy and efficiency [6] - Integrated Payments enhancements allow U.S. organizations to accept contactless payments using just an iPhone, streamlining transaction processes [6] K-12 Solutions - Blackbaud is enhancing its K-12 solutions with features that simplify tuition operations, improve billing reliability, and streamline financial aid applications [6][7] - New tools in the Student Information System aim to improve grading management and student success tracking [6] Corporate Impact Tools - Blackbaud Impact Edge™ now includes expanded AI capabilities for measuring program outcomes and strategic investments [8] - YourCause GrantsConnect has launched Form Intelligence to assist grant managers in crafting impactful applications [8] Data Intelligence Improvements - Persistent Key (U.S.) is introduced for master data management, enhancing record matching and data consistency across systems [9] Fundraising Efficiency - Luminate Online and TeamRaiser are being enhanced with features that improve fundraising efficiency and donor experience, including new payment options and AI tools for content creation [10]

Financial Data and Key Metrics Changes - Blackbaud generated revenue of $281 million, representing a 5.2% organic growth year-over-year [4] - Adjusted EBITDA margin improved to 35.4%, up more than 200 basis points year-over-year [4] - Non-GAAP diluted earnings per share increased to $1.10, an 11% rise year-over-year [4] - Free cash flow was particularly strong at $125 million, up from $98 million last year, indicating a 28% growth year-over-year [16] Business Line Data and Key Metrics Changes - The company continues to focus on acquiring new logos, driving innovation, and strengthening customer relationships through additional solutions and renewals [5] - Significant new logo wins include St. Mary's College and Concordia College, with multi-year agreements signed for their fundraising goals [7][8] - The average annual recurring revenue (ARR) from new logo deals is increasing, with a minimum contract length of three years [30] Market Data and Key Metrics Changes - Annual charitable giving in the U.S. is nearing $600 billion, up more than 6% year-over-year, indicating a resilient market for Blackbaud's offerings [5] - Corporate giving has reached an all-time high, becoming the fastest-growing nonprofit revenue source over the last five years [5] Company Strategy and Development Direction - Blackbaud is focused on mid-single-digit organic revenue growth, EBITDA growth exceeding revenue growth, and double-digit diluted EPS growth [12] - The company is increasing its stock repurchase target from 5% to a range of 5.2% to 7% for 2025, reflecting confidence in its value [12] - Investments in product innovation, particularly in AI capabilities, are a priority to enhance customer engagement and operational efficiency [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to create substantial shareholder value, supported by strong year-to-date performance [12] - The anticipated cash tax benefits from recent tax law changes are expected to positively impact free cash flow through 2027 [18] - The company is committed to maintaining a balance between growth and profitability while focusing on capital allocation strategies [15] Other Important Information - The company identified a prior period non-cash error related to income tax calculations, which resulted in immaterial impacts on previously filed financial statements [19][34] - Blackbaud's operational discipline and efficiencies are yielding positive results, contributing to higher profitability [6] Q&A Session Summary Question: Customer feedback on AI and agentic functionality - Management noted excitement around AI capabilities, with 40% of customers adopting new features quickly, and plans to monetize these solutions in the near future [24][25] Question: New logo wins and contract sizes - New logo wins are showing larger average ARR deals, with contracts typically being a minimum of three years [30][31] Question: Revenue reclassification rationale - The revenue reclassification was due to an immaterial non-cash error related to income tax calculations, corrected as a best practice [32][34] Question: Monetization timeline for agentic AI - Monetization of agentic AI solutions is expected to start modestly next year, with clear ROI anticipated for customers [39][40] Question: Structural drivers for transactional revenue growth - Transactional revenue is performing well across all platforms, with no viral events impacting growth, indicating strong fundamentals [47]

Financial Data and Key Metrics Changes - Blackbaud generated revenue of $281 million, representing a 5.2% organic growth year-over-year [4] - Adjusted EBITDA margin improved to 35.4%, up more than 200 basis points year-over-year [4] - Non-GAAP diluted earnings per share increased to $1.10, an 11% rise year-over-year [4] - Free cash flow was particularly strong at $125 million, up from $98 million last year, indicating a 28% growth year-over-year [16] Business Line Data and Key Metrics Changes - The company continues to focus on acquiring new logos, driving innovation, and strengthening customer relationships through additional solutions and renewals [5] - Significant new logo wins include St. Mary's College and Concordia College, with multi-year agreements signed for their fundraising goals [7][8] - The average annual recurring revenue (ARR) from new logo deals is increasing, with a minimum contract length of three years [30] Market Data and Key Metrics Changes - Annual charitable giving in the U.S. is nearing $600 billion, up more than 6% year-over-year, indicating a resilient market for Blackbaud's offerings [5] - Corporate giving has reached an all-time high, becoming the fastest-growing nonprofit revenue source over the last five years [5] Company Strategy and Development Direction - Blackbaud is focusing on mid-single-digit organic revenue growth, EBITDA growth exceeding revenue growth, and double-digit diluted EPS growth [12] - The company is increasing its stock repurchase target from 5% to a range of 5.2% to 7% for 2025, demonstrating confidence in its value [12] - Investments in product innovation, particularly in AI capabilities, are a priority for future growth [18][20] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to create substantial shareholder value, supported by strong year-to-date performance [12] - The company anticipates continued strong performance in Q4, with a focus on driving adjusted free cash flow and returning capital to shareholders [21] - Management noted that the operational discipline and efficiencies are yielding positive results, contributing to higher profitability [6] Other Important Information - The company identified a prior period non-cash error related to income tax calculations, which resulted in immaterial impacts to previously filed financial statements [19][34] - Blackbaud's guidance for 2025 includes projected revenue in the range of $1,120 million to $1,130 million, with an anticipated EBITDA margin of approximately 35.4% to 36.2% [20] Q&A Session Summary Question: Customer feedback on AI and agentic functionality - Management noted excitement around AI capabilities, with about 40% of customers quickly adopting new features [23][24] Question: New logo wins and contract sizes - New logo wins are showing larger average ARR deals, with contracts typically being a minimum of three years [30] Question: Revenue reclassification and tax restatement - The revenue reclassification was due to an immaterial non-cash error related to income tax calculations, which was corrected as a best practice [32][34] Question: Monetization of agentic AI - Monetization of agentic AI solutions is expected to start modestly next year, with clear ROI anticipated for customers [38][40] Question: Structural drivers for higher growth in transactional revenue - Management indicated strong performance across all transaction platforms, with no viral events impacting growth [47]

Financial Data and Key Metrics Changes - Blackbaud generated revenue of $281 million, representing a 5.2% organic growth year-over-year [4] - Adjusted EBITDA margin improved to 35.4%, up more than 200 basis points year-over-year [4] - Non-GAAP diluted earnings per share increased to $1.10, an 11% rise year-over-year [4] - Free cash flow was particularly strong at $125 million, up from $98 million last year, indicating a 28% growth year-over-year [15][16] Business Line Data and Key Metrics Changes - The company reported solid contractual recurring revenue growth and continued strength in transactional recurring revenue lines [14] - New logo wins included significant contracts with St. Mary's College and Concordia College, showcasing the effectiveness of their product offerings [6][7] - The average annual recurring revenue (ARR) from new logo deals has been increasing, with a focus on mid-tier and enterprise customers [28] Market Data and Key Metrics Changes - Annual charitable giving in the U.S. is nearing $600 billion, up more than 6% year-over-year, indicating a resilient market for Blackbaud's services [5] - Corporate giving has reached an all-time high, becoming the fastest-growing nonprofit revenue source over the last five years [5] Company Strategy and Development Direction - Blackbaud is focusing on acquiring new logos, driving innovation, and strengthening customer relationships through additional solutions and renewals [5] - The company is investing in AI capabilities, with over 70 planned or available AI enhancements aimed at improving fundraising efforts [9] - The capital allocation strategy prioritizes stock repurchase, with an increase in the repurchase target from 5% to 5.2% to 7% for 2025 [12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to create substantial shareholder value, supported by strong year-to-date performance [12] - The guidance for 2025 includes revenue projections of $1,120 million to $1,130 million, with organic growth at approximately 5% [19] - The anticipated EBITDA margins are projected to be between 35.4% and 36.2%, with a focus on margin expansion opportunities [20] Other Important Information - The company identified a prior period non-cash error related to income tax calculations, which resulted in immaterial impacts on previously filed financial statements [18][31] - Incremental investments of approximately $7 million in product innovation and AI development are planned for the third and fourth quarters [18] Q&A Session Summary Question: Customer feedback on AI and agentic functionality - Management noted excitement around AI capabilities, with about 40% of customers adopting new features quickly, and plans to monetize these solutions in the future [24][25] Question: New logo wins and contract sizes - Management confirmed a focus on larger ARR deals, with multi-year contracts being standard, and noted an increase in average contract sizes [28][29] Question: Revenue reclassification rationale - The revision was related to an immaterial non-cash error in tax calculations, which was corrected as part of best practices [31][32] Question: Monetization timeline for agentic AI - Management expects modest revenue from agentic AI solutions to start in 2026, with a clear ROI for customers using these agents [34][36] Question: Structural drivers for higher growth in transactional revenue - Management highlighted strong performance across all transaction platforms, with no viral events impacting growth in the quarter [41]

Company Overview - Blackbaud is a market leader in providing software for social impact, serving over 40,000 customers with approximately 2,600 employees across 100+ countries[16] - The company facilitates over $100 billion annually in donations, grants, and investments through its platforms[16] - Blackbaud's annual recurring revenue is approximately $1.1 billion (Non-GAAP, at the midpoint of 2025 financial guidance)[16] Market Opportunity and Product Innovation - Blackbaud operates in a large and underpenetrated total addressable market (TAM) exceeding $10 billion[31] - Revenue penetration in key segments like Fundraising, Relationship Management and Engagement is less than 20%, and Financial Management, Grant and Award Management is less than 10%[31] - The company is focused on product innovation, including AI-driven solutions like Blackbaud Development Agent and integrations with platforms like Constant Contact[39, 42] Financial Performance and Outlook - Blackbaud is targeting a Rule of 45 by FY2030, combining organic revenue growth and adjusted EBITDA margin[73] - The company's Q3 2025 non-GAAP organic revenue grew by 5.2% year-over-year[65] - Q3 2025 non-GAAP adjusted EBITDA margin was 35.4%, a 220 basis point improvement from Q3 2024[66] - Q3 2025 non-GAAP diluted EPS grew by 11% year-over-year[66] - Blackbaud increased its 2025 total revenue guidance to a midpoint of $1.125 billion, with an adjusted EBITDA margin of 35.8% and diluted EPS of $4.40[70] - The company expects to repurchase 5.2% to 7.0% of its common stock outstanding in 2025 and has reduced common stock outstanding by 10% since Q4 2023[82]

Core Insights - Blackbaud, Inc. is focusing on artificial intelligence and innovation to drive growth, enhancing its product portfolio with AI-driven capabilities for nonprofits, educational institutions, and CSR professionals [1][9] - The company has launched several initiatives aimed at improving donor stewardship and fundraising outcomes, including advancements in AI-driven fundraising and financial management [1][2] - Blackbaud's financial outlook for 2025 has been raised to $1.120–$1.130 billion, indicating approximately 5% organic growth at the midpoint, with an adjusted EBITDA margin projected between 35.4% and 36.2% [6][9] AI and Innovation Initiatives - Blackbaud introduced major enhancements to its Impact Edge platform, incorporating advanced AI capabilities and deeper analytics for CSR reporting [4] - The company has partnered with Constant Contact to improve engagement for social impact organizations through integrated digital channels [3] - Blackbaud's Intelligence for Good strategy emphasizes the integration of responsible AI into its products, enhancing efficiency in donor cultivation and stewardship [2] Competitive Landscape - Blackbaud faces significant competition from companies like Salesforce, Oracle, and Pegasystems, which may pressure pricing and margins [7] - Competitors are also advancing their AI capabilities, with Salesforce expanding its generative AI offerings and Oracle experiencing growth in its cloud database services [8][10][11] - To maintain competitiveness, Blackbaud must continue investing in research and development, which could impact operating margins [7]

Core Insights - Blackbaud, Inc. (BLKB) and Constant Contact have launched an integration aimed at enhancing digital engagement in the social impact sector by embedding Constant Contact's AI-driven marketing tools into Blackbaud's Raiser's Edge NXT [1][9] Group 1: Integration Benefits - The integration allows social impact organizations to engage supporters through a unified interface, utilizing email, SMS, social media, and other digital marketing channels directly within Raiser's Edge NXT [2] - Users of Raiser's Edge NXT will benefit from improved supporter engagement through customized campaigns, with Constant Contact's AI tools facilitating rapid campaign creation, including content suggestions and scheduling [3] - The integration eliminates manual data transfers, enhancing automation, preference management, and data synchronization, thereby streamlining operations [3][6] Group 2: Product Rollout and Future Plans - The integration is being rolled out in phases, starting this month with select Raiser's Edge NXT customers, with general availability expected by early August [5] - Blackbaud plans to expand its product portfolio and accelerate product launches, focusing on cloud software solutions and advanced technologies, with investments anticipated in 2025 [7] Group 3: Market Position and Performance - Blackbaud currently holds a Zacks Rank of 3 (Hold), with its shares declining by 12% over the past year, contrasting with a 13.2% growth in the Computer – Software industry [8]

Core Viewpoint - The strategic integration between Blackbaud Raiser's Edge NXT and Constant Contact aims to enhance digital engagement for social impact organizations by combining advanced fundraising capabilities with AI-driven digital marketing tools [1][2][3]. Group 1: Integration Details - The integration will embed Constant Contact's AI-driven digital marketing platform within Blackbaud Raiser's Edge NXT, allowing users to effectively engage supporters through email, SMS, social media, and other digital marketing functions [2][5]. - This collaboration is expected to provide a holistic view of donor behavior, enabling AI-powered personalization and tailored messaging to constituents at scale [3][5]. Group 2: Benefits for Customers - Enhanced Supporter Engagement: Users can create personalized journeys for supporters using dynamic outreach campaigns tailored to individual interests, leveraging the data within Raiser's Edge NXT [7]. - Accelerated Campaign Creation: Constant Contact's platform allows for quick creation of marketing campaigns, including recommended content and communication schedules, significantly reducing the time needed to launch multi-channel campaigns [7]. - Streamlined Operations: The integration simplifies data management by eliminating manual transfers, allowing for easier automation and personalization based on supporter interactions [7]. Group 3: Rollout Information - A phased rollout of the integration will begin in July 2025 for a limited number of customers, with general availability expected in early August 2025 [6].