Financial Data and Key Metrics Changes - The underlying profit increased by 27% year-on-year to HKD 8.62 billion, driven by the sale of non-core assets in Miami and Hong Kong [3][16] - Recurring underlying profit declined by 3% to HKD 6.26 billion due to loss of rental income from disposed assets and lower office rental income in Hong Kong [16][18] - The full-year dividend increased by 5% to HKD 1.15 per share, marking the ninth consecutive year of mid-single-digit dividend growth [4][18] Business Line Data and Key Metrics Changes - The office portfolio in Hong Kong experienced a 5% decline in attributable gross rental income, with overall occupancy at 91% [9][10] - Retail sales growth in Hong Kong was positive, with occupancy rates maintained at 100% across major malls [10][11] - The Chinese mainland retail portfolio contributed 43% of attributable gross rental income, with retail rental income increasing by 2% [10][12] Market Data and Key Metrics Changes - The Chinese mainland retail sales were up 7% year-on-year, with significant growth in foot traffic and sales [11][12] - The office market in the Chinese mainland remained stable despite oversupply, with a focus on integrated mixed-use developments [12][28] - The overall occupancy in the office portfolio in Hong Kong improved, particularly at Pacific Place, which reached 96% [9][10] Company Strategy and Development Direction - The company is committed to a HKD 100 billion investment plan, with 67% already committed to various projects [7][8] - Focus on capital recycling strategy, successfully divesting non-core assets to fund growth and maintain a strong balance sheet [5][7] - Emphasis on retail-led mixed-use projects in Tier One and emerging Tier One cities in the Chinese mainland [8][12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of the business despite current geopolitical tensions, with a positive outlook for retail performance in both Hong Kong and the Chinese mainland [27][28] - The office sector is expected to remain subdued in the Chinese mainland, but the company anticipates benefits from the flight to quality trend [28][29] - Healthy demand for prime residential developments in Hong Kong and Southeast Asia is expected to continue [28][29] Other Important Information - The company achieved a 52% reduction in Scope 1 and Scope 2 emissions, surpassing sustainability targets [22] - The company maintains a strong liquidity position with available committed facilities totaling HKD 62.6 billion [20][21] - The company received multiple sustainability awards, including ranking number one in the Hang Seng Corporate Sustainability Index for eight consecutive years [22][25] Q&A Session Summary Question: Expectations for retail momentum in China for 2026 - Management expects positive momentum to carry into 2026, with double-digit improvements in retail sales and strong footfall in centers [36][38] Question: CFO succession and continuity in capital allocation - Management confirmed continuity in strategy and capital allocation priorities, with a focus on mid-single-digit dividend growth [40][41] Question: Plans for issuing C REIT and pre-leasing data - Management is monitoring the C REIT market and is open to opportunities that enhance capital efficiency [47] - Pre-leasing is progressing well, with collaborative efforts in designing new malls with brand partners [48][49] Question: Impact of Middle East conflicts and AI on office demand - Management noted a pickup in inquiries and leasing activity but anticipates some hesitation in decision-making due to geopolitical tensions [58][59] - The company is considering the long-term impact of AI on office demand and is focused on providing high-quality office products [62]

Financial Data and Key Metrics Changes - Total revenues reached a record high of $192.8 million, up 15% from the previous year [7] - Record net income increased by 22% year-over-year [7] - Adjusted EBITDA rose 18% to a record $88.7 million, with an adjusted EBITDA margin of 46% [35] - Cash flow from operations was a record $76 million, up 25% from the previous year [8] Business Line Data and Key Metrics Changes - Services revenue increased by 15% to $180.1 million, representing 93% of total revenue [31] - Professional services and other revenue, including hardware, rose 18% to $12.6 million [32] - Organic growth in services revenue was approximately 8% for the quarter, the strongest seen all year [32] Market Data and Key Metrics Changes - The company noted strength in global trade data and real-time visibility in shipment tracking, leveraging AI tools [9] - Strong e-commerce imports in the U.S. contributed positively to performance [10] Company Strategy and Development Direction - The company is focused on leveraging AI to enhance its service offerings and operational efficiency [22][24] - A tuck-in acquisition of U.K.-based OrderMine was completed to bolster e-commerce capabilities [10] - The company aims to maintain its competitive edge through its Global Logistics Network, which processes billions of transactions annually [15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate geopolitical and economic uncertainties, emphasizing the value of their services in a volatile tariff environment [42][43] - The ongoing military conflict in the Middle East is impacting global trade, but the company remains optimistic about its resilience and adaptability [46][47] Other Important Information - The company ended the year with $356 million in cash and was debt-free, with an undrawn $350 million line of credit [8][38] - The company has a normal course issuer bid allowing for the purchase of up to 8.6 million shares [9] Q&A Session Summary Question: Insights on AI use cases and customer deployment - Management highlighted the ability to use AI to proactively address shipment issues, potentially saving customers significant time and costs [51][55] Question: Implications of global trade complexities - Management noted that while complexities can disrupt supply chains, they often lead to increased bookings and utilization of the company's services [57][59] Question: Capital allocation strategy - The company is positioned to capitalize on potential acquisition opportunities, especially in a market where valuations may be lower [64][66]

Financial Data and Key Metrics Changes - The company reported record quarterly revenues of $192.8 million, up 15% from $167.5 million in Q4 of the previous year [31] - Record net income increased by 22% from the previous year [7] - Adjusted EBITDA reached a record $88.7 million, representing an 18.3% increase from $75.0 million in Q4 last year [35] - For the fiscal year, total revenues were $729 million, up 12% from $651 million [33] - Cash flow from operations was a record $266.2 million, up 21% from $219.3 million last year [36] Business Line Data and Key Metrics Changes - Services revenue for Q4 was $180.1 million, up 15% from $156.5 million last year, representing 93% of total revenue [31] - Organic growth in services revenue was approximately 8% for Q4, the strongest growth seen all year [32] - Professional services and other revenue, including hardware, increased by 18% to $12.6 million [32] Market Data and Key Metrics Changes - The company noted strength in global trade data and real-time visibility in shipment tracking, leveraging AI tools [9] - E-commerce imports in the U.S. were strong, benefiting the company due to its leading solutions for high-volume rapid customer clearances [10] Company Strategy and Development Direction - The company is focused on leveraging AI technologies to enhance its service offerings and operational efficiency [22][29] - A tuck-in acquisition of U.K.-based OrderMine was completed to enhance e-commerce capabilities [10] - The company aims to maintain its competitive edge by providing a comprehensive service that includes security, compliance, and operational support [13][21] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the business's performance and the opportunities presented by AI technologies [30] - The ongoing geopolitical and economic uncertainties, including tariffs and military conflicts, were acknowledged as challenges impacting global trade [42][46] - The company is preparing for potential fluctuations in the operating environment and is focused on maintaining strong cash flow and capitalizing on acquisition opportunities [39][66] Other Important Information - The company ended the year with $356 million in cash and was debt-free, with an undrawn $350 million line of credit [8] - The management team is transitioning, with Ed Gardner set to take over as CFO [30] Q&A Session Summary Question: Insights on AI use cases and customer deployment - Management highlighted the ability to use AI to proactively address shipment issues, potentially saving customers significant time and costs [51][54] Question: Impact of global trade complexity on business - Management noted that disruptions often lead to increased bookings and usage of their services as customers navigate complexities [57][60] Question: Capital allocation strategy - The company is well-positioned to pursue acquisitions, especially as market conditions may allow for lower purchase prices [64][66] - Management emphasized the importance of maintaining a strong cash position to capitalize on opportunities [66][68] Question: Professional services and GroundCloud business outlook - Management expressed optimism about the GroundCloud business as companies increasingly outsource drivers, presenting growth opportunities [71]

Financial Data and Key Metrics Changes - Total revenues reached a record high of $192.8 million, up 15% from $167.5 million a year ago [6][30] - Record net income increased by 22% from the previous year [6][34] - Adjusted EBITDA was at a record $88.7 million, up 18.3% from $75.0 million in the same quarter last year, with an adjusted EBITDA margin of 46% [6][33] - For the fiscal year, revenues were $729 million, up 12% from $651 million, with service revenues at $677.2 million, representing 93% of total revenue [7][31] Business Line Data and Key Metrics Changes - Services revenue increased by 15% to $180.1 million, representing 93% of total revenue for Q4 [30] - Professional services and other revenue, including hardware, rose to $12.6 million, up 18% from $10.7 million in Q4 last year [30] Market Data and Key Metrics Changes - The company noted strong e-commerce imports in the U.S., benefiting from its leading solutions for high-volume rapid customer clearances [8][9] - The ongoing geopolitical and tariff uncertainties are impacting customer decision-making and trade exposure [41][42] Company Strategy and Development Direction - The company is focusing on leveraging AI technologies to enhance its service offerings and operational efficiency [10][19] - A tuck-in acquisition of U.K.-based OrderMine was completed to enhance e-commerce capabilities [9] - The company aims to maintain its competitive edge through its Global Logistics Network, which is critical for processing billions of transactions annually [13][14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate geopolitical uncertainties and tariff complexities, emphasizing the importance of their global trade management solutions [41][42] - The company anticipates continued strong operating cash flow conversion and is well-capitalized for future investments [38][37] Other Important Information - The company ended the year with $356 million in cash and was debt-free, with an undrawn $350 million line of credit [7][37] - The management team is transitioning, with Ed Gardner set to become the new CFO [28][29] Q&A Session Summary Question: Insights on AI use cases and customer deployment - The company highlighted the ability of AI to proactively address shipment issues, potentially saving customers significant time and costs [52][56] Question: Impact of global trade complexity on business - Management noted that disruptions often lead to increased bookings as customers seek solutions through their network, which could benefit the company [58][61] Question: Capital allocation strategy - The company is positioned to capitalize on potential acquisition opportunities, especially in a market where valuations may be lower [66][70]

Financial Data and Key Metrics Changes - Fourth quarter revenue was $46.4 million, a decrease of 6.9% compared to the same quarter in 2024 [12] - Procedure revenue declined 13% to $31.8 million, while dietary supplement revenue grew 16% to $11.7 million [12][13] - Gross profit margin was 68.0%, down from 71.8%, primarily due to a $1.3 million charge related to a voluntary recall [14] - Net income for the fourth quarter was $2.6 million, with diluted earnings per share of $0.06, compared to $3.5 million and $0.10 in the previous year [15] - Adjusted EBITDA decreased to $11.7 million with an adjusted EBITDA margin of 25.2%, down from $15.1 million and 30.3% [16] Business Line Data and Key Metrics Changes - Procedure revenue was primarily impacted by a lower number of net new clinic additions and lower procedure volume [12] - Dietary supplement revenue growth was driven by the continued expansion of the e-commerce channel [13] - The company anticipates dietary supplement revenue to grow at a mid to high-single-digit rate in 2026 [14] Market Data and Key Metrics Changes - The company ended 2025 with over 90 salespeople, up from approximately 60 at the time of the sales reorganization [8] - The number of new Biote certified practitioners is a leading indicator of future procedure growth, with training sessions at full capacity [8] Company Strategy and Development Direction - The company aims to prioritize and accelerate new clinic growth, maximize value from existing top-tier clinics, and strengthen accountability and discipline throughout the organization [6][9] - In 2026, the company plans to expand its sales personnel from over 90 to approximately 120 and invest in technology to enhance the practitioner journey [10][11] - The company is focused on operational excellence and improving internal processes to drive sustainable growth in the hormone replacement and therapeutic wellness market [9] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism about re-accelerating procedure revenue growth and scaling the business with greater efficiency [9] - The company anticipates a decrease in procedure revenue in the first half of 2026, with a return to growth expected in the second half [17] - Planned investments in sales and technology capabilities are expected to impact adjusted EBITDA in 2026 but are seen as essential for long-term growth [11][17] Other Important Information - The company is working closely with the FDA regarding a voluntary recall and has received positive feedback on its communication and handling of the situation [22] - The company is monitoring the impacts of the recall on its operations and customer relationships [30][50] Q&A Session Summary Question: Impact of FDA's removal of black box warnings for certain HRTs - Management views the removal as a positive tailwind, recognizing hormone optimization as a beneficial option for patients [21] Question: Details on procedure revenue growth and competitive environment - The decline in procedure revenue is attributed to higher attrition rates and lower volumes, with expectations for growth in the second half of 2026 [25][32] Question: EBITDA guidance and investment impacts - The anticipated decline in EBITDA is primarily due to investments in sales personnel and technology, aimed at driving future growth [34][39] Question: Areas of focus for technology platform improvements - The company is enhancing the practitioner experience through system improvements, both internally and with external support [44][47] Question: Timeline for ramping up Asteria production post-recall - The company aims to return to previous production levels as soon as possible, with ongoing monitoring of inventory levels [53][58]

Financial Data and Key Metrics Changes - Fourth quarter ARR reached $1.853 billion, up 11% year-over-year, driven by $70 million of net new ARR and revenue of $481 million, up 14% year-over-year [7][31] - Full year GAAP profitability achieved for the first time in company history, with fourth quarter non-GAAP operating income of $150 million, representing a 31% margin [8][35] - Full year total revenue was $1.611 billion, an increase of 13% year-over-year [31] Business Line Data and Key Metrics Changes - AI product ARR, which includes Agentic, IDP, and Maestro, reached nearly $200 million in the fourth quarter, with strong growth fueled by Agentic [16] - The number of customers above $100,000 in ARR who have bought AI products grew 25% year-over-year, spending nearly 3x as much as those who have not [16][32] - Customers with over $1 million in ARR saw 90% using AI products, indicating strong integration of AI into the customer base [32] Market Data and Key Metrics Changes - Over $1.2 billion in cloud ARR, which includes both hybrid and SaaS, up over 20% year-over-year [31] - Dollar-based gross retention was 97%, and dollar-based net retention rate remained at 107% [34] - Remaining performance obligations increased to $1.475 billion, up 19% [34] Company Strategy and Development Direction - The company is focused on accelerating growth across its customer base, expanding penetration inside its install base, and scaling AI adoption on top of deterministic automation [28] - The strategy includes deepening vertical solutions in regulated and mission-critical industries, particularly healthcare and financial services [21][74] - The company plans to leverage coding agents across the entire automation lifecycle to enhance efficiency and reduce the time required to build automations [24][25] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the growing demand for automation and AI, noting that AI initiatives are driving renewed interest in automation [84] - The company is bullish about its position in the public sector and sees strong traction in financial services and healthcare [68][70] - Management expects to cross $2 billion in ARR in fiscal year 2027, reflecting the durability of the business model [26] Other Important Information - The company repurchased approximately $337 million worth of shares in the fiscal year, completing a $1 billion stock repurchase program [36] - The board has authorized an additional $500 million in repurchase capacity, reflecting confidence in cash flows [37] Q&A Session Summary Question: Net new ARR expansion potential and FX contribution - Management indicated that there is no significant FX contribution affecting net new ARR expansion, with minimal impact from currency fluctuations [46][48] Question: AI traction and ARR composition - Management noted strong momentum in AI products, with IDP contributing significantly, but specific ratios between components were not disclosed [52][53] Question: Federal business outlook - Management expressed bullishness about the federal sector, noting strong connections and opportunities within certain agencies [60][68] Question: Budget trends in automation and AI - Management highlighted a strong position in the market, emphasizing the importance of process orchestration technologies and the integration of AI into workflows [63][64] Question: Impact of SaaS shift on growth - Management clarified that the SaaS shift is expected to create a 1% headwind to total revenue growth, but the overall adoption of agentic solutions is scaling well [80]

Financial Data and Key Metrics Changes - Fourth quarter ARR reached $1.853 billion, up 11% year-over-year, driven by $70 million of net new ARR and revenue of $481 million, up 14% year-over-year [7][28] - Full year GAAP profitability achieved for the first time in the company's history, with GAAP operating income of $57 million and fourth quarter GAAP net income of $104 million [32][33] - Non-GAAP operating income for the fourth quarter was $150 million, representing a 31% margin, and full year non-GAAP operating income was $370 million, a 23% margin [8][32] Business Line Data and Key Metrics Changes - AI product ARR, which includes Agentic, IDP, and Maestro, reached nearly $200 million this quarter, with strong growth fueled by Agentic [15] - The number of customers above $100K in ARR who have bought AI products grew 25% year-over-year, and they spend nearly three times as much as those who have not [15] - Customers with more than $1 million in ARR showed a 90% usage rate of AI products, indicating strong integration of AI into the customer base [29] Market Data and Key Metrics Changes - Over $1.2 billion in cloud ARR, which includes both hybrid and SaaS, up over 20% year-over-year [29] - Dollar-based gross retention was 97%, and dollar-based net retention rate remained at 107% [31] - Remaining performance obligations increased to $1.475 billion, up 19% [31] Company Strategy and Development Direction - The company is focused on accelerating growth across its customer base, expanding penetration inside its install base, and scaling AI adoption on top of deterministic automation [25] - A unified platform combining deterministic automation, agentic automation, and enterprise-grade orchestration is emphasized as a competitive advantage [9][10] - The company plans to leverage coding agents to accelerate automation development, aiming to reduce the time required to build production-grade automations [22][90] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the growing demand for automation and AI, noting that AI initiatives are driving renewed interest in automation [82] - The company anticipates crossing $2 billion in ARR in fiscal year 2027, reflecting confidence in its growth trajectory [23] - Management characterized the operating environment as variable, with pockets of strength in sectors like financial services and healthcare, while also acknowledging some uncertainties [67] Other Important Information - The company repurchased approximately $337 million worth of shares in the fiscal year, completing a $1 billion stock repurchase program [33][34] - The company expects to be meaningfully GAAP profitable in fiscal 2027 and is committed to expanding GAAP profitability over time [27][34] Q&A Session Summary Question: Net new ARR expansion potential and FX contribution assumptions - Management indicated that there is no significant FX contribution impacting net new ARR expansion, with a minimal impact from currency fluctuations [44][46] Question: AI product composition and momentum - Management noted strong momentum in AI products but did not provide specific ratios between different components, emphasizing their complementary nature [51][52] Question: Federal business outlook - Management expressed bullishness about the federal sector, noting strong traction and increased appetite for long-term projects, particularly in the Department of Defense [58][59] Question: Budget trends in automation and AI - Management highlighted a strong position in the market due to their process orchestration technologies and the integration of deterministic and agentic automation [62][64] Question: Impact of SaaS shift on growth - Management clarified that the SaaS shift is expected to create a 1% headwind to total revenue growth, but they do not anticipate any delayed impacts from agentic solutions [78]

Financial Data and Key Metrics Changes - In 2025, net sales totaled $1 billion, with a gross margin expansion of 380 basis points to 55.9% and a reduction in SG&A by over $100 million, resulting in a positive adjusted operating income of $11 million, an improvement of $48 million year-over-year [5][25][30] - Q4 net sales were $274 million, reflecting a decline of 20%, impacted by store closures [25] - Full year gross margin for 2025 was 55.9%, representing 380 basis points of expansion versus 2024, despite challenges from minimum royalty guarantee shortfalls [26] Business Line Data and Key Metrics Changes - The wholesale traditional watch business grew by 2% globally for the full year in 2025, driven by core brands like Michael Kors, Emporio Armani Exchange, and Diesel [7] - The company successfully established a full price selling model, improving profitability in both wholesale and direct-to-consumer channels [6] Market Data and Key Metrics Changes - The company is focusing on priority markets, particularly the U.S. and India, where it has seen strong growth and momentum [19] - India is highlighted as a significant strategic market, being the fastest growing large economy, with strong category leadership and growth across all channels [19] Company Strategy and Development Direction - The company is evolving its strategic pillars to focus on returning to profitable growth, optimizing the operating model, and building shareholder value [9][22] - Plans for 2026 include fueling innovation through design and technology, reviving key product lines, and enhancing consumer engagement through culturally relevant collaborations [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the turnaround strategy, noting that the company is well-positioned to leverage its foundational assets and is experiencing strong momentum across markets [8][9] - The company anticipates a return to top-line growth in the fourth quarter of 2026, supported by a robust pipeline of innovation and improved consumer engagement [23][35] Other Important Information - The company ended 2025 with $96 million in cash and cash equivalents and a significant reduction in inventory levels, down 15% from the previous year [31] - Management acknowledged the current geopolitical climate and its potential impact on operations, particularly in the Middle East [24] Q&A Session Summary Question: What were the drivers of gross margin in the quarter, and what gives you confidence the improvements are sustainable? - Management highlighted the shift to a full price selling model and improved relationships with partners as key drivers of gross margin improvements, with confidence in sustainability due to renegotiated minimum guarantees for 2026 [38][40] Question: What gives you confidence you'll be able to achieve a return to growth in the fourth quarter of 2026? - Management emphasized the transformation over the last 18 months, strong consumer relationships, and a robust product pipeline as factors supporting confidence in achieving growth [41][42] Question: What more can you do to improve the cost structure? - Management indicated ongoing evaluations for continuous improvement, focusing on operational efficiencies and leveraging technology for better performance [43][45] Question: Can you elaborate on deepening consumer engagement? - Management noted that while marketing spend may decrease, the focus will be on optimizing existing marketing efforts and enhancing product storytelling to drive engagement [50][54] Question: How do you view the sequencing of your strategic pillars? - Management clarified that the pillars are interdependent, with a flywheel effect expected as improvements in one area support growth in others [55][57] Question: How has the conversation with wholesale partners evolved? - Management reported positive feedback from wholesale partners, noting improved relationships and increased interest in product offerings due to the company's consistent performance [61][62]

Financial Data and Key Metrics Changes - Revenue for Q4 2025 increased by 22% year-over-year to $110.1 million, exceeding the high end of guidance by 5% [36] - Contribution ex-TAC for Q4 totaled $64.6 million, up 19% year-over-year, also above guidance [36] - For the full year 2025, revenue totaled $344.2 million, increasing 19% year-over-year, while adjusted EBITDA increased by 29% to $57.4 million [35][36] - Adjusted EBITDA margin expanded nearly 250 basis points year-over-year to reach 28% [36] Business Line Data and Key Metrics Changes - CTV spend on the platform reached a record high, accounting for 46% of total advertiser spend in Q4 [38] - Contribution ex-TAC from CTV increased by more than 40%, significantly outpacing broader industry growth [12] - Revenue attached to IRIS_ID utilization increased by 90% sequentially in Q4 [15] Market Data and Key Metrics Changes - Customer-directed purchasing across emerging digital channels represented approximately 54% of total platform spend for the year, up from 51% in 2024 [39] - Total advertising dollars in the U.S. are expected to reach nearly $450 billion in 2026, with 70% allocated to performance budgets [24] Company Strategy and Development Direction - The company aims to capitalize on the migration of advertising dollars from linear television to CTV, positioning itself as a leader in this space [11] - The launch of Outcomes, an AI decisioning solution, is designed to compete for performance budgets against larger platforms [21] - The company is expanding its enterprise sales team to secure new flagship accounts and drive organic growth [33] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in a healthy ad environment and anticipated significant ramp-up in ad spend from new customers like Molson Coors and WHOOP [9][43] - The company expects contribution ex-TAC growth to continue outpacing the broader U.S. programmatic market, projected to grow approximately 13% [44] - Management highlighted the importance of proprietary data and AI capabilities in driving competitive advantage and sustainable growth [66] Other Important Information - The company ended Q4 with $191.2 million in cash and cash equivalents and no debt, indicating a strong financial position [42] - The share repurchase program has returned $59.6 million to shareholders since its launch [42] Q&A Session Summary Question: What drives the upward swing in growth expectations for 2026? - Management noted limited contribution from new customers in Q1, with expectations for significant ramp-up in Q2 as they begin to spend more [47] Question: How is the late-stage deal pipeline progressing? - The company has invested in building out its enterprise sales team, which is expected to replenish the sales pipeline and improve win rates against larger competitors [52] Question: Can a smaller company sustain growth against larger competitors? - Management believes proprietary data and performance capabilities provide a sustainable competitive advantage, allowing the company to outperform larger platforms [66] Question: What is the future outlook for IRIS_ID adoption? - Management expects continued growth in IRIS_ID utilization, projecting reasonable penetration to reach 70% this year [62]

Financial Data and Key Metrics Changes - The ending ARR for Q4 was $13.7 million, down from $20 million in Q4 last year, primarily due to the loss of two large customer contracts [26] - Total revenue for Q4 was $8.9 million, an increase of $200,000 or 3% from $8.7 million in Q4 last year [29] - Subscription revenue accounted for 60% of total revenue for the quarter, increasing 6% from $5 million to $5.3 million [29] - Non-GAAP net income per diluted share for the quarter was $0.05 compared to a non-GAAP net loss of $0.22 in Q4 last year [33] Business Line Data and Key Metrics Changes - ARR from the anti-counterfeiting solution continues to grow, driven by customer upsells and new customer wins [16] - The company secured an upsell with an existing customer to expand their use of the anti-counterfeiting solution to authenticate tax stamps [17] - The Secure Gift Card solution achieved its first commercial order representing over $500,000 in ARR [12] Market Data and Key Metrics Changes - The U.S. serviceable addressable market for the Secure Gift Card solution is estimated at 3 billion to 5 billion cards annually, with a global SAM of 7.5 billion to 17 billion cards [9] - The company expects significant adoption of the Secure Gift Card solution by holiday 2026, with initial rollouts planned with major retailers [10][12] Company Strategy and Development Direction - The company is focused on building a trust layer for the modern world, addressing the increasing need for trust and authenticity in the wake of AI advancements [7][38] - The strategic focus areas include retail loss prevention, product authentication, and digital trust and integrity, with a commitment to selectively engage in other opportunities that represent low distraction revenue [6][39] - The company aims to capitalize on the convergence of key trends driving demand for its solutions, positioning itself to benefit from the advancements in AI [39] Management's Comments on Operating Environment and Future Outlook - Management highlighted the creation of a trust vacuum due to the acceleration of AI models, emphasizing the importance of trust as a currency [7][38] - The company expects to generate significant ARR growth in 2026, with the Secure Gift Card solution being the largest driver [26][41] - Management expressed confidence in the company's ability to address large problems outside current focus areas when market conditions are favorable [40] Other Important Information - The company ended the year with just under $13 million in cash and investments and no debt [6] - Positive free cash flow of $700,000 was generated in Q4, an improvement of $5.1 million compared to negative free cash flow of $4.4 million in Q4 last year [34] Q&A Session Summary Question: Technical difficulties during the call - The company experienced technical issues with the conference call service, preventing a Q&A session from occurring [42][43]