Core Viewpoint - A class action securities lawsuit has been filed against TELUS International, alleging securities fraud that negatively impacted investors between February 16, 2023, and August 1, 2024 [1][2]. Group 1: Lawsuit Details - The lawsuit claims that TELUS International made false statements regarding its AI Data Solutions, which required the cannibalization of higher-margin offerings [2]. - It is alleged that the company's declining profitability was linked to its focus on developing AI capabilities, which exerted greater pressure on margins than previously disclosed [2]. - The positive statements made by the defendants about the company's business and prospects were materially misleading and lacked a reasonable basis [2]. Group 2: Investor Information - Investors who suffered losses during the specified timeframe have until March 31, 2025, to request to be appointed as lead plaintiff, although participation does not require serving in this role [3]. - Class members may be entitled to compensation without any out-of-pocket costs or fees, with no obligation to participate [3]. Group 3: Legal Firm Background - Levi & Korsinsky has a history of securing hundreds of millions of dollars for shareholders and has been recognized as one of the top securities litigation firms in the United States for seven consecutive years [4].

Core Viewpoint - TELUS International is facing a class action securities lawsuit due to alleged securities fraud that affected investors between February 16, 2023, and August 1, 2024 [1][2]. Group 1: Lawsuit Details - The lawsuit claims that TELUS International made false statements regarding its AI Data Solutions, which required the cannibalization of higher-margin offerings [2]. - It is alleged that the company's declining profitability was linked to its efforts to develop AI capabilities, which put additional pressure on margins [2]. - Positive statements made by the defendants about the company's business and prospects were misleading and lacked a reasonable basis due to the aforementioned issues [2]. Group 2: Investor Information - Investors who suffered losses during the specified timeframe have until March 31, 2025, to request appointment as lead plaintiff, although participation in any recovery does not require this role [3]. - Class members may be entitled to compensation without any out-of-pocket costs or fees, with no obligation to participate [3]. Group 3: Legal Firm Background - Levi & Korsinsky has a history of securing hundreds of millions of dollars for shareholders and has been recognized as one of the top securities litigation firms in the United States for seven consecutive years [4].

NEW YORK, March 4, 2025 /PRNewswire/ -- Levi & Korsinsky, LLP notifies investors in TELUS International (Cda) Inc. ("TELUS International" or the "Company") (NYSE: TIXT) of a class action securities lawsuit.CLASS DEFINITION: The lawsuit seeks to recover losses on behalf of TELUS International investors who were adversely affected by alleged securities fraud between February 16, 2023 and August 1, 2024. Follow the link below to get more information and be contacted by a member of our team:https://zlk.com/pslr ...

NEW YORK, Feb. 28, 2025 /PRNewswire/ -- Levi & Korsinsky, LLP notifies investors in TELUS International (Cda) Inc. ("TELUS International" or the "Company") (NYSE: TIXT) of a class action securities lawsuit.CLASS DEFINITION: The lawsuit seeks to recover losses on behalf of TELUS International investors who were adversely affected by alleged securities fraud between February 16, 2023 and August 1, 2024. Follow the link below to get more information and be contacted by a member of our team:https://zlk.com/pslr ...

NEW YORK, Feb. 21, 2025 /PRNewswire/ -- Levi & Korsinsky, LLP notifies investors in TELUS International (Cda) Inc. ("TELUS International" or the "Company") (NYSE: TIXT) of a class action securities lawsuit.CLASS DEFINITION: The lawsuit seeks to recover losses on behalf of TELUS International investors who were adversely affected by alleged securities fraud between February 16, 2023 and August 1, 2024. Follow the link below to get more information and be contacted by a member of our team:https://zlk.com/pslr ...

Group 1 - The class action was filed on behalf of investors who purchased TELUS International (Cda) Inc. securities between February 16, 2023, and August 1, 2024 [1] - Allegations include that TELUS International misled investors regarding its AI Data Solutions, which required cannibalization of higher-margin offerings, and that the shift towards AI negatively impacted profitability and margins [2] - Following the revelation of these issues, TELUS International's share price fell significantly, dropping $2.33 or 35.96% to close at $4.15 on August 2, 2024, and continued to decline by $0.83 or 20% to close at $3.32 on August 5, 2024 [3] Group 2 - Shareholders interested in serving as lead plaintiffs must file papers by March 31, 2025, and can remain absent class members if they choose not to participate [4] - Robbins LLP operates on a contingency fee basis, meaning shareholders incur no fees or expenses [5] - The firm has been dedicated to helping shareholders recover losses and improve corporate governance since 2002 [5]

NEW YORK, Feb. 14, 2025 /PRNewswire/ -- Levi & Korsinsky, LLP notifies investors in TELUS International (Cda) Inc. ("TELUS International" or the "Company") (NYSE: TIXT) of a class action securities lawsuit.CLASS DEFINITION: The lawsuit seeks to recover losses on behalf of TELUS International investors who were adversely affected by alleged securities fraud between February 16, 2023 and August 1, 2024. Follow the link below to get more information and be contacted by a member of our team:https://zlk.com/pslr ...

Financial Data and Key Metrics Changes - Revenue for Q4 2024 was $691 million, up 5% year-over-year, while full-year revenue was $2.7 billion, a decline of 1% [7][8] - Adjusted EBITDA margin in Q4 was 42.9%, showing stabilization compared to prior quarters [11] - The net debt to adjusted EBITDA leverage ratio was 3.2 times, with a proactive amendment to the credit agreement deferring leverage shutdown from 3.75 times to 3.25 times [12] Business Line Data and Key Metrics Changes - Revenue from digital solutions increased by 7% in Q4 and 17% for the year, driven by expanded work with TELUS [8] - Revenue with Google increased by 7% for the full year, while revenue from a leading social media network client decreased overall but grew by 7% in Q4 [9] - Growth in healthcare was driven by additional services to Pelic Health, while BFSI expansion was noted with Canadian banks [10] Market Data and Key Metrics Changes - Revenue from Central America, which includes Africa, partially offset declines from other regions [10] - The sales funnel stood at approximately $2 billion, with strong growth in digital solutions [24] Company Strategy and Development Direction - The company aims to use 2025 as a transition and investment year to position for future growth, focusing on technology optimization and geographic diversity [22] - Investments of approximately $65 million are planned for operational efficiencies and product development, with a focus on AI capabilities [16][41] - The company is committed to enhancing service quality and customer experience, aiming to be a leader across all client accounts [36] Management's Comments on Operating Environment and Future Outlook - Management expressed a balanced view for 2025, expecting approximately 2% organic revenue growth, influenced by both opportunities and risks [13][59] - The first quarter of 2025 is expected to be the lowest in revenue and adjusted EBITDA, with gradual improvement anticipated throughout the year [19][97] - Management noted that the trust, safety, and security sector is experiencing volatility, but they do not expect a material decline overall [115] Other Important Information - The company achieved $30 million in cost efficiencies in 2024 and expects to deliver $50 million in savings from operational transformation in 2025 [11][17] - The customer sentiment index improved by 20% across the top 55 accounts, indicating enhanced client satisfaction [39] Q&A Session Summary Question: Can you elaborate on the 2% revenue growth guidance? - Management indicated that the guidance reflects a balance of risks and opportunities, with a strong sales funnel and early demand in digital solutions [59][60] Question: What capabilities are needed to win consolidation events? - Key factors include client relationships, service diversity, customer experience history, and agility in meeting new demands [63][64] Question: Have clients transitioned to more automation using AI? - Management noted that AI is improving efficiency and customer experience, but the impact on revenue share varies by contract type [72][80] Question: What is the timing for the expected $50 million cost savings? - Savings are expected to be weighted more towards the second half of 2025, driven by operational transformation investments [88][89] Question: Can you provide insights on the customer experience segment? - Management highlighted a renewed focus on customer experience, with improvements noted across top clients and a commitment to leveraging technology for better service delivery [128][132]

Core Viewpoint - Telus International reported a quarterly loss of $0.04 per share, which was worse than the Zacks Consensus Estimate of a loss of $0.01, marking an earnings surprise of -300% compared to earnings of $0.26 per share a year ago [1] Financial Performance - The company posted revenues of $691 million for the quarter ended December 2024, surpassing the Zacks Consensus Estimate by 2.76%, but slightly down from $692 million in the same quarter last year [2] - Over the last four quarters, Telus International has exceeded consensus EPS estimates two times and topped consensus revenue estimates two times [2] Stock Performance - Telus International shares have declined approximately 11.7% since the beginning of the year, contrasting with the S&P 500's gain of 2.9% [3] Future Outlook - The company's earnings outlook will be crucial for determining the stock's immediate price movement, with current consensus EPS estimates at $0.09 for the coming quarter and $0.38 for the current fiscal year, alongside revenues of $664.81 million and $2.7 billion respectively [4][7] - The estimate revisions trend for Telus International is currently mixed, resulting in a Zacks Rank 3 (Hold), indicating expected performance in line with the market in the near future [6] Industry Context - The Technology Services industry, to which Telus International belongs, is currently ranked in the top 31% of over 250 Zacks industries, suggesting a favorable outlook compared to the bottom 50% [8]

Exhibit 99.1 "In the fourth quarter of 2024, TELUS Digital delivered stable operating and financial performance. We remain focused on our key priorities including the further evolution of our business, delivering service quality excellence, and talent development, all in pursuit of our revenue growth goals. We are committed to making the improvements necessary to achieve this," said Jason Macdonnell, Acting Chief Executive Officer and Chief Operating Officer, TELUS Digital and President, TELUS Digital Custo ...