Workflow
IBEX(IBEX)
icon
Search documents
IBEX(IBEX) - 2025 Q3 - Quarterly Results
2025-05-08 20:20
Exhibit 99.1 IBEX Reports Record Quarterly Revenue and EPS, Returns to Double-Digit Growth, Raises Fiscal Year Guidance WASHINGTON, DC— May 8, 2025 —IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2025. | | | | | Three months ended March 31, 2025 | | | | | Nine months ended March 31, 2025 | | | | --- | --- | --- | --- | --- | --- | --- | --- ...
IBEX Reports Record Quarterly Revenue and EPS, Returns to Double-Digit Growth, Raises Fiscal Year Guidance
Globenewswire· 2025-05-08 20:05
Quarterly revenue grew 11% versus prior year quarter - highest growth in ten quartersAdjusted EPS of $0.82 - an increase of 18% to prior year quarterMakes strategic entry into India - launching with leading healthcare clientBoard authorizes a new $15 million share repurchase plan WASHINGTON, May 08, 2025 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third ...
ibex to Showcase AI-powered CX Solutions for Utilities at the IUCX Annual Conference 2025
Globenewswire· 2025-04-30 13:00
Helping Utilities Take Customer Satisfaction and Trust to New Heights While Reducing Operating Costs ibex to Showcase AI-powered CX Solutions for Utilities at the IUCX Annual Conference 2025 Helping utilities elevate customer satisfaction and trust while reducing operating costs PHOENIX, April 30, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will be participating in the IUCX ...
ibex AI Solutions Win 2025 Product of the Year Awards from CUSTOMER Magazine
GlobeNewswire News Room· 2025-04-29 13:00
WASHINGTON, April 29, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX Translate and ibex Wave iX AI Virtual Agent have each earned the 2025 Product of the Year Award from TMC's CUSTOMER Magazine, for helping clients improve the customer experience. About CUSTOMER Magazine TMC'sCUSTOMERmagazine, originally launched in 1982 as Telemarketing magazine, remains ...
IBEX Limited to Announce Third Quarter 2025 Financial Results on May 8th, 2025
Newsfilter· 2025-04-24 20:30
WASHINGTON, April 24, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report third quarter 2025 financial results after the market close on Thursday, May 8, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Third Quarter 2025 ...
Philippine Airlines Names ibex Contact Center Partner of the Year
Globenewswire· 2025-04-03 13:00
Core Insights - ibex has been awarded the Top Overall Contact Center Partner Award for 2024 by Philippine Airlines (PAL), achieving the highest scorecard results among PAL's contact center partners [1][13] - PAL's customer support achieved impressive scores of 95% Customer Satisfaction (CSAT) and +74 Net Promoter Score (NPS) for voice interactions, and 92% CSAT with +78 NPS for non-voice interactions, reflecting the effectiveness of the partnership with ibex [2] Company Performance - ibex operates nine customer experience (CX) service centers across the Philippines and recently opened a new site in Davao, indicating ongoing expansion efforts [3] - The company utilizes the AI-powered ibex Wave iX solution suite to enhance customer interactions and drive profitability [4] Employee Engagement - ibex has been recognized for its agent-first culture and outstanding employee experience, receiving multiple awards including Philippines' Best Employers 2024 [6] - The company emphasizes a positive employee experience, which is believed to translate into better customer experiences, and offers competitive compensation and industry-leading training programs [7] Industry Context - Philippine Airlines, established in 1941, is the flag carrier of the Philippines and operates a fleet serving numerous domestic and international destinations [9][10] - ibex provides a range of business process outsourcing (BPO) and customer engagement solutions, managing nearly 175 million customer interactions annually and contributing over $2.2 billion in lifetime customer revenue [12]
ibex Kicks Off Global Employee-Driven Charitable Initiative for 2025
Newsfilter· 2025-03-19 13:00
WASHINGTON, March 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the official launch of its 2025 ibex Cares™ campaign, which empowers employees to select and support local charities in their communities, fostering meaningful connections, and creating lasting positive impact where they live and work. In its eighth year, ibex Cares™ spans multiple countries and supports a ...
ibex Sponsors CCW Executive Exchange 2025 in Austin
Globenewswire· 2025-03-12 13:00
ibex to Showcase Transformative CX Solutions and AI-Driven Technologies ibex Sponsors CCW Executive Exchange 2025 Showcasing Transformative CX Solutions and AI-Driven Technologies AUSTIN, Texas, March 12, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its sponsorship of the CCW Executive Exchange in Austin, TX, March 12–14, 2025. Featured topics at the Austin event will ...
ibex Celebrates Employee Growth and Career Advancement in Jamaica with Third iGrow with ibex Event
Globenewswire· 2025-02-19 14:00
Nearly 90 team members in Jamaica promoted, reflecting ibex’s commitment to internal talent development and leadership pipeline ibex Celebrates Employee Growth & Career Advancement in Jamaica with Third iGrow with ibex Event Nearly 90 team members promoted, reinforcing commitment to internal talent development and leadership pipeline KINGSTON, Jamaica, Feb. 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement ...
ibex Names Phil Taylor Country Manager for Jamaica
Newsfilter· 2025-02-12 14:00
KINGSTON, Jamaica, Feb. 12, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Phil Taylor as Senior Vice President and Country Manager for Jamaica. In his new role, Phil will report directly to David Wilkerson, Executive Vice President of Global Operations, and will oversee the company's operations and strategic initiatives in Jamaica. Phil joined ibex two ye ...