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侵犯消费者合法权益 重庆燃气集团被罚810万元
Zhong Guo Jing Ji Wang· 2025-02-18 23:37
Core Viewpoint - The Chongqing Gas Group has been found to have serious issues regarding gas billing practices, leading to a proposed fine of 8.1 million yuan due to violations of consumer rights and inadequate rectification measures [1][3]. Group 1: Issues Identified - The company has not effectively addressed the irregularities in meter reading cycles, with 7.54% of cycles being either less than 25 days or exceeding 90 days from May 2024 to January 2025, causing inconsistent billing for consumers [2]. - There are frequent occurrences of unauthorized estimations and incorrect readings, with 227,200 households having their gas usage estimated as zero for the first two months of 2025, leading to unexpected billing amounts [2]. - The workforce for meter reading remains insufficient, with an average of over 4,500 households assigned to each meter reader monthly, despite an increase of 607 meter readers since April 2024 [2]. Group 2: Regulatory Actions - The Chongqing Market Supervision Administration plans to impose a fine of 8.1 million yuan on the Chongqing Gas Group for failing to rectify issues and violating consumer protection laws [3]. - A special task force will be established to oversee a three-month rectification process within the company, ensuring compliance and accountability for responsible personnel [3]. - Continuous efforts will be made by regulatory bodies to enhance oversight and address systemic issues within the gas sector [3].
重庆燃气:就燃气收费问题对相关责任人和部门追责问责
Zhong Guo Jing Ji Wang· 2025-02-16 10:26
Group 1 - The Chongqing Municipal Market Supervision Administration reported on February 14 regarding the gas charging issues of Chongqing Gas Group Co., Ltd, indicating that since the investigation in April 2024, the company has not adequately implemented corrective measures [1] - The company continues to face issues such as chaotic meter reading cycles, illegal estimations, incorrect readings, and insufficient staffing for meter reading [1] - On February 16, Chongqing Gas Group Co., Ltd announced that a supervisory team has been dispatched by higher authorities to oversee the rectification process [1] Group 2 - The company stated that there will be serious accountability measures taken against relevant responsible individuals and departments [2]
重庆燃气(600917) - 重庆燃气关于燃气收费问题调查及整改情况的公告
2025-02-16 09:00
特此公告。 1 重庆燃气集团股份有限公司 关于燃气收费问题调查及整改情况的公告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误 导性陈述或者重大遗漏,并对其内容的真实性、准确性和完整性承担个别 及连带责任。 2 月 14 日,重庆市市场监督管理局对重庆燃气集团股份有限公司(以 下简称"公司")燃气收费问题调查情况进行了通报,对此,公司诚恳接 受调查处理意见,深刻反思,并向广大用户致以深深的歉意! 针对通报的问题,上级单位高度重视,已派驻整改督导专班。公司将 认真汲取教训,坚持以用户为中心,立即整改,举一反三,进一步优化抄 表流程,充实服务力量,完善抄收管理;进一步加快智能化升级,提高抄 表精准度;实施网格化服务,加强与用户的沟通,持续提升服务质量和水 平;尽快全面完成整改工作,切实维护广大用户的权益。同时,对相关责 任人和责任部门进行严肃追责问责。 欢迎社会各界继续对我们工作进行监督,并提出宝贵意见。 公司郑重提醒广大投资者:《证券时报》《上海证券报》和上海证券交 易所网(www.sse.com.cn)为公司选定的信息披露报刊和网站,公司发布 的信息以在上述指定报刊和网站刊登的公告为准。敬请广大投 ...
官方通报“重庆燃气收费异常”:拟处罚金810万
Zhong Guo Jing Ji Wang· 2025-02-14 11:12
Core Viewpoint - The Chongqing Gas Group has been found to have serious issues with gas billing practices, leading to a proposed fine of 8.1 million yuan due to inadequate rectification efforts following previous violations [1][5][6] Summary by Relevant Sections Investigation Findings - Since January 2025, citizens have reported abnormal gas billing by Chongqing Gas Group, prompting an investigation by the Chongqing Market Supervision Administration and the Economic Information Commission [1] - The investigation revealed that the company failed to learn from past mistakes and did not implement effective corrective measures, resulting in ongoing issues such as chaotic meter reading cycles and improper billing practices [1][5] Specific Issues Identified - **Meter Reading Cycle Issues**: From May 2024 to January 2025, the company had irregular meter reading cycles, with 7.54% of cycles being less than 25 days or exceeding 90 days, leading to fluctuating gas bills for users [1] - **Improper Estimation Practices**: - "Zero estimation" was noted, where 227,200 households had their gas usage estimated as zero for two months, resulting in a sudden three-month bill that confused users [2] - "High estimation" practices were also identified, affecting 31,100 instances, with an overestimation of 711,100 cubic meters and a pre-collection amount of approximately 1.56 million yuan [2][3] - **Incorrect Meter Readings**: Errors in meter readings led to incorrect billing for 1,739 households, involving 126,700 cubic meters and an amount of 278,200 yuan [3] Operational Challenges - The company increased its meter readers by 607 since April 2024, but the workforce remains insufficient, with each reader averaging over 4,500 households per month, leading to quality issues in meter reading [4] - The preparation for adjusting billing cycles was inadequate, resulting in 11,200 users receiving two bills in January 2025, causing confusion and complaints [5] Regulatory Actions - The Chongqing Market Supervision Administration plans to impose a total fine of 8.1 million yuan on Chongqing Gas Group for its violations of consumer rights [5][6] - A special task force will be established to oversee the company's rectification efforts over the next three months [6]
官方通报“重庆燃气收费异常”:拟处罚金810万
Zhong Guo Jing Ji Wang· 2025-02-14 10:59
Core Viewpoint - The Chongqing Gas Group has been found to have serious issues with gas billing practices, leading to a proposed fine of 8.1 million yuan due to inadequate rectification measures and violations of consumer rights [1][3]. Group 1: Investigation Findings - Since January 2025, citizens have reported abnormal gas billing by Chongqing Gas Group, prompting an investigation by the Chongqing Market Supervision Administration and the Economic Information Commission [1]. - The investigation revealed that the company failed to learn from previous issues identified in April 2024, leading to ongoing problems such as irregular meter reading cycles and improper billing practices [1][2]. - A total of 7,198 complaints were processed, with 1,073 households visited for verification, and over 240 million data entries analyzed [1]. Group 2: Specific Issues Identified - Meter reading cycles were found to be inconsistent, with 7.54% of cycles being less than 25 days or exceeding 90 days, causing fluctuating gas bills for consumers [1]. - The company engaged in "zero estimation" practices, where 227,200 households had their gas usage estimated as zero for two months, leading to unexpected high bills when actual usage was charged [2]. - There were also instances of "high estimation" where the estimated gas usage exceeded the previous year's highest monthly usage for 31,100 households, resulting in overestimation of 711,100 cubic meters and pre-collection of approximately 1.56 million yuan [2]. Group 3: Operational Deficiencies - The company has not sufficiently increased its workforce, with only 607 additional meter readers hired since April 2024, leading to an average of over 4,500 households per reader each month [2]. - The preparation for adjusting billing cycles was inadequate, resulting in 11,200 households receiving two gas bills in January 2025, causing confusion among consumers [3]. - The Chongqing Gas Group's failure to implement corrective measures has led to violations of consumer protection laws, prompting regulatory authorities to impose a significant fine and mandate immediate corrective actions [3].
重庆燃气(600917) - 重庆燃气关于回购注销限制性股票通知债权人的公告
2025-02-04 16:00
证券代码:600917 证券简称:重庆燃气 公告编号:2025-009 重庆燃气集团股份有限公司(以下简称"公司")于2025年1月8日召开第四届董事会第 二十三次会议和第四届监事会第二十六次(临时)会议,2025年1月24日召开2025年第一 次临时股东大会,分别审议通过了《关于变更注册资本及修订〈公司章程〉的议案》等议 案,具体内容详见上海证券交易所网站(www.sse.com.cn)披露的《重庆燃气集团股份有 限公司关于回购注销公司限制性股票的公告》(公告编号:2025-004)、《关于变更注册 资本及修订〈公司章程〉的公告》(公告编号:2025-005)。本次回购注销限制性股票共 计10,300,240 股。本次回购注销完成后,公司 总股本将由1,571,340,000股减少至 1,561,039,760股,公司注册资本也相应由1,571,340,000元减少为1,561,039,760元。 二、需债权人知晓的相关信息 公司本次回购注销限制性股票将导致注册资本减少,根据《中华人民共和国公司法》 等相关法律、法规的规定,公司特此通知债权人,债权人自接到公司通知起30日内、未接 到通知者自本公告披露之日起 ...
重庆燃气(600917) - 重庆静昇律师事务所关于重庆燃气集团股份有限公司2025年第一次临时股东大会法律意见书
2025-01-24 16:00
曲 록 落 听 CKHEALT TARK TIDA 法律意见书 致:重庆燃气集团股份有限公司 重庆静昇律师事务所接受重庆燃气集团股份有限公司(以下简称"公司")的 委托,指派韩欢欢、江林枫律师(以下简称"本所律师")出席了公司于 2025 年 1 月 24 日 14 时 30 分在重庆市江北区鸿恩路 7 号公司 4 楼 404 会议室召开的 2025 年第一次临时股东大会(以下简称"本次股东大会")。现根据《中华人 民共和国公司法》(以下简称"《公司法》")、《中华人民共和国证券法》和 中国证券监督管理委员会《上市公司股东大会规则》(以下简称"《规则》") 的有关规定以及《重庆燃气集团股份有限公司章程》(以下简称"《公司章程》") 的规定,本所律师为公司本次股东大会出具法律意见书。 本法律意见书仅用于见证公司本次股东大会,不得用于其他用途。 本所律师按照律师行业公认的业务标准、道德规范和执业精神,见证本次股 东大会,并对公司提供的有关文件和资料进行了核查和验证。现就本次股东大会 的召集、召开程序、召集人资格、出席会议人员的资格、股东大会的表决程序等 事项出具法律意见如下: 重 廖 靜 昆 律 師 事 務 所 ...
重庆燃气(600917) - 重庆燃气2025年第一次临时股东大会决议公告
2025-01-24 16:00
本次公司 2025 年第一次临时股东大会采用现场投票和网络投票相结合的表决 方式审议有关议案,会议由重庆燃气集团股份有限公司董事长李金陆主持。根据 《公司法》《公司章程》和《股东大会议事规则》的相关规定,本次会议的召集、 召开合法有效。 证券代码:600917 证券简称:重庆燃气 公告编号:2025-008 重庆燃气集团股份有限公司 2025 年第一次临时股东大会决议公告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述 或者重大遗漏,并对其内容的真实性、准确性和完整性承担法律责任。 重要内容提示: 本次会议是否有否决议案:无 一、 会议召开和出席情况 | 1、出席会议的股东和代理人人数 | 202 | | --- | --- | | 2、出席会议的股东所持有表决权的股份总数(股) | 758,208,419 | | 3、出席会议的股东所持有表决权股份数占公司有表决权股 | | | 份总数的比例(%) | 48.2523 | (四) 表决方式是否符合《公司法》及《公司章程》的规定,大会主持情况等。 (一) 股东大会召开的时间:2025 年 1 月 24 日 (二) 股东大会召开的地点:重庆市 ...
重庆燃气(600917) - 重庆燃气集团股份有限公司2025年第一次临时股东大会议案资料
2025-01-17 16:00
会议须知 600917.SH 重庆燃气集团股份有限公司 2025 年第一次临时股东大会 议案资料 重庆燃气集团股份有限公司董事会 二○二五年一月 2025 年第一次临时股东大会会议资料 为维护全体股东合法权益,确保股东大会的正常秩序 和议事效率,保证股东大会的顺利进行,根据《中华人民共 和国公司法》《上市公司股东大会规则》《重庆燃气集团股份 有限公司章程》《重庆燃气集团股份有限公司股东大会议事 规则》等规定,特制定本须知。 一、为保证本次会议的正常秩序,除出席会议的股东 (或股东代表)、董事、监事、高级管理人员、见证律师 以及公司邀请的人员以外,公司有权依法拒绝其他人员进 入会场。 二、现场出席本次会议的股东(或股东代表)应按照 公司在上海证券交易所网站(www.sse.com.cn)披露的《关 于召开 2025 年第一次临时股东大会的通知》要求,持相关 证件于现场会议参会确认登记时间办理登记手续。 三、出席本次会议的股东(或股东代表),依法享有 发言权、质询权、表决权等权利,并履行法定义务和遵守 相关规则。 四、为尊重和维护全体股东的合法权益,保障大会的 正常秩序,会议开始后请关闭手机或调至静音状态。本次 ...
重庆燃气(600917) - 重庆燃气关于调整2020年限制性股票激励计划回购价格的公告
2025-01-08 16:00
关于调整 2020 年限制性股票激励计划回购价格的公告 重庆燃气集团股份有限公司 1、2020 年 12 月 1 日,公司召开第三届董事会第十四次会议,审议通过了《关于实 施公司<2020 年限制性股票激励计划(草案)>及其摘要的议案》《关于制定公司<2020 年限制性股票激励计划实施考核管理办法>的议案》《关于制定公司<2020 年限制性股票 激励计划管理办法>的议案》《关于提请股东大会授权董事会办理公司 2020 年股权激励 计划相关事宜的议案》以及《关于召开公司 2020 年第一次临时股东大会的议案》。公 司独立董事就激励计划是否有利于公司的持续发展以及是否存在损害公司及全体股东 利益的情形发表独立意见。同日,公司召开第三届监事会第十九次(临时)会议,审议 通过了《关于实施公司<2020 年限制性股票激励计划(草案)>及其摘要的议案》《关于 公司<2020 年限制性股票激励计划实施考核管理办法>的议案》《关于公司<2020 年限制 性股票激励计划管理办法>的议案》《关于公司<2020 年限制性股票激励计划激励对象名 单>的议案》。 2、2020 年 12 月 2 日至 2020 年 12 月 11 日, ...