Core Insights - TELUS International has partnered with Zendesk to enhance customer experiences through AI-powered service solutions, officially rebranding to TELUS Digital Experience from Q3 2024 while retaining its legal name and trading symbol "TIXT" [1][2] Partnership Details - The collaboration integrates TELUS Digital's global customer experience management (CXM) talent into Zendesk's support solutions, providing access to a network of 78,000 team members across 31 countries [2] - TELUS Digital will incorporate Zendesk's CRM and CCaaS technologies into its offerings, addressing the evolving needs of modern customer service environments [2][3] Technology Integration - TELUS Digital's generative AI platform, Fuel iX, will be available to Zendesk customers, enabling intelligent automation, real-time agent assistance, and in-depth customer insights [3][4] - The integration of Fuel iX with Zendesk aims to enhance customer support operations by leveraging advanced AI capabilities, reducing average handle time [4] Strategic Collaborations - The partnership builds on TELUS Digital's existing collaboration with Local Measure, a CCaaS provider, to enhance voice and messaging capabilities using Amazon Connect [5] - Zendesk's planned acquisition of Local Measure, expected to close in May 2025, will further strengthen the TELUS Digital partnership with additional voice and AI capabilities [5] Service Offerings - TELUS will serve as a full-service partner for Zendesk customers, managing onboarding, setup, integration, and ongoing support, while providing continuous platform improvements and proactive insights [6] Company Overview - TELUS is a global provider of integrated solutions, including digital strategy, innovation, consulting, digital transformation, IT lifecycle solutions, data annotation, intelligent automation, and omnichannel CX solutions [7]

Core Viewpoint - The Gross Law Firm has issued a notice to shareholders of TELUS International (Cda) Inc. regarding a class action lawsuit due to alleged misleading statements and omissions related to the company's AI Data Solutions and its impact on profitability [1][3]. Summary by Relevant Sections Class Action Details - The class period for the lawsuit is from February 16, 2023, to August 1, 2024 [3]. - Shareholders who purchased shares during this period are encouraged to contact the firm for potential lead plaintiff appointment [1][4]. Allegations Against TELUS International - The complaint alleges that TELUS International's AI Data Solutions required the cannibalization of its higher-margin offerings [3]. - It is claimed that the company's declining profitability is linked to its push to develop AI capabilities [3]. - The shift towards AI is said to have put greater pressure on the company's margins than previously disclosed [3]. - As a result, the positive statements made by the defendants regarding the company's business and prospects were materially misleading [3]. Next Steps for Shareholders - Shareholders must register by March 31, 2025, to participate in the class action [4]. - Once registered, shareholders will receive updates through a portfolio monitoring software [4]. Firm's Mission - The Gross Law Firm aims to protect investors' rights and ensure companies adhere to responsible business practices [5].

NEW YORK, March 30, 2025 (GLOBE NEWSWIRE) -- WHY: Rosen Law Firm, a global investor rights law firm, reminds purchasers of securities of TELUS International (Cda) Inc. (NYSE: TIXT) between February 16, 2023 and August 1, 2024, both dates inclusive (the "Class Period"), of the important March 31, 2025 lead plaintiff deadline. SO WHAT: If you purchased TELUS International securities during the Class Period you may be entitled to compensation without payment of any out of pocket fees or costs through a conting ...

Core Viewpoint - Rosen Law Firm is reminding investors who purchased TELUS International securities between February 16, 2023, and August 1, 2024, of the March 31, 2025, lead plaintiff deadline for a class action lawsuit [1]. Group 1: Class Action Details - Investors who purchased TELUS International securities during the specified Class Period may be entitled to compensation without any out-of-pocket fees through a contingency fee arrangement [2]. - A class action lawsuit has already been filed, and interested parties can join by submitting a form or contacting the law firm [3][6]. - The lead plaintiff must file a motion with the Court by March 31, 2025, to represent other class members in the litigation [3]. Group 2: Law Firm Credentials - Rosen Law Firm emphasizes the importance of selecting qualified counsel with a successful track record in securities class actions, highlighting its own achievements in this area [4]. - The firm has secured significant settlements for investors, including over $438 million in 2019 alone, and has been consistently ranked among the top firms for securities class action settlements [4]. Group 3: Case Allegations - The lawsuit alleges that TELUS International failed to disclose critical information regarding its AI Data Solutions, which negatively impacted its profitability and misled investors about the company's business prospects [5]. - Specific claims include that the shift towards AI required the cannibalization of higher-margin offerings and that this shift put greater pressure on the company's margins than previously disclosed [5].

Core Viewpoint - TELUS International is facing a class action securities lawsuit due to alleged securities fraud that impacted investors between February 16, 2023, and August 1, 2024 [1][2]. Group 1: Allegations and Impact - The lawsuit claims that TELUS International made false statements regarding its AI Data Solutions, which required the cannibalization of higher-margin offerings [2]. - It is alleged that the company's declining profitability was linked to its focus on developing AI capabilities, which exerted greater pressure on margins than previously disclosed [2]. - Positive statements made by the defendants about the company's business and prospects were deemed materially misleading and lacked a reasonable basis [2]. Group 2: Legal Process and Participation - Investors who suffered losses during the specified timeframe have until March 31, 2025, to request appointment as lead plaintiff, although participation in any recovery does not require this role [3]. - Class members may be entitled to compensation without incurring any out-of-pocket costs or fees, with no obligation to participate [3]. Group 3: Firm Background - Levi & Korsinsky has a history of securing hundreds of millions of dollars for shareholders and is recognized as one of the top securities litigation firms in the United States [4].

Core Viewpoint - A class action lawsuit has been filed against TELUS International (Cda) Inc. for alleged violations of securities laws, specifically related to misleading statements about the company's AI development and its impact on profitability [1][4]. Group 1: Lawsuit Details - The lawsuit is based on allegations that TELUS made false and misleading statements regarding its AI Data Solutions, which required the cannibalization of higher-margin offerings [4]. - The class period for the lawsuit is defined as from February 16, 2023, to August 01, 2024, during which investors are encouraged to participate if they suffered losses [2]. - The Schall Law Firm is representing investors and has not yet certified the class, meaning potential participants are not currently represented by an attorney [3]. Group 2: Financial Impact - The complaint asserts that TELUS's shift towards AI development has negatively impacted its profitability and margins, leading to significant damages for investors once the truth was revealed [4].

Core Viewpoint - Rosen Law Firm is reminding investors who purchased TELUS International securities during the specified Class Period of the upcoming lead plaintiff deadline on March 31, 2025 [1] Group 1: Class Action Details - Investors who purchased TELUS International securities between February 16, 2023, and August 1, 2024, may be entitled to compensation without any out-of-pocket fees through a contingency fee arrangement [2] - A class action lawsuit has already been filed, and interested parties can join by visiting the provided link or contacting the firm directly [3][6] - To serve as lead plaintiff, individuals must file a motion with the Court by March 31, 2025 [3] Group 2: Law Firm Credentials - Rosen Law Firm emphasizes the importance of selecting qualified counsel with a successful track record in securities class actions, highlighting their own achievements in this area [4] - The firm has secured significant settlements for investors, including over $438 million in 2019 alone, and has been consistently ranked among the top firms for securities class action settlements [4] Group 3: Case Allegations - The lawsuit alleges that TELUS International failed to disclose critical information regarding its AI Data Solutions, which negatively impacted profitability and margins [5] - Specific claims include that the company's shift towards AI required the cannibalization of higher-margin offerings and that positive statements made by the defendants were materially misleading [5]

Core Viewpoint - The Gross Law Firm has issued a notice to shareholders of TELUS International (Cda) Inc. regarding a class action lawsuit due to alleged misleading statements and omissions related to the company's AI Data Solutions and its impact on profitability [1][3]. Allegations - The complaint alleges that during the class period from February 16, 2023, to August 1, 2024, the company made materially false and/or misleading statements [3]. - Specific allegations include that the AI Data Solutions offerings required the cannibalization of higher-margin offerings, leading to declining profitability [3]. - It is claimed that the shift toward AI placed greater pressure on the company's margins than previously disclosed [3]. - As a result, the positive statements made by the defendants about the company's business and prospects were materially misleading [3]. Class Action Details - Shareholders who purchased shares during the specified class period are encouraged to register for the class action, with a deadline of March 31, 2025, to seek lead plaintiff status [4]. - Participants will be enrolled in a portfolio monitoring software to receive updates throughout the case lifecycle [4]. Law Firm Background - The Gross Law Firm is a nationally recognized class action law firm dedicated to protecting investors' rights against deceit and fraud [5]. - The firm aims to ensure companies adhere to responsible business practices and seeks recovery for investors who suffered losses due to misleading statements [5].

Core Viewpoint - TELUS International is facing a class action securities lawsuit due to alleged securities fraud that negatively impacted investors between February 16, 2023, and August 1, 2024 [1][2]. Group 1: Allegations of Fraud - The lawsuit claims that TELUS International made false statements regarding its AI Data Solutions, which required the cannibalization of higher-margin offerings [2]. - It is alleged that the company's declining profitability was linked to its focus on developing AI capabilities, which exerted greater pressure on margins than previously disclosed [2]. - Positive statements made by the defendants about the company's business and prospects were deemed materially misleading and lacked a reasonable basis [2]. Group 2: Legal Process and Participation - Investors who suffered losses during the specified timeframe have until March 31, 2025, to request appointment as lead plaintiff, although participation in any recovery does not require this role [3]. - Class members may be entitled to compensation without incurring any out-of-pocket costs or fees, with no obligation to participate [3]. Group 3: Firm Background - Levi & Korsinsky has a history of securing hundreds of millions of dollars for shareholders and is recognized as one of the top securities litigation firms in the United States [4].

Core Viewpoint - The Gross Law Firm has issued a notice to shareholders of TELUS International (Cda) Inc. regarding a class action lawsuit alleging that the company made materially false and misleading statements about its business operations and profitability during a specified class period [1]. Group 1: Allegations - The complaint alleges that TELUS International's AI Data Solutions offerings required the cannibalization of its higher-margin offerings [1]. - It is claimed that the company's declining profitability was linked to its efforts to develop AI capabilities [1]. - The shift towards AI is said to have put greater pressure on the company's margins than previously disclosed [1]. - As a result of these factors, the positive statements made by the defendants about the company's business and prospects were materially misleading [1]. Group 2: Class Action Details - The class period for the lawsuit is defined as February 16, 2023, to August 1, 2024 [1]. - Shareholders who purchased shares during this period are encouraged to register for the class action by March 31, 2025 [2]. - Once registered, shareholders will be enrolled in a portfolio monitoring software to receive updates on the case [2]. Group 3: Law Firm's Mission - The Gross Law Firm is a nationally recognized class action law firm focused on protecting the rights of investors who have suffered due to deceit and illegal business practices [3]. - The firm aims to ensure that companies adhere to responsible business practices and seeks recovery for investors who incurred losses from misleading statements [3].