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Southwest Airlines as we know it is over. Here's what's changing, from bag fees to basic economy
CNBC· 2025-03-11 13:21
A Southwest Airlines Boeing 737 MAX is pushed back from the gate at San Diego International Airport in San Diego, Aug. 24, 2024.Southwest Airlines announced Tuesday what was once unthinkable: It will start charging customers to check their luggage.It's a $300 million gamble. Last year, Southwest said its "rigorous research" found it would lose that much in market share if it started charging bag fees. The policy has set Southwest apart from its competitors for decades.Getting rid of its famous "two bags fly ...
SOUTHWEST AIRLINES OUTLINES CHANGES TO DRIVE REVENUE GROWTH AND REWARD ITS MOST LOYAL CUSTOMERS
Prnewswire· 2025-03-11 10:43
Core Insights - Southwest Airlines is rapidly evolving with new initiatives aimed at enhancing customer loyalty and providing more travel options for current and future customers [1][2] - The company aims to attract new customer segments and return to expected profitability levels while maintaining its focus on customer service and operational excellence [2][3] Initiatives and Changes - Upcoming changes include the implementation of assigned seating and extra legroom options, as well as a partnership with Icelandair that began on February 13, 2025 [3] - The airline has achieved a leading position in on-time performance for 2025, operating 98.3% of its published flight schedule without cancellations, marking a year-over-year improvement [3][6] Loyalty Program Adjustments - Travel credits will now expire one year from the ticketing date for most fares, with Basic fares expiring in six months [4] - The Rapid Rewards program will see changes in points earning, with more points awarded on Business Select fares and fewer on Wanna Get Away fares [5] - A new Basic fare will be introduced for the lowest priced tickets purchased on or after May 28, 2025, coinciding with the rollout of assigned seating and extra legroom options [5] Distribution and Customer Reach - Southwest is expanding its distribution channels, now allowing bookings through online travel agency Expedia [5] - The airline continues to focus on providing value to its Rapid Rewards members and enhancing customer experiences [3][5]
Southwest Airlines will charge to check bags for the first time
CNBC· 2025-03-11 10:36
Core Viewpoint - Southwest Airlines will begin charging passengers for checked bags, marking a significant shift in its long-standing policy of offering this service for free, which was a key differentiator from competitors [1][4]. Group 1: Company Changes - The decision to charge for checked bags comes after pressure from activist investor Elliott Investment Management, which acquired a stake in the airline and secured five board seats to advocate for rapid changes [2]. - Starting from May 28, passengers purchasing tickets will have to pay for checked bags, with exceptions for elite frequent flyers and Southwest credit card holders who will still receive complimentary checked bags [3]. Group 2: Industry Context - This policy change aligns Southwest with other major U.S. airlines, which collectively earned $5.5 billion from baggage fees last year, according to federal data [4]. - Historically, Southwest executives emphasized that the free checked bag policy was a primary reason customers chose the airline, indicating a shift in strategy as the company adapts to competitive pressures [5].
Southwest Airlines closing 2 more crew bases in cost-cutting push
CNBC· 2025-03-04 17:48
Southwest Airlines is closing two more crew basis amid its cost-cutting push that has also led to its first mass layoffs in its more than 50 years of flying.The airline is closing crew bases at Florida's Fort Lauderdale-Hollywood International Airport and at Texas' Austin-Bergstrom International Airport, according to a flight attendant union memo."While the Company is within its rights to make this decision, it is not without impact on Flight Attendants," said TWU Local 556 President Bill Bernal. He said th ...
Southwest Airlines to Present at the J.P. Morgan Industrials Conference
Prnewswire· 2025-03-04 17:48
DALLAS, March 4, 2025 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) has been invited to speak at the J.P. Morgan Industrials Conference. J.P. Morgan will be webcasting the audio presentation live, and a link to the webcast will be made available via the Investor Relations homepage on the Southwest Airlines website. Details of the audio webcast are as follows: Date: March 11, 2025 Time:  11:15am ET Speaker:  Bob Jordan, President, Chief Executive Officer, & Vice Chairman of the Board ...
Southwest Airlines Stock Catches a Downgrade. This One Thing 'Can't Be Ignored.
Barrons· 2025-03-03 13:49
Southwest Airlines Stock Catches a Downgrade. This One Thing ‘Can’t Be Ignored.’ ...
Southwest Airlines employees fear it's becoming just any other airline: Big job cuts eat away at its culture, they say.
Business Insider· 2025-02-25 19:14
Core Points - Southwest Airlines has conducted its first major layoffs, affecting 1,750 employees, or about 15% of its corporate staff, raising concerns among employees about the potential loss of the company's unique culture [6][8][17] - The layoffs come after an activist investor, Elliott Management, acquired a significant stake in the airline and pushed for operational changes to cut costs and improve profitability [4][16] - Changes include the introduction of assigned seating and premium seating options, marking a departure from Southwest's traditional open-seating policy and one-class cabin approach [5][20] Group 1: Layoffs and Cultural Impact - The layoffs in February are the first mass layoffs in the airline's history since its founding in 1971, affecting teams that contributed to the company's free-spirited culture [2][8] - Employees express concerns that the recent changes could erode the company's storied culture, which has been a key differentiator in the airline industry [10][18] - The hospitality team, responsible for enhancing customer experience, was significantly downsized, which may further impact the company's culture [7][9] Group 2: Activist Investor Influence - Elliott Management's involvement has led to significant changes in the airline's operations, with a focus on cost-cutting and revenue generation [4][16] - The activist investor criticized the airline for not evolving its business practices and product offerings, which has contributed to a decline in stock performance compared to competitors [17] - The company aims to save $510 million over the next two years through these changes, indicating a strong focus on financial performance [18] Group 3: Future Outlook - The introduction of assigned seating and premium cabins is set to begin in the first half of 2026, which may alter customer perceptions of the airline [5][20] - Employees fear that the essence of Southwest Airlines, characterized by its unique culture and customer-friendly policies, may be lost as the company adopts more conventional practices [13][18] - Despite the changes, some employees remain hopeful that the core culture can endure, although the overall sentiment suggests a shift in the company's identity [14][18]
Southwest to lay off 15% of corporate staff amid rising Wall Street pressure to slash costs
New York Post· 2025-02-19 15:32
Group 1 - Southwest Airlines is cutting 15% of its corporate workforce, affecting 1,750 jobs, including 11 senior leadership positions, to become a "leaner" company [1][6] - The layoffs are part of a transformational plan aimed at reducing overhead costs and improving financial performance, with expected savings of approximately $210 million for fiscal year 2025 and $300 million for fiscal year 2026 [2][4] - The company anticipates incurring $60 million to $80 million in costs related to severance payments and post-employment benefits in the first quarter of fiscal year 2025 [3] Group 2 - The airline is implementing measures to limit discretionary spending, including halting certain corporate events and pausing hiring and summer internships [5] - Southwest aims to achieve a $500 million run rate in savings by 2027 as part of its multi-year financial improvement plan [6] - Upcoming changes include offering assigned seats, evolving the boarding process, introducing premium seating, and starting red-eye flights to maximize aircraft utilization [7]
Southwest Airlines Could Fly High On Demand Growth, But Needs To Improve Margins
Seeking Alpha· 2025-02-19 07:49
Core Insights - Albert Anthony is a Croatian-American media personality who has gained over 1,000 followers on investor platforms since 2023, focusing on markets and stocks [1] - He is set to launch a new book titled "Financial Markets: Growing A Dividend Income Portfolio" in 2025, which aligns with his ongoing article series on the same topic [1] - Albert Anthony has a background in management and information systems, having worked in a top-10 financial firm's IT department [1] Company and Industry Summary - Albert Anthony operates under the brand Albert Anthony & Co., a sole proprietorship registered in Austin, Texas [1] - The company focuses on building a dividend portfolio through its Future Investor Fund, which is managed by Albert Anthony as a home-based investor [1] - The brand does not provide personalized financial advice or sell financial products, instead offering general market commentary based on publicly available data [1]
LUV Plans to Lay Off 15% of Workforce to Achieve Cost Efficiency
ZACKS· 2025-02-18 18:06
Core Viewpoint - Southwest Airlines Co. (LUV) is implementing a workforce reduction as part of its transformational plan to enhance efficiency, reduce operating costs, and remain competitive [1][4]. Group 1: Downsizing Details - LUV plans to cut 15% of its corporate positions, equating to approximately 1,750 employee roles, by the end of Q2 2025 [2]. - The layoffs will include eleven senior leadership positions, which represent 15% of LUV's senior management committee [2]. Group 2: Expected Financial Impact - The company anticipates cost savings of about $210 million in 2023 and approximately $300 million in 2026 due to the layoffs [3]. - A one-time charge of $60-$80 million is expected in Q1 2025 related to severance payments and post-employment benefits [3]. Group 3: Broader Cost-Saving Initiatives - LUV is actively pursuing various cost-saving measures, including minimizing hiring, optimizing scheduling, and improving corporate efficiency, aiming to exceed a $500 million cost initiative announced at the 2024 Investor Day [5]. - The company has paused corporate hiring, suspended promotions, and eliminated some employee team-building events to further reduce costs [6]. Group 4: Financial Maneuvers - LUV has entered into a deal with Babcock & Brown Aircraft Management to sell and lease back 36 Boeing 737-800 aircraft, which is expected to raise cash and strengthen its financial position [7].