Core Viewpoint - IBEX Limited is set to announce its first quarter 2026 financial results on November 6, 2025, and will host a conference call to discuss these results and the company's outlook [1] Company Overview - IBEX is a global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, focusing on helping companies acquire, engage, and retain customers [2] - The company operates approximately 30 operations facilities worldwide, utilizing next-generation technology to enhance customer experiences across various sectors including retail, e-commerce, healthcare, fintech, utilities, and logistics [2] Operational Highlights - IBEX employs a diverse global team of over 33,000 employees and manages nearly 170 million critical customer interactions annually, leveraging its AI-powered ibex Wave iX solutions suite to deliver a differentiated customer experience [3]

Core Insights - The article discusses the upcoming expert panel at the ICMI's Contact Center Expo, focusing on how Red Roof has transformed its call center into an award-winning, AI-driven customer experience [2][3] - The panel will feature key executives from Red Roof and ibex, highlighting innovative customer experience (CX) strategies and technology in the hospitality industry [2][3] Company Overview - Red Roof is recognized as a leader in the lodging industry, creating the Upscale Economy® segment and serving millions of guests annually with over 60,000 rooms across more than 700 properties in the U.S. and Japan [5] - ibex is a global provider of business process outsourcing (BPO) and AI-powered customer engagement solutions, operating approximately 30 facilities worldwide and managing nearly 175 million customer interactions annually, contributing over $2.2 billion in lifetime customer revenue [6][7] Event Details - The panel discussion titled "The CX Revolution in the Hospitality Industry" is scheduled for October 29, 2025, from 4:00 - 5:00 p.m. Eastern time at the Loews Royal Pacific Resort [2] - The event is organized by the International Customer Management Institute (ICMI), which has supported over 50,000 organizations globally since 1985 [4]

Core Insights - IBEX Limited (NASDAQ: IBEX) has experienced a significant increase in stock price, up 69% year-to-date and 25% since being rated a Buy in May [1] Company Performance - The company is noted for its strong fundamentals and potential for further growth, indicating a positive outlook for investors [1] Analyst Background - The analysis is provided by a financial analyst with a background in petroleum and gas engineering, emphasizing a focus on tech, infrastructure, and internet services [1]

Core Insights - IBEX Limited (NASDAQ: IBEX) has experienced a significant increase in stock price, rising 69% year-to-date and 25% since being rated a Buy in May, indicating strong market performance and potential for further growth [1] Company Performance - The company has shown robust growth in its stock value, suggesting strong fundamentals and market confidence [1] Analyst Background - The analysis is conducted by a financial analyst with a background in petroleum and gas engineering, emphasizing a focus on tech, infrastructure, and internet services, particularly companies with strong fundamentals and growth potential [1]

Core Insights - ibex has appointed Michael Ringman as Chief Technology Officer to enhance its leadership in AI-driven customer experience (CX) solutions [1][2][3] Company Overview - ibex is a global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, operating approximately 30 facilities worldwide [4][5] - The company employs over 33,000 individuals and manages nearly 175 million critical customer interactions annually, contributing over $2.2 billion in lifetime customer revenue each year [5] Leadership and Strategy - Michael Ringman brings over 25 years of technology leadership experience, having previously worked at TELUS International and TeleTech Holdings Inc. [3] - As CTO, Ringman will lead the technology strategy focused on developing best-in-class AI solutions and overseeing global infrastructure and IT security [2][3] - The CEO of ibex, Bob Dechant, expressed confidence that Ringman's expertise will accelerate the company's AI technology roadmap and differentiate ibex in the BPO industry [3] Industry Context - The BPO industry is experiencing rapid changes, particularly at the intersection of AI and customer experience, necessitating agility and customer-centric approaches [4]

Core Insights - Three IT services stocks, Ibex Ltd., 9F Inc., and GDS Holdings Ltd., have entered the top 10th momentum percentile rankings, indicating strong technical signals and increasing investor demand in the IT services sector [1][6]. Momentum Percentile Overview - Momentum percentile ranks a stock's price strength and volatility against peers, with higher percentiles indicating greater momentum, serving as a signaling tool for traders and investors [2]. Company Performance - **Ibex Ltd.**: Momentum percentile increased from 86.34 to 92.45, a rise of 6.11 points. The stock has risen 88.66% year-to-date and 103.78% over the past year, showing strong price trends across all time frames [7]. - **9F Inc.**: Momentum percentile advanced from 89.29 to 92.66, gaining 3.37 points. The stock is up 88.49% year-to-date, maintaining a strong price trend despite a poor growth ranking [7]. - **GDS Holdings Ltd.**: Momentum percentile jumped from 86.57 to 90.38, an increase of 3.81 points. The stock has advanced 68.08% year-to-date and 89.96% over the past year, indicating climbing investor appetite [7]. Sector Trends - The collective rise of these three companies into the momentum top decile reflects a growing trend of sector-specific strength, potentially driven by robust earnings, sectoral growth, or increased institutional interest [6].

Core Insights - ibex is sponsoring the Customer Response Summit in San Diego, showcasing a presentation titled "Moments of Brilliance" in collaboration with Peloton [1][8] - The presentation will focus on innovative customer experience (CX) strategies and technology that enhance customer engagement and yield measurable results [2][3] Company Overview - ibex is a global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, operating approximately 30 facilities worldwide [6] - The company employs over 33,000 individuals and manages nearly 170 million customer interactions annually, contributing over $2.2 billion in lifetime customer revenue each year [7] Event Details - The Customer Response Summit will take place from September 17 to 19, 2025, at the InterContinental San Diego, celebrating 15 years of advancing customer experience through collaboration and innovation [3][5] - A team of ibex CX experts will be present to discuss strategies for enhancing customer experience and demonstrate the company's AI-powered solutions aimed at optimizing contact center performance and reducing operating costs [4]

Market Sentiment - The CNN Money Fear and Greed index showed a slight decline, remaining in the "Neutral" zone with a reading of 54.2, down from 54.5 [5] - U.S. stocks settled mixed, with the Dow Jones index falling more than 250 points during the session [1][3] Company Performance - Adobe Inc. reported better-than-expected third-quarter results and raised its fiscal 2025 outlook [2] - IBEX Ltd. shares surged over 36% after reporting better-than-expected fourth-quarter financial results and issuing FY26 sales guidance above estimates [2] Economic Indicators - The University of Michigan consumer sentiment index declined to 55.4 in September from 58 in August, below market estimates of 58 [2] Sector Performance - Most sectors on the S&P 500 closed negatively, with industrials, health care, and materials stocks recording the largest losses [3] - Consumer discretionary and utilities stocks closed higher, bucking the overall market trend [3] Upcoming Earnings - Investors are awaiting earnings results from Hain Celestial Group Inc., High Tide Inc., and Dave & Buster's Entertainment Inc. [4]

Core Insights - Ibex's stock surged 41.1% in early trading, maintaining a 33% increase by 1:15 p.m. ET on Friday, driven by positive developments in its digital business and AI initiatives [1][2] Financial Performance - Ibex reported Q4 revenue of $147 million, an 18% year-over-year increase, with strong growth in retail and e-commerce, healthcare, and travel sectors [4] - The company achieved record revenue for both Q4 and the full fiscal year 2025, marking the highest revenue growth in 11 quarters and the fastest growth in three years [6][5] AI and Digital Transformation - The CEO highlighted a significant transition from proof of concept to full-scale deployment of AI solutions, indicating a strategic shift towards becoming a digital-first business [4] - Ibex is leveraging its Wave iX platform, utilizing generative AI to enhance customer experiences and is now targeting the government sector for expansion [4] Capital Expenditures and Share Buybacks - Capital expenditures more than doubled to $18.4 million in 2025, aimed at capacity expansion, while the company generated record free cash flow of $27.3 million and repurchased nearly 3.9 million shares, representing almost 23% of outstanding shares [7] Future Projections - Ibex projects a revenue growth of 7.5% for FY 2026 and plans to allocate $20 million to $25 million for further expansions, indicating a positive outlook for the company [8]

Group 1 - U.S. stocks experienced mixed performance, with the Dow Jones index declining by over 100 points on Friday [1] - IBEX Limited reported better-than-expected fourth-quarter financial results, with earnings of 87 cents per share, surpassing the analyst consensus estimate of 70 cents per share [2] - IBEX's quarterly sales reached $147.138 million, exceeding the analyst consensus estimate of $132.925 million, leading to a 33.7% surge in its shares to $40.74 [2] Group 2 - QMMM Holdings Limited saw its shares jump by 52% to $115.00 [4] - Rigetti Computing, Inc. shares rose by 15% to $19.19 [4] - IonQ, Inc. gained 14% to $53.88 after receiving regulatory approval for the acquisition of Oxford Ionics [4] - Serve Robotics Inc. increased by 14% to $13.01 [4] - Figure Technology Solutions, Inc. shares gained 13.6% to $35.36, pricing its IPO at $25 per share [4] - QuantaSing Group Limited rose by 12% to $10.91, with financial results expected on Sept. 17 [4] - HUTCHMED (China) Limited increased by 11.2% to $18.20 [4] - NuCana plc shares rose by 9.5% to $4.0200 [4] - Warner Bros. Discovery, Inc. gained 8.8% to $17.60 following news of a potential bid from Paramount Skydance [4] - Six Flags Entertainment Corporation surged by 7% to $23.30 after reporting year-over-year attendance increases and strong season pass sales for 2026 [4] - Tesla, Inc. shares increased by 5.2% to $385.75 amid internal criticisms of CEO Elon Musk's leadership [4]