2020 RESULTS Presentation to analysts and investors | 24 February 2021 Classification: Public | --- | --- | |-----------------------|---------------------------------------------| | Introduction | António Horta-Osório, Group Chief Executive | | Financial Update | William Chalmers, Chief Financial Officer | | Strategic Review 2021 | William Chalmers, Chief Financial Officer | | Q&A | | 1 Classification: Public | --- | |--------------------------------------------| | | | | | Introduction | | | | | | António H ...

Lloyds Banking Group plc (NYSE:LYG) Q3 2020 Earnings Conference Call October 29, 2020 5:30 AM ET Company Participants António Horta-Osório – Executive Director and Group Chief Executive Officer William Chalmers – Executive Director and Chief Financial Officer | --- | --- | |------------------------------------------------------------|-------| | | | | Conference Call Participants | | | Rahul Sinha – J.P. Morgan | | | Aman Rakkar – Barclays | | | Guy Stebbings – Exane | | | Chris Cant – Autonomous | | | Marti ...

Lloyds Banking Group plc (NYSE:LYG) Q2 2020 Earnings Conference Call July 30, 2020 4:30 AM ET Company Participants António Horta-Osório - Executive Director and Group Chief Executive William Chalmers - Executive Director and Chief Financial Officer Conference Call Participants Raul Sinha - JPMorgan Aman Rakkar - Barclays Andrew Coombs - Citi Robert Noble - Deutsche Bank Martin Leitgeb - Goldman Sachs Guy Stebbings - Exane Fahed Kunwar - Redburn Jonathan Pierce - Numis António Horta-Osório Thank you. Good mo ...

| --- | --- | --- | --- | --- | |-------|-------|---------|--------------------------------------------------------|-------| | | | | | | | | | | | | | | | | | | | | | RESULTS | 2020 HALF YEAR | | | | | | Presentation to analysts and investors \| 30 July 2020 | | Classification: Public | --- | --- | |--------------------------------------------|-------| | | | | | | | Introduction | | | | | | António Horta-Osório Group Chief Executive | | 1 Classification: Public Quick response to the crisis with transformati ...

Lloyds Banking Group plc (NYSE:LYG) Q1 2020 Earnings Conference Call April 30, 2020 4:30 AM ET Company Participants António Horta-Osório – Executive Director and Group Chief Executive William Chalmers – Executive Director and Chief Financial Officer | --- | --- | |--------------------------------|-------| | | | | Conference Call Participants | | | Joe Dickerson – Jefferies | | | Aman Rakkar – Barclays | | | Raul Sinha – JPMorgan | | | Andrew Coombs – Citi | | | Jonathan Pierce – Numis | | | Martin Leitgeb – ...

As filed with the Securities and Exchange Commission on 25 February 2020 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 20-F o REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR 12(g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended 31 December 2019 OR o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 OR o SHELL COMPANY REPORT PURSU ...

Financial Data and Key Metrics Changes - Underlying profit for 2019 amounted to GBP 7.5 billion with a return on tangible equity (ROTE) of 14.8% [4] - Statutory profit after tax was GBP 3 billion, significantly below last year, primarily due to PPI charges [4][6] - Net income was GBP 17.1 billion, slightly lower than the prior year, with a net interest margin of 2.88% [6][35] - Total costs were reduced by 5%, including a 6% reduction in business-as-usual costs, resulting in a cost-to-income ratio of 48.5% [6][36] Business Line Data and Key Metrics Changes - The open mortgage book increased by GBP 3.5 billion in 2019, driven by the Tesco book acquisition [10] - The SME portfolio grew by 3.3% since the start of GSR3, outperforming the market [10] - Consumer finance, particularly in Motor Finance, saw a GBP 1 billion increase [44] - The Commercial Banking portfolio's margin remained stable at 2%, despite a reduction in the asset base [45] Market Data and Key Metrics Changes - The UK economy showed resilience despite challenges, with household spending power rising close to 2% annually [12] - Employment rates reached all-time highs, and consumer confidence showed signs of improvement [12] - Business confidence is gradually recovering as Brexit-related uncertainties diminish [12] Company Strategy and Development Direction - The company is focused on strategic investments, having made around GBP 2 billion since the start of GSR3, with a commitment of over GBP 3 billion by the end of 2020 [3] - The strategy aims to transform the group for success in a digital world while supporting the core purpose of Helping Britain Prosper [14] - The company is enhancing customer experience through digital capabilities and partnerships with fintech providers [18][19] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the business's resilience and strategic direction, despite external challenges [3][12] - The outlook for 2020 includes expectations for increased statutory profits and a statutory ROTE of 12% to 13% [64][71] - The company anticipates a gradual improvement in other income, particularly in Insurance and Wealth [52] Other Important Information - The company plans to move to quarterly dividends starting Q1 2020, with an increase in total ordinary dividends to 3.37p per share [5][71] - The CET1 capital ratio finished at 13.8%, with expectations for free capital build of 170 to 200 basis points in 2020 [8][69] Q&A Session Summary Question: Outlook for non-interest income and capital distribution - Management discussed the Insurance business's performance and the potential for rate hardening in 2020, indicating that they are not relying solely on this for performance [74][75] - Regarding capital, management noted a prudent stance and that the decision on capital repatriation will be made by the Board at the end of 2020 [76] Question: Net interest income and balance sheet guidance - Management addressed the NIM guidance and the impact of reinvestment in Q4, along with expectations for the balance sheet mix evolving over the year [77]

2019 RESULTS Presentation to analysts and investors | 20 February 2020 | --- | --- | |--------------------|--------------------------------------------| | | | | Introduction | António Horta-Osório Group Chief Executive | | Retail Bank update | Vim Maru Group Director, Retail Bank | | Financials | William Chalmers Chief Financial Officer | | Q&A | | 1 | --- | --- | |--------------------------------------------|-------| | | | | Full year results – Introduction | | | | | | António Horta-Osório Group Chief Exec ...

Q3 INTERIM MANAGEMENT STATEMENT Presentation to analysts and investors | 31 October 2019 Solid financial performance in a challenging environment - Net income of £13.0bn, 3% lower, with NIM of 289bps - Continued reduction in total costs, down 5%, with BAU costs down 6% and cost:income ratio further improved to 46.5% - Credit quality remains strong; net AQR increased to 29bps including a single large corporate charge in Q3 Q3 2019 Year to date | --- | --- | --- | |---------------------------------------|---- ...

Financial Performance - Statutory profit before tax for the first nine months was £2.9 billion, significantly down due to an additional PPI charge of £1.8 billion in Q3 [6][19] - Underlying profit decreased by 5% to £6 billion, with a strong underlying return on tangible equity at 15.7% [7][20] - Revenues fell by 3%, while total costs decreased by 5%, leading to an improved cost-income ratio of 46.5% [7][15] Business Line Performance - Other income for the quarter was £1.3 billion, facing challenges particularly in commercial markets and lower fee income in retail due to reduced fleet volumes [12][14] - Insurance business continued to perform well, although impacted by rates, with no recurrence of benefits from previous asset manager changes [13] - The open mortgage book increased by £6.1 billion, including £3.7 billion from the Tesco acquisition, with strong underlying growth of £2.4 billion [21][22] Market Performance - SME lending grew by 2% year-on-year, while motor finance increased by 8%, outperforming the market [23] - Total current accounts rose by 3%, with UK personal current accounts growing approximately 50% ahead of a competitive market [23] Company Strategy and Industry Competition - The company continues to target a progressive and sustainable ordinary dividend, maintaining a capital target of around 12.5% with a management buffer of 1% [8][28] - The strategy includes a focus on cost reductions and prudent growth, with investments of £1.7 billion since the launch of GSR3 in 2018 [29][31] - The company aims to be a top 3 financial planning business by the end of 2023 through the launch of Schroders Personal Wealth [29] Management Commentary on Operating Environment and Future Outlook - The management acknowledged the subdued economic environment impacting business performance, with continued uncertainty likely to affect the outlook [30][31] - For 2019, the company expects a net interest margin of 288 basis points and operating costs to be less than £7.9 billion [30] - The management remains focused on prudent growth, cost reduction, and investment in the business despite external pressures [31] Other Important Information - The company has seen a reduction in the restructuring charge by 54% year-on-year, with the integration of MBNA and ring-fencing work now complete [19] - The effective tax rate for the year-to-date is 33%, reflecting the nondeductibility of certain PPI redress costs [20] Q&A Session Summary Question: Other operating income trends and annualization - Management indicated that the tough environment for other income is expected to persist into Q4, cautioning against annualizing Q3 trends [33][34][40] Question: Capital generation outlook for 2020 - Management expressed confidence in the capital-generating characteristics of the business, expecting to remain within the 170 to 200 basis points range for capital generation [41][42] Question: Bulk annuities appetite and pipeline - Management confirmed no change in appetite for bulk annuities, noting that timing issues affect quarterly outcomes [49][50] Question: Motor finance charge and market sensitivity - The motor finance charge was influenced by second-hand car prices, with recent data indicating a slight improvement [53][54] Question: PPI charge and provision details - The £1.8 billion PPI provision includes components for direct complaints, official receiver considerations, and operational costs, with management providing a detailed breakdown [78][79] Question: Cost-to-income ratio guidance - Management refrained from providing specific guidance on the cost-to-income ratio for 2021, citing a tough revenue environment [83] Question: Mortgage competition and growth outlook - Management noted competitive pressures in the mortgage market, with a cautious approach to growth based on risk-adjusted returns [86][90]