Youth Entrepreneurship and Incubation - The Guangdong-Hong Kong-Macao Youth Entrepreneurship Incubator has conducted a total of 318 exchange activities over the past five years, attracting more than 44 million participants both on-site and online[14]. - The incubator has established cooperation with 36 international and Hong Kong-Macao platforms, enhancing the industry-university-research funding system[13]. - The Hong Kong-Guangdong-Macao Youth Entrepreneurship Incubator has secured a combined incubator space exceeding 200,000 square feet, facilitating various services for hundreds of incubated enterprises[54]. - The Group has engaged in deep collaboration with the Guangzhou incubator, providing capital investment and various support services to incubated enterprises[54]. E-Commerce and Digital Transformation - HongKong Mall was awarded the "Outstanding ECommerce Platform of the Year of 2022" and served as the designated online sales livestreaming platform for the "International Beauty, Education, Wellness Expo 2022"[17]. - The digital transformation initiatives have led to the development of a global cross-border eCommerce platform, HongKong Mall[48]. - The Group's global expansion strategy is now focused on digitalization, with eCommerce performance becoming a crucial component of its strategic transformation[53]. - The Group aims to enhance operational efficiency and reduce costs through digital transformation and paperless transactions[147]. - HKMALL has expanded its functionality to provide a one-stop service for SMEs, allowing them to quickly digitize their traditional businesses[146]. - The Group's strategic focus is on leveraging technology to accelerate consumption and create an innovative business ecosystem[144]. Business Performance and Financials - The Group's overall turnover decreased by approximately 41.4% in the first half of 2023, while gross margins improved to 32.7% compared to 20.3% in 2022[153]. - The Group achieved a profit of approximately HK$48.7 million in the first half of 2023, down from approximately HK$252.5 million in 2022[153]. - As of June 30, 2023, the Group's cash and bank deposits amounted to approximately HK$18.4 million, an increase from approximately HK$17.9 million as of December 31, 2022[159]. - Net current liabilities decreased from approximately HK$169.7 million as of December 31, 2022, to approximately HK$116.2 million as of June 30, 2023[159]. - The Group's net debt ratio improved to approximately 0.66 as of June 30, 2023, down from approximately 0.89 as of December 31, 2022[165]. Awards and Recognition - Bonjour Technology received the "Best Retail Innovation Prize" from the Hong Kong Retail Technology Industry Association[10]. - The company has received the "2022 Quality Tourism Service Award (Bronze)" and "Outstanding Quality Business Award" from the Hong Kong Tourism Board[42]. - The Group was awarded "The ESG Rising Star Gold Award" and "Outstanding ESG Company Silver Award" in Environmental, Social Responsibility, and Corporate Governance[72]. - The Group's digital transformation efforts were recognized with the "Outstanding Listed Companies Award 2021" from the Hong Kong Institute of Financial Analysts and Professional Commentators[95]. Strategic Partnerships and Collaborations - HongKong Mall signed a cooperation agreement with the Harbin Women Entrepreneurs Association to promote collaboration among enterprises[18]. - A strategic cooperation agreement was signed with Huawei International to develop innovative applications of new retail technology services[71]. - The Group signed a cooperation memorandum with China Resources Capital Management and Loving Home Foundation to establish a strategic partnership focused on social responsibility in Hong Kong[120]. - Bonjour Technology signed a strategic cooperation agreement with China Resources Capital Investment Management to promote the upgrading of Hong Kong's traditional industries[94]. Community Engagement and Corporate Social Responsibility - The Group has supplied over 20 million face masks at affordable prices since the outbreak of the pandemic, gaining media coverage from over 17 outlets and being recognized as one of the listed companies fulfilling CSR in Hong Kong[66]. - The Group donated 100 sets of smart building blocks to the Tsuen Wan and Kwai Tsing District Principals Association[104]. - The Group sponsored cash coupons worth HKD500,000 for the "Yau Tsim Mong Shopping Festival" to support small vendors in transforming to smart retail[73]. Product and Service Offerings - HongKong Mall has over 200,000 SKUs available, including skincare products, cosmetics, electronic products, food, and health supplements[24]. - The platform has exceeded 1 million members, with an average purchase amount of approximately HK$300 to HK$400 per consumer[24]. - The Group provides over 100,000 stock-keeping units and distributes more than 100 well-known brands, including exclusive distribution of brands like Suisse Reborn and Dr. Bauer[129]. - Bonjour Technology aims to promote digital transformation and industrial innovation, helping enterprises reduce costs and improve efficiency through various digital solutions[109]. Innovation and Technology Development - Bonjour Technology has developed a comprehensive catering management system that integrates various operational systems, including online procurement and reservation systems, to support the catering industry[5]. - The "AIO System" has been developed to empower traditional businesses with digital intelligence, marking a shift from being solely a beauty retail company[53]. - The Group's proactive and innovative approach has led to recognition as a model in the retail technology sector in Hong Kong, winning the "Best Retail Innovation – Technology Application Prize"[72]. - Bonjour Technology won the "Outstanding All-round Smart Retail Application Solutions" award at the "Smart Living Partnership Awards 2021" for its innovations in digital new retail applications[96]. Market Trends and Future Outlook - The pandemic-related border closures prompted the Group to innovate and explore new sustainable tracks for future growth[52]. - The focus on "technology + consumption" is seen as a new race track for the future of traditional service industries in Hong Kong[52]. - The Group is actively seeking sustainable and environmentally friendly products to meet changing consumer demands[143]. - The Group is committed to providing SMEs with high-quality eCommerce services and intelligent retail solutions to facilitate their digital transformation[126].

香港交易及結算所有限公司以及香港聯合交易所有限公司對本公佈之內容概不負 責，對其準確性或完整性亦不發表任何聲明，且表明不會就因本公佈全部或任何部 分內容而產生或因倚賴該等內容而引致之任何損失承擔任何責任。 Bonjour Holdings Limited 卓悦控股有限公司 （於開曼群島註冊成立之有限公司） 653 （股份代號： ） 截至二零二三年六月三十日止六個月之中期業績公佈 卓悅控股有限公司（「本公司」）董事（「董事」）會（「董事會」）謹此公佈本公司及其 附屬公司（統稱「卓悅」或「本集團」）截至二零二三年六月三十日止六個月（「期內」或 「回顧期內」）之未經審核綜合中期業績（「中期業績」），連同二零二二年同期之比較 數字。此等中期業績未經審核，惟已經由本公司審核委員會（「審核委員會」）審閱。 ...

Digital Transformation and Technology - The group has shifted its development focus to "Technology + Consumption" since September 2020, emphasizing innovation and digital transformation[1] - The group has begun providing digital transformation services to traditional enterprises, including systems for the restaurant industry and educational institutions[6] - The group aims to continue driving digital applications and technology development, focusing on upgrading consumer-facing operations[13] - The company is focusing on digital transformation in retail, shifting from traditional models to an O2O (online-to-offline) consumption model[165] - The company has established a partnership to provide comprehensive technical support for local community stores, promoting digital transformation in Hong Kong's social welfare sector[163] - The company is leveraging big data and smart technology to transform all stores into O2O new retail stores, enhancing customer shopping experiences[165] - The company is transitioning from a traditional beauty retailer to a global e-commerce entity, focusing on "technology + consumption" since 2020[187] E-commerce and Market Expansion - The "Hong Kong Cat" e-commerce platform has expanded its services from B2C to S-BB-C, reaching 34 countries and regions globally[5] - The group has partnered with over 80 marketplaces, expanding its e-commerce service reach to most countries and regions with e-commerce capabilities[17] - The company plans to diversify its product offerings in the "Beauty, Health & lifestyle" sector, including technology products, to meet changing consumer needs[189] - The company aims to nurture sole agency brands and private labels to diversify its revenue portfolio for risk management and profitability enhancement[189] Financial Performance and Investments - The net cash inflow from investment activities for the year was approximately HK$460 million, significantly up from HK$144.5 million in the previous year[18] - The group has committed to investing up to HK$550 million in a fund for property acquisition, reflecting its strategic growth initiatives[23] - The Group's investment objective is to enhance corporate value and achieve earnings through investments in both listed and unlisted assets with growth potential[30] - The Board will consider investment and capital asset plans that can improve the Company's profitability and liquidity[34] Corporate Governance and Board Structure - The Board is responsible for directing and supervising the Company's affairs, aiming to maximize long-term shareholders' value while balancing broader stakeholders' interests[88] - The Company has established a code of conduct and compliance manual applicable to employees and Directors, which is regularly reviewed and monitored[72] - The Audit Committee is tasked with reviewing the Company's compliance with legal and regulatory requirements, ensuring accountability and transparency[72] - The roles of Chairman and Chief Executive Officer are held by different individuals, ensuring a balance of power within the Company[102] - The Company has a succession plan in place to address potential vacancies on the Board due to resignations or other circumstances[99] - The company has adopted a board diversity policy, recognizing the benefits of a diverse board to enhance performance quality[153] Employee and Workforce Management - The company employed approximately 194 full-time and part-time employees as of December 31, 2022, down from about 270 in 2021[65] - Employee costs, including director remuneration, significantly decreased to approximately HKD 68.1 million in 2022 from HKD 96.8 million in 2021[65] - The current gender ratio of the company workforce is 49 males to 135 females, an improvement from 59 males to 211 females in the previous year[159] - The company is committed to maintaining workforce gender diversity to enhance competitiveness and innovation[159] Shareholder Communication and Transparency - The company emphasizes effective and timely dissemination of information to shareholders through electronic means, particularly via its website[197] - The company will update its website immediately with materials posted to the Stock Exchange, including financial statements and results announcements[198] - The company maintains an ongoing dialogue with shareholders and regularly reviews its Shareholders' Communication Policy for effectiveness[196] Audit and Compliance - The Group's consolidated financial statements for the Year have been reviewed by the Audit Committee, and the Directors acknowledge their responsibility for preparing the accounts and presenting a balanced assessment of the Group's performance[72] - RSM Hong Kong was engaged as the auditor during the Year, with HK$510,000 paid for non-audit services, while Grant Thornton was appointed as the new auditor with fees of HK$2,000,000 for audit services and HK$180,000 for non-audit services[72] - The Audit Committee has reviewed the effectiveness of external audits and risk management systems, ensuring compliance with financial reporting standards[145] - The Audit Committee held eight meetings during the year, with all members attending every meeting[146] Board Meetings and Director Participation - The Board held fifteen regular meetings during the year, ensuring that all Directors received timely and clear information for informed decision-making[98] - The company held a total of 15 board meetings during the year, with all directors attending every meeting[118] - The attendance records for board and committee meetings demonstrate full participation by all directors[119] - All Directors participated in a continuous professional development program to enhance their knowledge and skills, with training arranged and funded by the Company[114]

Financial Performance - The company has recorded significant losses over the past two years due to the pandemic, impacting the retail sector in Hong Kong[2]. - The company's turnover for 2021 was HK$626,991,000, a decrease of 1.8% from HK$538,788,000 in 2020[166]. - Gross profit for 2021 was HK$49,960,000, resulting in a gross margin of 7.97%, down from 32.13% in 2020[166]. - The operating loss for 2021 was HK$176,786,000, with an operating margin of -28.20%[166]. - The total assets decreased to HK$699,043,000 in 2021 from HK$1,027,546,000 in 2020[166]. - Total liabilities decreased to HK$696,256,000 in 2021 from HK$858,998,000 in 2020[166]. - The company's loss for the year attributed to owners was HK$216,738,000 in 2021, compared to HK$255,734,000 in 2020[166]. - The return on equity for 2021 was -7,776.75%, indicating significant financial challenges[166]. - The Group's turnover for the year amounted to approximately HK$627.0 million, representing an increase of approximately 16.4% from HK$538.8 million in the previous year[183]. - The Group's loss for the year was approximately HK$216.1 million, an improvement from a loss of HK$258.4 million in 2020[186]. - The Group's gross profit decreased by approximately 71.1% from approximately HK$173.1 million to approximately HK$50.0 million[186]. E-commerce Development - The company aims to expand its presence by selling more beauty brands and products across over 30 marketplaces, considering the need for multiple sales teams[3]. - The company has developed its own e-commerce platform since March 2020 to cater to the unique needs of the Hong Kong market, as existing platforms were not suitable[4]. - The newly developed e-commerce platform addresses cross-border payment issues and aims to serve both local and mainland Chinese customers[5]. - Bonjour has developed a multi-system e-commerce platform named HKMall, which addresses the unique needs of local and overseas markets[20]. - The company has transitioned from primarily selling beauty products to offering a broader range of services, including online ordering systems for restaurants and digital transformation services for various industries[23]. - The platform offers zero listing fees and charges service fees based on transactions, utilizing big data for precise marketing strategies[55]. - The company launched a procurement feature and an online ordering system, integrating procurement information from various suppliers, with over 6,000 SKUs available[58]. - The Group has established a global eCommerce platform "HKMall" to serve Hong Kong merchants and overseas brands across 34 countries over 44 market platforms[192]. - The Group has implemented various new retail technologies on the "HKMall" platform to optimize the online shopping experience for customers[198]. Digital Transformation and Innovation - The company has transitioned from a traditional beauty retail business to a technology-driven model, integrating online and offline services[11]. - The company is now providing a comprehensive digital transformation service to traditional enterprises, enhancing their operational efficiency[11]. - The company believes that the future of traditional enterprises lies in digital transformation and industry innovation[9]. - The company has set a new goal of "Technology + Consumption" to drive its industry innovation efforts[9]. - The company is committed to empowering traditional enterprises with digital solutions to tap into broader market opportunities[11]. - Bonjour aims to empower traditional enterprises in Hong Kong through digital transformation technologies and implementation solutions[27]. - The company emphasizes the importance of industrial innovation and encourages traditional enterprises to start their digital transformation journey now[24]. - The company has implemented a comprehensive digital retail solution to facilitate its transition from traditional to new business models[154]. Market Trends and Challenges - The COVID-19 outbreak has led to a significant decline in tourist arrivals, prompting a shift towards online shopping[200]. - Many international retail brands are exiting the Hong Kong market or closing physical stores to focus on online sales[200]. - Physical store rental costs have become a pressure point for the retail industry[200]. - The estimated total retail sales value in Hong Kong for 2021 was HK$353 billion, an increase of 8.1% year-on-year[181]. - Online retail sales value in Hong Kong for 2021 was estimated at HK$28.6 billion, up 39.0% year-on-year, accounting for approximately 8.1% of total retail sales[181]. Strategic Partnerships and Collaborations - The company has formed strategic partnerships with various organizations to enhance its retail and e-commerce operations, including collaborations with Huawei and China Mobile Hong Kong[99]. - The company signed a cooperation agreement for STEM education expansion with Hong Kong education associations in January 2022[74]. - The Group's collaboration with the Hong Kong Trade Development Council aimed to assist exhibitors in expanding online opportunities through live streaming[117]. Corporate Social Responsibility - The group has supplied over 20 million face masks at affordable prices during the pandemic, receiving recognition as one of the listed companies fulfilling CSR in Hong Kong[107]. - The Group actively participates in charitable and environmental activities, contributing to society and supporting SMEs[140]. - The Group's commitment to corporate social responsibility is highlighted by its participation in various charitable events, such as the Pink Walk Against Breast Cancer[143]. - The Group has been recognized for its quality service through awards like the Quality E-Shop Recognition Scheme and the Trust E-shop Recognition Scheme[135]. - The Group's environmental initiatives include the ESG Rising Star (Gold) & Special Awards (Silver) from the Institute of ESG & Benchmark[141]. - The Group has been awarded the Best Listed SMEs in Asia by Forbes, showcasing its market position[136]. - The Group's charitable efforts include donations for pandemic-prevention supplies and support for local hospitals[140]. Retail Expansion and New Concepts - Bonjour has started investing in medical beauty and lifestyle beauty services, creating a new beauty industry chain[11]. - The company plans to expand into the medical beauty market, aiming to collaborate with top medical beauty teams to provide high-quality services[97]. - A new retail concept store "MEI MALL" was established, covering more than 5,000 square feet, to enhance the shopping experience[108]. - The company has successfully transitioned to a new retail model, optimizing its business and expanding online opportunities since last year[153]. - The introduction of a QR code ordering system has improved customer experience and operational efficiency[154]. Awards and Recognition - Bonjour Technology won the "Outstanding All-round Smart Retail Application Solutions" award at the "Smart Living Partnership Awards 2021" for its focus on digital new retail applications[130]. - The Group was honored with the "Best Retail Innovation – Technology Application Prize" at the 2021 Hong Kong Retail Innovation Awards, showcasing its digital transformation achievements[128]. - Bonjour Holdings Limited received the "Outstanding Listed Companies Award 2021" from the Hong Kong Institute of Financial Analysts, recognizing its digital transformation efforts[129]. - Bonjour Holdings Limited was awarded the Gold Award for the ESG Rising Star and the Special Silver Award in Environmental, Social Responsibility and Corporate Governance[121].

香港交易及結算所有限公司及香港聯合交易所有限公司對本公佈的內容概不負責， 對其準確性或完整性亦不發表任何聲明，並明確表示，概不對因本公佈全部或任何 部份內容而產生或因倚賴該等內容而引致的任何損失承擔任何責任。 Bonjour Holdings Limited 卓悦控股有限公司 （於開曼群島註冊成立之有限公司） 653 （股份代號： ） 截至二零二二年十二月三十一日止年度之 全年業績公佈 卓悅控股有限公司（「本公司」）董事（「董事」）會（「董事會」）謹此公佈本公司及其 附屬公司（統稱「卓悅」或「本集團」）截至二零二二年十二月三十一日止年度（「本年 度」）之經審核綜合業績連同過往年度之比較數字如下。 ...

香港交易及結算所有限公司以及香港聯合交易所有限公司對本公佈之內容概不負 責，對其準確性或完整性亦不發表任何聲明，且表明不會就因本公佈全部或任何部 分內容而產生或因倚賴該等內容而引致之任何損失承擔任何責任。 Bonjour Holdings Limited 卓悦控股有限公司 （於開曼群島註冊成立之有限公司） 653 （股份代號： ） 截至二零二二年六月三十日止六個月之中期業績公佈 (i) 茲提述 卓悅控股有限公司（「本公司」，連同其附屬公司，統稱「卓悅」或「本集團」） 日期為二零二二年三月二十一日之公佈，內容有關（其中包括）刊發本集團截至二 (ii) 零二一年十二月三十一日止年度之未經審核全年業績； 本公司日期為二零二二 年三月三十一日之公佈，內容有關本集團截至二零二一年十二月三十一日止年度之 (iii) 未經審核全年業績（「未經審核全年業績公佈」）； 本公司日期為二零二二年四月 二十六日、二零二二年四月二十八日、二零二二年五月二日之公佈，內容有關變更 本公司董事（「董事」）會（「董事會」）會議日期，該會議旨在（其中包括）考慮及批准 本集團截至二零二一年十二月三十一日止年度之經審核全年業績（「經審核業績」） ( ...

香港交易及結算所有限公司及香港聯合交易所有限公司對本公佈的內容概不負責， 對其準確性或完整性亦不發表任何聲明，並明確表示，概不對因本公佈全部或任何 部份內容而產生或因倚賴該等內容而引致的任何損失承擔任何責任。 Bonjour Holdings Limited 卓悦控股有限公司 （於開曼群島註冊成立之有限公司） 653 （股份代號： ） 截至二零二一年十二月三十一日止年度之 全年業績公佈 (i) 茲提述 卓悅控股有限公司（「本公司」，連同其附屬公司，統稱「卓悅」或「本集團」） 日期為二零二二年三月二十一日之公佈，內容有關（其中包括）刊發本集團截至二 (ii) 零二一年十二月三十一日止年度之未經審核全年業績； 本公司日期為二零二二 年三月三十一日之公佈，內容有關本集團截至二零二一年十二月三十一日止年度 (iii) 之未經審核全年業績（「未經審核全年業績公佈」）； 本公司日期為二零二二年四 月二十六日、二零二二年四月二十八日、二零二二年五月二日之公佈，內容有關變 更本公司董事會（「董事會」）會議日期，該會議旨在（其中包括）考慮及批准本集團 截至二零二一年十二月三十一日止年度之經審核全年業績（「經審核業績」）及其刊 ...

Cash Flow Performance - The net cash flow from operating activities for the year ended December 31, 2021, was a loss of HKD 211,853,000, compared to a loss of HKD 259,112,000 in 2020, indicating an improvement of approximately 18.2%[3] - The net cash generated from investing activities was HKD 146,868,000 for 2021, a significant increase from HKD 1,359,000 in 2020[5] - The net cash used in financing activities was HKD 8,497,000 in 2021, a decrease from HKD 133,282,000 in 2020, reflecting a reduction in financing costs[5] - Cash and cash equivalents at the end of 2021 amounted to HKD 41,948,000, up from HKD 16,748,000 at the end of 2020, representing a growth of approximately 150.5%[6] - The company’s bank and cash balance increased to HKD 41,948,000 in 2021 from HKD 20,288,000 in 2020, reflecting a growth of approximately 106.5%[6] Operational Costs and Income - The company reported a decrease in interest income from HKD 181,000 in 2020 to HKD 10,000 in 2021, indicating a decline of about 94.5%[5] - The company had a cash outflow of HKD 12,832,000 for rental and utility deposits in 2021, compared to HKD 1,034,000 in 2020, indicating a significant rise in operational costs[5] - The company reported a net cash inflow of HKD 34,918,000 from the repayment of rental and utility deposits in 2021, compared to HKD 22,087,000 in 2020, indicating improved cash management[5] Asset Sales - The total cash inflow from the sale of property, plant, and equipment was HKD 113,131,000 in 2021, compared to HKD 1,700,000 in 2020, showing a substantial increase[5] Operational Performance - The company’s operating loss before changes in working capital was HKD 121,294,000 in 2021, compared to HKD 4,408,000 in 2020, highlighting a deterioration in operational performance[3]

Business Model and Strategy - Bonjour has established the "HKMALL" O2O system, transforming from a traditional offline sales model to a new retail service model combining online, offline, and experiential elements[13]. - Bonjour's new business model aims to provide a one-stop, fully digitalized service for local businesses transitioning to e-commerce[6]. - The company is focusing on optimizing its traditional beauty retail business by adopting branding, professionalization, youthfulness, and community-oriented strategies[8]. - The company aims to assist traditional enterprises in navigating the new digital economy, positioning itself as a professional team for industry innovation[7]. - HKMALL is focused on providing e-commerce transformation services for Hong Kong enterprises, aiming to increase local online membership and cross-border export business[19]. - The Group's O2O retail model aims to integrate online and offline operations, enhancing consumer retail experience[166]. - The Group aims to transform its retail model from traditional to new retail, utilizing big data and intelligent technology to enhance the consumer shopping experience[172]. Technology and Innovation - Bonjour is committed to supporting "Bonjour Technology" in participating in technological innovation, fostering collaborations with more tech enterprises and projects[8]. - Bonjour entered into a strategic cooperation agreement with Huawei to develop a new shopping platform leveraging "Retail Tech as a Service"[46]. - Bonjour formed a strategic partnership with China Mobile Hong Kong to promote the new ecological development of "Technology + Consumption" through a 5G retail integration framework agreement[49]. - The Group is collaborating with Huawei Cloud to develop smart retail stores using big data analysis and electronic payment solutions[168]. - The Group's collaboration with strategic partners aims to explore new business opportunities in the Greater Bay Area, focusing on smart retail and innovative solutions[170]. Market Expansion and E-commerce - The "HKMALL" platform currently serves 34 countries and has opened 44 channel platforms, marking a significant milestone in e-commerce development[5]. - HKMALL now serves 34 countries worldwide across 44 channel platforms, marking a significant expansion in its e-commerce operations[14]. - The Group is actively expanding its business into overseas markets to accelerate digital transformation[168]. - The Group's eCommerce platform HKMALL aims to assist SMEs in expanding their sales networks efficiently to Greater Bay Area and overseas markets[167]. - Bonjour's live streaming team conducted eight live broadcasts at the "HKTDC Lifestyle Shopping Fest," introducing products from nearly 60 exhibitors and attracting over 55,000 visitors[45]. Financial Performance - The company reported a revenue increase of 11% year-over-year, reaching $150 million in the latest quarter[123]. - User data showed a growth in active users by 22%, totaling 1.2 million users[123]. - The company has provided a future outlook with a revenue guidance of $160 million for the next quarter, representing a 7% increase[124]. - The gross margin improved to 45%, up from 42% in the previous year, indicating better cost management[126]. - Cash flow from operations increased by 25%, totaling $30 million, providing a strong liquidity position for future investments[130]. - The Group achieved a 4.5% increase in revenue compared to the same period last year, despite ongoing pandemic impacts[176]. Corporate Social Responsibility - Bonjour has sold over 20 million face masks during the pandemic, receiving recognition for its corporate social responsibility efforts[34]. - The company actively participates in charitable and environmental activities, contributing to social responsibility initiatives[57]. - Bonjour Holdings Limited was awarded the Gold Award for the ESG Rising Star and the Special Silver Award in Environmental, Social Responsibility and Corporate Governance[51]. - The company has received multiple awards for its corporate social responsibility efforts, including the ESG Rising Star (Gold) and 10 Years Plus Caring Company[60]. Product Offerings - The Group offers over 40,000 products, including skincare, cosmetics, and lifestyle products, to meet diverse customer needs[29]. - Bonjour owns over 200 exclusively-distributed international brands, including SUISSE REBORN, YUMÉI, and DR.BAUER[83]. - The Group has expanded its product range to include "Beauty, Health & Beautiful Life" products, enhancing consumer shopping experience[166]. - New product launches include the 24K Gold Pearl skincare line, which is expected to drive sales growth in the premium segment[108]. - Bonjour's product portfolio includes innovative skincare solutions such as the HIFU POWER non-surgical facelift system[93]. Challenges and Market Conditions - The retail industry faces challenges due to the ongoing COVID-19 pandemic and the need for transformation towards an omnichannel retail experience[164]. - The impact of COVID-19 has led to a significant shift in consumer behavior towards online shopping, presenting substantial opportunities for HKMALL[172]. - The number of mainland visitors to Hong Kong dropped by 99.1% year-on-year to 24,259 in the first half of 2021[163]. - Non-mainland visitors to Hong Kong also saw a significant decline of 98.9%, totaling only 9,490 in the same period[163]. Future Outlook and Strategies - Future strategies include enhancing market presence through new product launches and partnerships with SMEs[60]. - The management emphasized a commitment to sustainable practices, aiming for a 30% reduction in carbon footprint by 2025[124]. - The Group plans to leverage digital transformation to enhance financial performance and achieve long-term sustainable growth[178]. - The Group aims to create a shared value ecosystem through digital transformation and collaboration with business partners[176].

Retail Performance and Market Challenges - In 2020, Hong Kong's retail sales declined for over 23 consecutive months, marking the worst year-on-year performance due to COVID-19[9]. - The retail sector faced significant challenges in 2020, with sales performance recording the sharpest decline in recent years due to the COVID-19 pandemic and economic downturn in Hong Kong[177]. - The number of tourist arrivals in Hong Kong in 2020 was only 3.57 million, representing a decrease of 93.6% compared to 2019[189]. - The value of total retail sales in Hong Kong for 2020 was estimated at HK$32,650 million, a decrease of 86.4% compared to 2019[190]. - The company's turnover for 2020 was HK$538,788 thousand, a decrease from HK$1,458,828 thousand in 2019, representing a decline of approximately 63.1%[147]. - Loss for the year was HK$258.4 million, compared to a loss of HK$130.6 million in 2019[193]. - Gross profit for 2020 was HK$173,095 thousand, down from HK$490,443 thousand in 2019, indicating a decrease of about 64.7%[147]. - The number of retail outlets in Hong Kong decreased to 22 in 2020 from 33 in 2019, a reduction of 33.3%[147]. E-commerce and Digital Strategy - Bonjour launched the "Bonjour Life O2O" retail store in 2020, integrating online and offline channels to enhance the shopping experience[4]. - The Group partnered with Alibaba Cloud to re-establish its customer and cloud databases, improving data processing efficiency and marketing strategies[5]. - Bonjour invested in a Singapore-based social commerce software start-up, EVO, to strengthen its online sales channels and expand into the ASEAN region[5]. - The Group plans to accelerate e-commerce and live streaming development, nurturing frontline salespersons for online live streaming[10]. - Bonjour's e-commerce initiatives, including the launch of the WeChat Mall, allowed customers to shop online conveniently during the pandemic[67]. - Bonjour has nurtured 200 frontline staff for live streaming sales across 9 different platforms, enhancing its digital sales strategy[14]. - The Group's online stores are present on various popular platforms, utilizing big data to better understand customer needs and preferences[178]. - Bonjour's e-shop received the "Quality E-Shop Recognition Logo," enhancing customer confidence in online shopping[27]. Product Diversification and Innovation - Bonjour aims to diversify its product portfolio by introducing daily necessities, health products, and small home appliances in addition to cosmetics[10]. - The Group offers over 40,000 products, including skincare, cosmetics, fragrance, health food, and lifestyle products, to meet diverse customer needs[16]. - Bonjour has over 40,000 quality and trendy products, continuously sourcing to meet changing customer preferences and ensuring alignment with market trends[179]. - New product lines include 24K Gold Pearl and Jellyfish Venom Essence, targeting premium skincare segments[116][101]. - The firm is focused on expanding its product offerings in the beauty and wellness sectors, with brands like Zymogen and Silky Tender[108]. - Recent product launches emphasize anti-aging and skin rejuvenation technologies, appealing to a growing consumer base[114]. Corporate Social Responsibility and Sustainability - The company is committed to sustainable development and aims to provide better products and experiences for customers while creating value for shareholders[11]. - Bonjour was awarded the "10 Years Plus Caring Company Logo" for its continuous contribution to corporate social responsibility[21]. - Bonjour sold over 20 million face masks at affordable prices during the pandemic, receiving coverage from over 17 media outlets and being recognized as one of the listed companies fulfilling corporate social responsibility in Hong Kong by Sparkle Hong Kong[61]. - The company actively participates in charity and environmental campaigns, contributing to various social causes[96]. - The company is committed to sustainability, engaging in eco-friendly practices and partnerships[97]. Strategic Expansion and Partnerships - The Group operates 27 retail stores in Hong Kong and Macau and sells through over 44 online shopping platforms, reaching 34 countries[14]. - Bonjour's future strategy includes helping local merchants enter the mainland market through its online store, Bonjour HKMall[10]. - The Group's expansion accelerated from opening 2-3 new branches annually to 5 new branches in a half-year period, leveraging low rental rates[37]. - Bonjour became the first authorized cooperative organization of Taobao University in Hong Kong, promoting e-commerce training through online and offline courses[56]. - The Group acquired a new office in Tsuen Wan for HK$490 million, with a total gross floor area of 223,804 sq. ft., to support long-term development[26]. Marketing and Sales Achievements - The Group's innovative marketing strategies led to record-breaking sales during the "Tmall Double 11 Global Carnival," with first-hour trading volume exceeding the entire previous year's sales[33]. - Bonjour achieved sales of HK$1 million in a single day during a promotional event at its Canton Road Branch in Tsim Sha Tsui[23]. - Bonjour was awarded the "Most Popular Brand" on Alipay's "Double Twelve Shopping Day," ranking among the top three highest turnover businesses alongside Lotte Duty Free Group and King Power Duty Free Mall[54]. - Bonjour's innovative marketing strategy led to breaking sales records during the "Tmall Double 11 Global Carnival," with the trading volume of the first hour exceeding the entire trading volume of the previous year[53]. Financial Performance and Metrics - The operating loss for 2020 was HK$217,302 thousand, worsening from a loss of HK$71,449 thousand in 2019[147]. - The loss for the year attributed to owners of the company was HK$255,734 thousand in 2020, compared to HK$129,648 thousand in 2019, marking an increase of approximately 97.4%[147]. - Total assets decreased to HK$1,027,546 thousand in 2020 from HK$1,539,638 thousand in 2019, a decline of about 33.2%[147]. - Total liabilities were HK$858,998 thousand in 2020, down from HK$1,104,212 thousand in 2019, representing a decrease of approximately 22.2%[147]. - The return on equity for 2020 was -148.54%, significantly lower than -29.72% in 2019, indicating a substantial decline in profitability[147]. - The company reported an inventory turnover on sales of 66 days in 2020, an increase from 47 days in 2019, indicating slower inventory movement[147].