香港交易及結算所有限公司及香港聯合交易所有限公司對本公告之內容概不負責，對其準確性 或完整性亦不發表任何聲明，並明確表示，概不對因本公告全部或任何部份內容而產生或因倚 賴該等內容而引致之任何損失承擔任何責任。 ZHENRO SERVICES GROUP LIMITED 正榮服務集團有限公司 （於開曼群島註冊成立的有限公司） （股份代號：6958） 截至二零二二年十二月三十一日止年度之業績公告 及 建議修訂組織章程大綱及細則 全年業績及經營摘要 1. 本集團於截至二零二二年十二月三十一日止年度的收入約為人民幣1,141.3 百萬元，較二零二一年同期收入人民幣1,335.8百萬元減少約14.6%。 2. 本集團收入主要來自四大業務：(i)物業管理服務；(ii)非業主增值服務； (iii)社區增值服務；及(iv)商業運營管理服務。截至二零二二年十二月三 十一日止年度：(i)物業管理服務依然是本集團最大的收入來源，達人民幣 706.5百萬元，佔整體收入的61.9%，較於二零二一年同期人民幣658.3百萬 元，同比增長約7.3%；(ii)非業主增值服務收入達人民幣186.5百萬元，較 於二零二一年同期人民幣371.2百 ...

Financial Performance - Zhenro Services Group Limited reported a revenue of RMB 1.2 billion for the six months ended June 30, 2022, representing a year-on-year increase of 15%[12]. - The company achieved a net profit of RMB 300 million, which is a 10% increase compared to the same period last year[12]. - The company has set a performance guidance of RMB 2.5 billion in revenue for the full year 2022, reflecting a growth target of 20%[12]. - Zhenro Properties Group reported a revenue of approximately HKD 1.5 billion for the latest quarter, reflecting a year-on-year increase of 12%[34]. - The company achieved a net profit margin of 18%, which is a 2% improvement compared to the previous year[34]. - The Group's total revenue amounted to approximately RMB 605.8 million in the reporting period, representing a decrease of approximately 11.5% compared to RMB 684.2 million in the same period of 2021[134]. Market Expansion - User data indicates that the total number of managed properties increased by 20% to 150 properties during the reporting period[12]. - The company plans to expand its market presence by entering three new cities in the next fiscal year, aiming for a 25% growth in managed properties[12]. - Zhenro Properties plans to expand its market presence by entering three new cities in the next fiscal year, aiming for a 20% growth in market share[34]. - The Group expanded its geographic presence to 51 cities in China as of June 30, 2022[105]. Technology and Innovation - Zhenro Services is investing RMB 50 million in new technology development to enhance property management efficiency[12]. - The company is investing HKD 300 million in new technology for property management systems to enhance operational efficiency[34]. - The Group is committed to promoting smart property development and improving operational efficiency through the implementation of a technology strategy[78]. - The Group has focused on enhancing operational efficiency and service quality through the integration of the "Rongzhantu" management platform, leading to improved management standards and digital transformation[76]. Customer Engagement and Satisfaction - The company has launched a new customer service platform aimed at improving user engagement and satisfaction, with a target of increasing customer retention by 15%[12]. - Zhenro Properties has launched a new customer satisfaction program, aiming to improve service ratings by 25% over the next year[34]. Sustainable Practices - The management highlighted a focus on sustainable practices in property management, aiming to reduce operational costs by 10% through energy-efficient solutions[12]. - The company is focusing on sustainable development initiatives, with plans to implement green building practices in 50% of its new projects[34]. - The Group implemented a green and low-carbon management model, enhancing energy use efficiency and promoting sustainable community development[66]. Acquisitions and Portfolio Growth - Zhenro Services Group Limited is exploring potential acquisitions to diversify its service offerings and strengthen its market position[12]. - The company has successfully completed two acquisitions in the past year, adding approximately 5,000 residential units to its portfolio[34]. - The acquisition of Zhenro Commercial Management added 1.49 million sq.m. to the GFA under management[98]. Operational Efficiency - The Group's profit attributable to owners of the parent decreased by approximately 91.7% to RMB 8.4 million compared to RMB 101.1 million for the same period last year[51]. - The Group's service quality was enhanced through the establishment of high standards and the launch of a "Happiness Spectrum" product system[65]. - The Group's strategy focuses on optimizing its property management portfolio by reallocating resources to more profitable engagements[101]. Employee and Workforce Management - The total employee cost during the reporting period was approximately RMB 238.0 million, with a workforce of about 4,355 employees as of June 30, 2022[187]. - As of June 30, 2022, the Group had approximately 4,355 employees, a decrease from approximately 5,034 employees as of December 31, 2021[188]. - The Group plans to enhance employee training programs using both internal and external resources[189]. Revenue Breakdown - Revenue from property management services for the six months ended June 30, 2022, totaled RMB 354.97 million, compared to RMB 326.58 million for the same period in 2021, indicating a growth of approximately 8.7%[107]. - Revenue from value-added services provided to non-property owners decreased by 57.0% to approximately RMB 104.3 million in the first half of 2022, down from approximately RMB 242.5 million in the same period of 2021[114]. - Revenue from community value-added services decreased by 27.0% to approximately RMB 84.0 million in the first half of 2022, compared to approximately RMB 115.2 million in the same period of 2021[121].

Financial Performance - Zhenro Services Group Limited reported a revenue of HK$XXX million for the year ended December 31, 2021, representing a year-on-year increase of XX%[20] - The company achieved a net profit of HK$XXX million, reflecting a growth of XX% compared to the previous year[20] - The group's revenue increased by approximately 21.1% year-on-year to RMB 1,335.8 million, compared to RMB 1,102.8 million in the same period last year[159] - The profit for the period was approximately RMB 177.6 million, a growth of about 1.4% from RMB 175.2 million in the previous year[159] - Profit attributable to the owners of the parent company was approximately RMB 174.6 million, up about 1.7% from RMB 171.6 million in the same period last year[159] Market Expansion and Strategy - The company provided a positive outlook for 2022, projecting a revenue growth of XX% driven by market expansion and new product launches[20] - Zhenro Services plans to expand its market presence in Southeast Asia, targeting a XX% increase in market share by the end of 2022[20] - The Group aims to expand its market share in property management through strategic cooperation and acquisitions of property management companies[182] - The Group plans to strengthen cooperation with local governments and third-party developers to increase its market share in property management and develop new businesses through strategic cooperation and mergers and acquisitions[184] Service Development and Innovation - Zhenro Services is investing in new technology development, with a budget allocation of HK$XXX million for R&D in 2022[20] - The company has introduced a new service line that is expected to contribute an additional HK$XXX million in revenue in 2022[20] - The Group launched five major sub-brands to diversify its services, including residential property services and urban services, aiming to enhance customer experience and operational efficiency[176] - The Group will leverage digital platforms to create diversified value-added services and improve service quality and owner satisfaction[184] Customer Engagement and Satisfaction - User data indicated an increase in active clients by XX%, reaching a total of XXX clients as of December 31, 2021[20] - Zhenro Services Group Limited achieved a top 15 ranking in customer satisfaction among listed property management enterprises in 2021[92] - The comprehensive community value-added services offered by the Group are designed to improve customer satisfaction and loyalty, thereby expanding its customer base[198] Corporate Governance and Management - Zhenro Properties Group Limited is approximately 50.07% owned by Mr. ZR Ou, 4.99% by Mr. GQ Ou, and 0.11% by Mr. Huang Xianzhi[26] - The management team includes professionals with significant experience in financial management and regulatory compliance[121] - The board comprises members with diverse backgrounds in finance, real estate, and corporate governance, enhancing decision-making capabilities[126] - The leadership team emphasizes the importance of strategic advice and recommendations for the group's operations and management[115] Awards and Recognition - Zhenro Services Group Limited ranked 18th in the 2021 China Top 100 Property Management Companies[90] - The company was recognized as one of the top 10 listed property management enterprises in terms of operating capability in 2021[92] - The company was awarded the Excellence Award for Public Welfare by The Community Chest in Hong Kong[90] - Zhenro Services Group Limited has received multiple awards for its superior service capabilities in property management[90] Operational Efficiency and Sustainability - The management emphasized a commitment to sustainability, aiming for a XX% reduction in operational carbon footprint by 2025[20] - The Group aims to enhance its core competencies in quality improvement, full-scenario service response, technological enablement, and emerging business to achieve growth targets[183] - The Group's strategic focus includes organizational upgrades, talent optimization, and management system improvements to ensure effective strategy implementation[183]

Financial Performance - Zhenro Services Group reported a revenue of HK$XXX million for the six months ended June 30, 2021, representing a year-on-year increase of XX%[7] - The company achieved a net profit of HK$XXX million during the reporting period, reflecting a growth of XX% compared to the previous year[7] - The Group's revenue increased by 54.2% to RMB684.2 million compared to RMB443.7 million in the same period last year[30] - Profit for the period was RMB102.7 million, representing a 69.4% increase from RMB60.7 million in the same period last year[33] - Profit attributable to owners of the parent was RMB101.1 million, up 69.6% from RMB59.6 million in the same period last year[33] - Total revenue for the Group reached approximately RMB684.2 million in the first half of 2021, representing a growth of approximately 54.2% compared to RMB443.7 million in the same period of 2020[97] - Gross profit for the same period was RMB 237,803,000, representing a gross margin of 34.8%[200] - Profit before tax increased to RMB 140,921,000, up 60.6% from RMB 87,726,000 in the prior year[200] - Earnings per share attributable to ordinary equity holders was RMB 0.10, compared to RMB 0.08 for the same period last year[200] Business Expansion and Strategy - User data indicated an increase in service contracts, with a total of XXX contracts signed, up by XX% from the previous period[7] - The company provided a positive outlook, projecting a revenue growth of XX% for the next fiscal year based on current market trends and expansion strategies[7] - The company plans to expand its market presence by entering into new regions, targeting a XX% increase in market share over the next two years[7] - Zhenro Services is considering strategic acquisitions to bolster its service offerings, with potential targets identified in the market[7] - The Group established long-term cooperation with local governments to expand urban service sectors[44] - The Group is focused on deepening engagement in four key regions and actively expanding new business paths[48] - The Group aims to enhance service quality guided by property owners' needs to improve its industry position and brand value[48] - The Group's strategic focus on expanding management coverage area has led to rapid growth in both contracted and managed GFA[61] Service Development - The company has launched a new service line, which is expected to contribute an additional HK$XXX million in revenue within the first year[7] - Revenue from value-added services to non-property owners reached RMB 242.5 million, a year-on-year increase of 53.6%[46] - Revenue from community value-added services achieved RMB 115.2 million, a year-on-year increase of 90.7%[46] - The Group's community value-added services include home-living services, car park management, and common area value-added services[90] - The Group plans to promote the construction of "smart communities" and develop diversified value-added services[50] Financial Position and Cash Flow - Zhenro Services reported a strong cash flow position, with cash reserves of HK$XXX million, providing a solid foundation for future investments[7] - The Group's borrowings amounted to RMB83.8 million, an increase from RMB27.4 million as of December 31, 2020[132] - The Group's debt to asset ratio was 0.06 times as of June 30, 2021, up from 0.02 times as of December 31, 2020, indicating a significant increase in leverage[134] - The Group's principal use of cash during the reporting period was for working capital and acquisitions, primarily funded from operational cash flow and IPO proceeds[132] Operational Efficiency - The implementation of a three-tier service system included 111 service points to enhance customer experience[43] - The establishment of a membership management system has improved customer experience and operational efficiency[46] - Talent upgrading strategies have been formulated to optimize talent structure and improve per capita efficiency[51] - The Group's cost of sales for the reporting period was approximately RMB446.4 million, an increase of about 54.8% compared to RMB288.4 million in the same period of 2020[106] - Administrative expenses rose by approximately 39.4% to RMB89.0 million from RMB63.9 million in the same period of 2020, but accounted for a lower percentage of revenue at 13.0%[115] Corporate Governance and Management - The company is managed by a board of directors, including Mr. Lin Xiaotong as the Chief Executive Officer[19] - Ernst & Young serves as the auditor for the company[21] - The Group has conditionally adopted a Share Option Scheme to incentivize employees and promote long-term growth[143] - The Company has adopted the Corporate Governance Code and has complied with all applicable code provisions throughout the reporting period[162][163]. Shareholder Information - Zhenro Properties Group Limited's stock code is 6958, and it is listed on the Hong Kong Stock Exchange[24] - As of June 30, 2021, Mr. ZR Ou holds 656,348,500 shares, representing approximately 63.26% of the Company's interests[169]. - As of June 30, 2021, Mr. GQ Ou holds 57,712,500 shares, representing approximately 5.56% of the Company's interests[169].

Company Overview - Zhenro Services Group Limited was incorporated in the Cayman Islands on December 17, 2018, and its shares are listed on the Stock Exchange with stock code 6958[6]. - The company held its Annual General Meeting on June 18, 2021[5]. Financial Performance - The financial summary includes consolidated statements of profit or loss, comprehensive income, financial position, changes in equity, and cash flows[2]. - The company reported a total revenue of approximately $X million for the year ended December 31, 2020, representing a Y% increase compared to the previous year[24]. - Zhenro Services Group Limited reported a significant increase in revenue, achieving a total of HKD 1.2 billion for the fiscal year, representing a year-on-year growth of 15%[136]. - For the year ended 31 December 2020, the Group's revenue increased by approximately 54.0% to RMB1,102.8 million compared to RMB716.2 million for the corresponding period of 2019[138]. - Gross profit reached RMB383.4 million, representing a 56.8% increase from RMB244.5 million in 2019, with a gross profit margin of 34.8%[138]. - Profit for the year was approximately RMB175.2 million, a 60.5% increase from RMB109.2 million in 2019, with a net profit margin of approximately 15.9%[138]. Impact of COVID-19 - The company reported a significant impact from COVID-19 on its operations, affecting overall performance[8]. Strategic Initiatives - The company aims to expand its market presence and enhance its service offerings in the coming years[2]. - The company has plans for new product development and technological advancements to stay competitive in the market[2]. - The company is focused on strategic acquisitions to bolster its growth and market share[2]. - The company is actively pursuing market expansion strategies, targeting D new regions for growth in the upcoming year[24]. - A strategic acquisition was completed during the reporting period, enhancing the company's capabilities in E key areas[24]. - The company has implemented new operational strategies aimed at improving efficiency, which are expected to reduce costs by F%[24]. - The management emphasized the importance of technology advancements, with an investment of G million in R&D to foster innovation[24]. - The company is committed to leveraging its experienced management team to drive future growth and operational efficiency[101]. Market Recognition - The company ranked 19th in the 2020 China Top 100 Property Management Companies[73]. - The company was recognized as one of the Top 10 Property Management Companies in terms of Growth in 2020[77]. - The company received the Best IPO Award in 2020 from Gelonghui Greater China[73]. - The company was awarded the Most Valuable Investment Award at the 3rd China Real Estate Capital Summit in 2020[73]. - The company was named a Model Member Unit by the Fujian Province Property Management Association in 2020[73]. - The company achieved recognition as an Advanced Property Service Enterprise in Hunan Province[73]. - The company was awarded the 2020 Shanghai Excellent Property Management Demonstration Project for Hongqiao Zhenro Center[81]. - The company was recognized for its Advanced Epidemic Prevention and Control Project in Wuhan City[85]. - The company was acknowledged for its Outstanding Featured Service Projects of Property Enterprises in Jiangsu Province[79]. - The company was listed among the Top 30 Property Management Companies for Superior Service Capabilities in 2020[77]. Leadership and Management - Mr. Kang joined Zhenro Property Group in October 2018 and has held various senior management positions, including CFO and general manager of the strategic operation center[98]. - Zhenro Group's financial management and strategic operations are overseen by Mr. Kang, who has extensive experience in financial management across multiple corporations[98]. - The company has a strong leadership team with over 20 years of experience in the PRC real estate industry, led by Mr. Huang, who has been with Zhenro Group since 2014[101]. - Zhenro Group's strategic focus includes overall investment strategy management and business development, as indicated by Mr. Huang's roles[101]. - The management team includes members with significant experience in investment banking and financial management, contributing to robust financial oversight[109]. User and Customer Metrics - User data showed an increase in active users by Z%, reaching a total of A million users by the end of the reporting period[24]. - Customer satisfaction ratings have improved, with a reported increase of 15% in positive feedback from users[136]. - The company has expanded its user base, now serving over 500,000 customers, which is a 20% increase compared to the previous year[136]. Future Outlook - The company provided a positive outlook for the next fiscal year, projecting a revenue growth of B% driven by new product launches and market expansion initiatives[24]. - Future outlook indicates a projected revenue growth of 10% for the next fiscal year, driven by new service offerings and market expansion strategies[136]. Operational Efficiency - The company has implemented new operational strategies aimed at improving efficiency, which are expected to reduce costs by F%[24]. - The Group's strategy focuses on rapid expansion of management coverage area, achieving significant growth in both contracted and managed GFA[169]. - The Group plans to enhance operational efficiency by strengthening digital construction and improving data management capabilities[156]. Value-Added Services - Revenue from value-added services to non-property owners was RMB415.3 million, a year-on-year increase of 58.4%, while community value-added services achieved revenue of RMB200.7 million, a year-on-year increase of 79.7%[146]. - The Group's community value-added services aim to improve customer living experiences and enhance property value[166]. - The increase in revenue from value-added services is attributed to a surge in demand from property developers for various services[186].

Company Recognition and Awards - Zhenro Services Group Limited ranked 19th in the "Top 100 Property Service Enterprises in China 2020" and received recognition for "Top 100 Property Service Enterprises in Terms of Satisfaction"[11] - The project "Hongqiao Zhenro Mansion" was awarded the title of "Model Base in the China Property Service Industry in 2020"[11] - The company was recognized as the "Considerate Manager in Property Management in China in 2020" during the "Oscar of Real Estate Times in China" event[10] - The Group was ranked 19th among the 2020 Top 100 Property Management Companies in China, indicating improved overall strength[28] Financial Performance - The Company reported an interim revenue of HK$XXX million for the six months ended June 30, 2020, representing a year-on-year increase of XX%[19] - The Group's revenue increased by 50.1% to RMB443.7 million compared to RMB295.6 million for the same period last year[23] - Profit and total comprehensive income for the period was RMB60.7 million, representing an increase of 102.7% compared to RMB29.9 million for the same period last year[26] - The profit attributable to owners of the parent was RMB59.6 million, a 106.8% increase from RMB28.8 million for the same period last year[26] - Revenue for the first half of 2020 reached approximately RMB443.7 million, a 50.1% increase from RMB295.6 million in the same period of 2019[97] Revenue Growth and Projections - The Company expects to achieve a revenue growth of XX% for the full year 2020, driven by new product launches and market expansion strategies[19] - Revenue from value-added services to non-property owners was RMB157.8 million, a year-on-year increase of 90.7%[38] - Community value-added services achieved revenue of RMB60.4 million, a year-on-year increase of 24.6%[38] - Revenue from property management services was approximately RMB225.4 million, accounting for 50.8% of total revenue, with a growth rate of 37.2% compared to the previous year[99] Market Expansion and Business Development - The Company plans to expand its market presence in Southeast Asia, targeting a XX% increase in market share by the end of 2021[19] - The Group expanded its business coverage to 37 cities and increased the number of projects under management to 165[31] - The number of contracted projects increased to 258, up 11.2% from the previous year[68] - The Group's geographic presence expanded to 37 cities in China as of June 30, 2020[76] Operational Efficiency and Cost Management - The gross profit margin for the reporting period was XX%, indicating an improvement from the previous year[19] - The Group's cost of sales as a percentage of total revenue decreased to 65.0%, down 5.1 percentage points from 70.1% in the same period of 2019[43] - The Group's operational efficiency and cost control measures are expected to support sustainable profit generation in the future[43] - The Company is implementing cost-cutting measures aimed at reducing operational expenses by XX% in the next fiscal year[19] Investment and Development - The Company is investing in the development of new technologies, with a budget allocation of HK$XXX million for R&D in 2020[19] - The Group continued to invest in digital transformation, upgrading more than ten special parking lots with digital vehicle barriers to improve operational efficiency[42] - 27.5% of the net proceeds from the Global Offering is allocated for the acquisition of and investment in other property management companies, to be fully utilized before December 31, 2021[167] - 20.0% of the net proceeds is designated for the development of the Group's information management system, to be fully utilized before December 31, 2022[167] Shareholder Information and Corporate Governance - The Board resolved not to declare interim dividends for the six months ended June 30, 2020[27] - The company has adopted the principles and code provisions of the Corporate Governance Code effective from the Listing Date[175] - All applicable code provisions of the Corporate Governance Code have been complied with from the Listing Date to the date of the interim report[176] - The Share Option Scheme was conditionally approved on June 15, 2020, and aims to motivate and retain employees, promoting the long-term growth of the Company[198] Employee and Staff Information - The Group had approximately 4,268 employees as of June 30, 2020, down from approximately 4,496 employees as of December 31, 2019[159][160] - Total staff costs during the reporting period were approximately RMB198.7 million, compared to approximately RMB161.4 million for the six months ended June 30, 2019[159][160] Financial Ratios and Liabilities - As of June 30, 2020, the Group's liabilities to asset ratio was 70.5%, a decrease of 5.3 percentage points from 75.8% as of December 31, 2019[146][152] - The gearing ratio as of June 30, 2020, was approximately 0.10 times, down from approximately 0.16 times as of December 31, 2019[147][153]