Salesforce Data Cloud

Search documents
Salesforce to Acquire Informatica to Enhance Agentic AI Features
PYMNTS.com· 2025-05-27 14:32
Core Viewpoint - Salesforce plans to acquire Informatica for $8 billion to enhance its customer relationship management platform with Informatica's cloud data management capabilities [1][2] Group 1: Acquisition Details - The acquisition has been approved by both companies' boards and is expected to close early in Salesforce's fiscal year 2027, pending customary closing conditions [1] - This deal marks Salesforce's largest acquisition since the $28 billion purchase of Slack in 2021 [5] Group 2: Strategic Benefits - Combining Informatica's cloud-native capabilities with Salesforce's platform will provide a comprehensive solution to the challenges of AI at scale [2] - The integration of Informatica's data catalog, integration, governance, quality, privacy, and metadata management services will enhance the quality of Salesforce's autonomous agents [3] - The merger will ensure auditability, compliance, and provide standardized, accurate, consistent, and secure data for AI agents [4] Group 3: Market Demand and Future Outlook - There is increasing demand for Salesforce's data cloud services as enterprises recognize the need to better organize their data to leverage generative and agentic AI [6] - Salesforce aims to make enterprise data ready for the agentic era, focusing on delivering world-class agentic experiences [6]
Salesforce to Acquire Convergence to Accelerate Development of AI Agents
PYMNTS.com· 2025-05-16 18:27
Group 1 - Salesforce plans to acquire Convergence.ai to enhance its AI agent platform, Agentforce, with the acquisition expected to close in Q2 of fiscal year 2026 [1] - Convergence's technology allows AI agents to navigate dynamic interfaces and adapt in real time, which is crucial for managing web-based workflows and multi-step processes [2] - The talent from Convergence is anticipated to contribute to deep research, task automation, and industry-specific solutions, furthering Salesforce's AI roadmap [3] Group 2 - Convergence aims to transform automation from a mere tool into a fundamental way of working, enhancing innovation and efficiency [4] - Salesforce's Data Cloud generated $900 million in revenue for the fiscal year ending January 31, marking a 120% year-over-year increase [5] - Salesforce utilizes AI agents to assist customers with inquiries, achieving a resolution rate of 97% for cases [5]