RT Brody Ford (@BrodyFord_)scoop: AI is beginning to wipe out customer service jobs. Microsoft, CBA, Uber, and more are cutting workers in favor of chatbots. https://t.co/zfRT8NVXcB ...

Industry Trends and Legal Risks - Artificial intelligence chatbot companies face an increasing number of lawsuits regarding fatal violence and crime cases involving artificial intelligence users [1] - Industry litigation argues that current chatbot safety protections and safeguards implemented by companies are insufficient [1]