硅碳共治的"弹性硅基援军" 去年春节期间，企业级智能体平台公司百融云创董事长、CEO张韶峰发现自己有点忙不过来了。在千人 级别的公司里，实施扁平化管理，对高管精力是个巨大的挑战。 后来，一次访谈中，他提到了自己的应对之策："我通过百融智能体平台拖拉建起一个自己的'硅基'助 理。"它能够根据实际情况处理部分日常工作。例如，根据工作的优先程度，设定更科学的日程表并能 做出实时调整，处理统计工作中出现的数据和修改文件名等琐碎工作。这些事情只需要"发个文本或语 音给硅基助理"就可以完成，管理者能更加集中精力于核心事务。 何为硅基助理？按照中国信通院《企业级AI智能体（Agent）技术及应用白皮书》定义，它们是"能够感 知环境并利用工具采取行动以实现特定目标的代理"。简单地说，就是"AI智能体"。 百融云创是这个赛道的先行者。2025年12月18日，百融正式发布企业级AI智能体战略，提出了RaaS （Result as a Service，结果即服务）商业模式，推出了Results Cloud（结果云）平台和企业级智能体产 品体系。 "硅基助理"拯救"人力真空"。 马年春节假期来临，连休九天被网友们称为"史上最长春节黄 ...

Core Viewpoint - The article discusses the emergence of "silicon-based assistants" as a solution to the "human resource vacuum" faced by traditional industries, particularly during peak periods like the Spring Festival holiday in China. This innovation is positioned as a transformative shift in productivity paradigms, moving from rigid human resource constraints to flexible productivity guarantees through AI-driven solutions [2][3][10]. Group 1: Silicon-Based Assistants - Silicon-based assistants, defined as AI agents capable of perceiving environments and taking actions to achieve specific goals, are being utilized to alleviate workload for both executives and frontline employees. These assistants can manage tasks such as scheduling and data processing through simple text or voice commands [6][7]. - The implementation of silicon-based assistants has led to a significant increase in productivity, with a silicon-to-carbon employee ratio of 1:150, indicating that one carbon-based employee can manage approximately 150 silicon-based assistants [7]. Group 2: RaaS Model - The article highlights the transition from the Software as a Service (SaaS) model to the Results as a Service (RaaS) model, which charges based on business outcomes rather than the number of employees. This shift is seen as a challenge to the traditional SaaS model, which has become increasingly rigid and less effective in addressing the "human resource vacuum" [10][11]. - RaaS is characterized by its flexibility in pricing based on results, including performance-based metrics, which contrasts with the fixed costs associated with SaaS. This model is gaining traction as it aligns more closely with the evolving needs of businesses in the AI era [16]. Group 3: Impact on Business Operations - The introduction of silicon-based assistants and the RaaS model is reshaping business operations, allowing companies to rapidly scale their workforce in response to fluctuating demands. This capability is essential for maintaining operational efficiency and addressing sudden increases in workload [13]. - The article notes that companies like McKinsey have significantly increased their use of AI agents, with a reported rise from thousands to 25,000 AI agents in just 18 months, indicating a broader industry trend towards integrating AI into workforce management [11]. Group 4: Performance Metrics - The performance of silicon-based assistants is evidenced by substantial improvements in key business metrics, such as a 217% increase in consultation conversion rates and a reduction in recruitment cycles from 28 days to just 2 days. These metrics demonstrate the effectiveness of AI in enhancing operational efficiency [14]. - The article emphasizes that the RaaS model not only benefits the platform provider but also leads to tangible growth for clients, with reported revenue growth of 22% for the company in the first half of 2025 [16]. Group 5: Future of AI in Business - The year 2025 is anticipated to be a pivotal moment for AI agents, with ongoing efforts to establish evaluation standards for their application in enterprises. This shift is expected to redefine industry norms and practices surrounding AI integration [17]. - The article concludes that the advancements in AI technology and the adoption of the RaaS model represent a revolutionary change in productivity paradigms, liberating carbon-based employees from repetitive tasks and allowing them to focus on more creative endeavors [18].