Key Takeaways ServiceNow's AI products are on track to hit $1B in ACV by 2026, boosting its enterprise workflow momentum.NOW's acquisitions of Armis, Veza and Moveworks expand its AI, security and identity governance capabilities.Adobe's AI tools like Firefly and Acrobat AI are gaining traction, but face stiff SaaS and AI competition. ServiceNow (NOW) and Adobe (ADBE) leverage software-as-a-service (SaaS) technologies to offer software that helps enterprises in transforming their businesses. ServiceNow, thr ...

Core Insights - ServiceNow has experienced a significant decline in stock performance, with a nearly 28% drop in 2025, reflecting investor skepticism despite positive developments [1][6] - The company's stock split and high-profile acquisition did not generate the expected investor interest, indicating a lack of confidence in the stock [2][7] Financial Performance - In the first quarter of 2025, ServiceNow reported a 19% year-over-year increase in overall revenue, reaching just under $3.1 billion, and net income of $846 million, exceeding analyst expectations [5] - Despite initial positive momentum from earnings, the stock price began to decline in the second half of the year, even after a brief increase following the stock split announcement [6] Product Developments - ServiceNow launched significant updates to its AI-enhanced platform in 2025, including the Yokohama upgrade, which transitioned the platform to more autonomous AI functionalities [3][4] - A subsequent upgrade, named Zurich, was also announced later in the year, further enhancing the platform's capabilities [4] Acquisition Impact - The company announced its largest acquisition to date, the all-cash purchase of cybersecurity firm Armis for nearly $7.8 billion, which raised concerns among investors regarding the valuation [7] - The acquisition is expected to enhance the attractiveness of ServiceNow's platform, particularly in addressing security concerns for clients [9]

Market Overview - U.S. equity markets ended the fourth quarter positively, with the S&P 500 and Nasdaq 100 rising 2.4% and 2.6% respectively, while the Dow Jones Industrial Average led with a 3.6% return [2] - The Russell 1000 Growth Index lagged, increasing only 1.1% as investors shifted from high-growth technology stocks to more defensive sectors [2] - The quarter was marked by significant volatility, influenced by a 43-day government shutdown that affected market transparency and risk appetite [2] Economic and Monetary Policy - Approximately 83% of S&P 500 companies reported positive earnings surprises, indicating a broadening economic recovery beyond the "Magnificent Seven" [4] - The Federal Reserve implemented two 25-basis point cuts, bringing the federal funds rate to a range of 3.50% to 3.75% by year-end, and concluded its quantitative tightening program [4] - The Fed's balance sheet expanded by approximately $100 billion to $6.6 trillion, reflecting a shift from "abundant" to "ample" bank reserves [4] Sector Performance - Ithaka's portfolio underperformed the Russell 1000 Growth Index by 700 basis points, with stock selection detracting 740 basis points from relative performance [6] - Positive relative returns were generated in the Materials and Processing sector, while Technology and Consumer Discretionary sectors were significant sources of underperformance [7] - Weakness in Technology was attributed to fears of AI disintermediating software stocks, while Consumer Discretionary faced pressures from consumer spending concerns [7] Top Contributors and Detractors - Top contributors included Intuitive Surgical (26.6% return), Advanced Micro Devices (32.4%), and Alphabet (28.9%), driven by strong earnings and positive investor sentiment [9][10][12] - Major detractors were ServiceNow (-16.8%), Netflix (-21.8%), and Veeva Systems (-25.1%), with concerns over AI impacts and unexpected financial disclosures affecting stock performance [9][15][16] Investment Strategy and Outlook - Ithaka initiated three new positions and eliminated four during the quarter, with a trailing 12-month turnover of 22.1% [17] - The investment approach focuses on long-term wealth creation through concentrated positions in high-quality companies with strong management and favorable market conditions [4][19] - The narrative around AI is shifting towards tangible productivity gains, suggesting that the economic opportunities from AI will continue to expand [18]

Core Viewpoint - ServiceNow has signed a three-year partnership with OpenAI to integrate AI agents into its enterprise workflow platform using the GPT-5.2 model [1] Group 1: Partnership Details - The collaboration aims to provide AI intelligent agent services for enterprise customers [1] - Specific financial terms of the agreement have not been disclosed [1] Group 2: Technology Integration - ServiceNow will develop AI voice technology based on the integrated model [1]

Core Insights - ServiceNow has signed a three-year agreement with OpenAI to utilize its artificial intelligence models for enhancing business operations [1] - The partnership will involve the integration of GPT-5.2 into ServiceNow's enterprise workflow platform, along with the development of AI voice technology [1] - Financial details of the agreement have not been disclosed by either company [1] Company Overview - ServiceNow is focusing on leveraging advanced AI capabilities to improve its service offerings and operational efficiency [1] - OpenAI continues to expand its influence in the enterprise sector through strategic partnerships with companies like ServiceNow [1] Technology Integration - The integration of GPT-5.2 is expected to enhance the functionality of ServiceNow's platform, providing businesses with advanced AI agents [1] - The development of AI voice technology signifies a move towards more interactive and user-friendly enterprise solutions [1]

ServiceNow stock price has been in a strong freefall in the past few months, moving to its lowest level since November 2023. It has dropped in the last five consecutive weeks, its longest losing strea... ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and OpenAI today announced an enhanced strategic collaboration to power agentic AI experiences and accelerate enterprise AI outcomes. The agreement unlocks a deep collaboration between OpenAI technical advisors and ServiceNow engineers that will be equipped with its frontier models, which will give customers direct access to frontier capabilities, custom ServiceNow AI solutions built and aligned to t ...

Key TakeawaysU.S. pre-market futures are significantly down, with major tech stocks like Amazon (AMZN), Alphabet (GOOGL), and Meta (META) seeing declines of over 2%, indicating a broad market sell-off.Amazon CEO Andy Jassy anticipates potential future workforce reductions due to efficiency gains from generative AI and notes that tariffs are beginning to impact prices for consumers.OpenAI and ServiceNow (NOW) have forged a significant three-year partnership to integrate AI agents into business software, sign ...

Group 1 - The AI model maker and business-software provider have signed a three-year agreement [1] - This partnership highlights the increasing integration of AI agents into corporate software solutions [1]

Group 1 - ServiceNow Inc. (NYSE:NOW) is considered one of the best debt-free stocks to buy, although there is a potential near-term headwind identified by Stifel analyst Brad Reback [1] - A reduction in U.S. federal spending has been noted, with a Treasury Department contract showing a cut of approximately $15 million due to the government's Deferred Resignation Program (DRP) [2] - The DRP allows federal employees to take fully paid leave if they resign by September 30, 2025, and is beginning to impact software seat counts across federal agencies [3] Group 2 - Estimates suggest that around 200,000 non-Department of Defense employees have opted into the DRP, which may lead to further contract adjustments and create headwinds for growth in seat-based enterprise software models through 2026 [4] - Reback reaffirmed a Buy rating for ServiceNow and adjusted the price target from $230 to $200, indicating over 40% upside potential [5] - Goldman Sachs also initiated coverage of ServiceNow with a Buy rating and a price target of $205 [5] Group 3 - ServiceNow provides cloud-based platforms for digital workflows, enabling organizations to automate and optimize business processes across various areas including IT service management and customer service [6]