TELUS International(TIXT)

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TELUS International(TIXT) - 2024 Q4 - Annual Report
2025-02-13 12:00
Accounting Standards and Financial Reporting - The new accounting standard will be effective for annual reporting periods beginning on or after January 1, 2027, with limited shifts in financial disclosures expected [921]. - The company is currently assessing the impacts of the amendments to the classification and measurement of financial instruments, effective January 1, 2026, but does not expect material effects [922]. - The annual consolidated financial statements are presented in accordance with International Financial Reporting Standards (IFRS) for the years ending December 31, 2024 and 2023 [20]. - All monetary amounts in the report are in U.S. dollars, with specific references to Canadian dollars and euros as applicable [21]. Financial Performance - Total revenue for 2024 was $2,658 million, a slight decrease from $2,708 million in 2023, with the largest industry vertical being Tech and Games at $1,121 million [927]. - For the year ended December 31, 2024, the company reported a net loss of $61 million, compared to a net income of $54 million in 2023 and $183 million in 2022 [961]. - The diluted loss per share for 2024 was $(0.34), a decrease from $0.18 in 2023 and $0.68 in 2022 [963]. - The company reported a net income of $16 million for 2024, an increase from $10 million in 2023 and $8 million in 2022 [985]. - Total revenue for 2024 was $2,658 million, a decrease of 1.85% compared to $2,708 million in 2023 [1050]. Revenue Breakdown - Revenue by geographic region for 2024 included $781 million from Europe, $757 million from North America, and $606 million from Asia-Pacific [928]. - Revenue from the United States was $455 million in 2024, down from $520 million in 2023, a decline of 12.5% [1050]. - The Philippines generated $437 million in revenue in 2024, a decrease of 6.22% from $466 million in 2023 [1050]. - Revenues from services provided to TELUS and its subsidiaries for the year ended December 31, 2024, amounted to $656 million, an increase from $559 million in 2023 and $428 million in 2022 [1031]. - TELUS accounted for approximately 24.7%, 20.6%, and 15.8% of the company's revenue for the years ended December 31, 2024, 2023, and 2022 respectively [1042]. - Google accounted for approximately 14.3%, 13.1%, and 10.9% of the company's revenue for the years ended December 31, 2024, 2023, and 2022 respectively [1042]. Expenses and Compensation - Salaries and benefits for 2024 totaled $1,701 million, an increase from $1,664 million in 2023 [929]. - Share-based compensation expense for 2024 was $32 million, up from $21 million in 2023 [930]. - Total compensation expense for key management personnel in 2024 was $16 million, compared to $18 million in 2023 and $19 million in 2022 [1039]. - The company awarded 1,259,640 RSUs and 839,016 PSUs to key management personnel in 2024, with a grant-date fair value of $17 million [1039]. - Defined contribution pension expense recognized in salaries and benefits for the years ended December 31, 2024, 2023, and 2022 was $4 million, $2 million, and $2 million respectively [1024]. Debt and Financing - The company amended and expanded its credit facility to an aggregate $2.0 billion, consisting of an $800 million revolving credit facility and $1.2 billion in term loans payable in five years [926]. - As of December 31, 2024, the total long-term debt was $1,525 million, a decrease from $1,750 million in 2023, reflecting a reduction of approximately 12.9% [10]. - The credit facility includes an $800 million revolving credit facility and a $1.2 billion term loan, with an effective interest rate reduced to 6.5% from 7.5% in 2023 [12]. - The anticipated long-term debt repayments for 2025 are projected at $60 million, with total future cash outflows for principal repayments amounting to $1,390 million [16]. - The company was in compliance with all financial covenants and ratios as of December 31, 2024, maintaining a Net Debt to Adjusted EBITDA ratio not exceeding 3.75:1.00 [14]. Assets and Acquisitions - As of December 31, 2023, total property, plant, and equipment amounted to $1,050 million, an increase from $862 million at the beginning of the year, reflecting a growth of approximately 22% [995]. - The net book value of intangible assets and goodwill as of December 31, 2023, was $3,509 million, up from $2,713 million at the beginning of 2022, indicating a growth of about 29% [997]. - In 2023, the company completed three acquisitions, including 86% of WillowTree for $1,175 million, contributing to a total goodwill of $599 million recognized from these acquisitions [1002]. - The company acquired a business in the first quarter of 2024 for $3 million, enhancing its customer experience delivery capabilities in the Asia-Pacific region [997]. - Total identifiable assets acquired from the 2023 acquisitions were valued at $799 million, with total liabilities assumed at $221 million [1003]. Risk Management - The company has a total maximum exposure to credit risk of $672 million as of December 31, 2024, compared to $703 million in 2023 [971]. - The company plans to manage liquidity risk by maintaining a syndicated bank credit facility and continuously monitoring cash flows [976]. - The primary operating currency is the United States dollar, with significant exposure to the European euro, Philippine peso, and Canadian dollar [978]. - The company uses foreign currency forward contracts and swaps to manage currency risk associated with foreign transactions [979]. - Interest rate risk is managed through the use of interest rate swaps to fix rates on the variable portion of the credit facility [982]. Future Outlook and Strategy - The company emphasizes the importance of executing its growth strategy, which includes expanding services to existing clients and attracting new clients [15]. - The company plans to maintain competitiveness by investing in new technologies and digital transformation capabilities [15]. - The company aims to integrate acquisitions that align with its strategy to enhance core capabilities and solutions [15]. - The company acknowledges the impact of global conditions, including macroeconomic uncertainty and inflation, on its business and clients [15]. - The company recognizes the high degree of uncertainty and risk associated with future performance estimates and projections [19].
Shareholders that lost money on TELUS International (Cda) Inc.(TIXT) Urged to Join Class Action - Contact The Gross Law Firm to Learn More
Prnewswire· 2025-02-13 10:45
Core Viewpoint - The Gross Law Firm has issued a notice to shareholders of TELUS International (Cda) Inc. regarding a class action lawsuit due to alleged misleading statements and omissions related to the company's AI Data Solutions and its impact on profitability [1]. Group 1: Allegations - The complaint alleges that during the class period from February 16, 2023, to August 1, 2024, TELUS International made materially false and misleading statements [1]. - Specific allegations include that the company's AI Data Solutions required the cannibalization of higher-margin offerings, leading to declining profitability [1]. - It is claimed that the shift toward AI placed greater pressure on the company's margins than previously disclosed, resulting in misleading positive statements about the company's business and prospects [1]. Group 2: Class Action Details - Shareholders who purchased shares of TIXT during the specified class period are encouraged to register for the class action, with a deadline of March 31, 2025, to seek lead plaintiff status [2]. - Once registered, shareholders will be enrolled in a portfolio monitoring software to receive updates throughout the case lifecycle [2]. - Participation in the case incurs no cost or obligation for the shareholders [2]. Group 3: Law Firm Background - The Gross Law Firm is a nationally recognized class action law firm focused on protecting investors' rights against deceit, fraud, and illegal business practices [3]. - The firm aims to ensure companies adhere to responsible business practices and seeks recovery for investors who suffered losses due to misleading statements or omissions [3].
Kirby McInerney LLP Reminds TELUS International (Cda) Inc. (TIXT) Investors of Class Action Filing and Encourages Investors to Contact the Firm
GlobeNewswire News Room· 2025-02-12 01:00
Core Viewpoint - TELUS International (Cda) Inc. is facing a securities fraud class action lawsuit, with allegations related to undisclosed impacts of its AI Data Solutions on profitability and margins [1][4]. Group 1: Lawsuit Details - The lawsuit was filed on behalf of investors who acquired TELUS securities from February 16, 2024, through August 1, 2024, with a deadline of March 31, 2025, for investors to apply as lead plaintiffs [3]. - The complaint alleges that TELUS failed to disclose that its AI Data Solutions required the cannibalization of higher-margin offerings, which contributed to declining profitability [4]. - It is claimed that the shift towards AI has put greater pressure on the company's margins than previously disclosed [4]. Group 2: Legal Representation - Kirby McInerney LLP is the law firm representing the investors in this class action lawsuit, focusing on securities litigation and has achieved recoveries totaling billions of dollars for shareholders [6].
TIXT INVESTOR ALERT: Securities Litigation Partner James (Josh) Wilson Encourages Investors Who Suffered Losses Exceeding $50,000 In TIXT To Contact Him Directly To Discuss Their Options"
Prnewswire· 2025-02-07 14:36
Faruqi & Faruqi, LLP Securities Litigation Partner James (Josh) Wilson Encourages Investors Who Suffered Losses Exceeding $50,000 In Telus International To Contact Him Directly To Discuss Their OptionsIf you suffered losses exceeding $50,000 in Telus International between February 16, 2023 and August 1, 2024 and would like to discuss your legal rights, call Faruqi & Faruqi partner Josh Wilson directly at 877-247-4292 or 212-983-9330 (Ext. 1310).[You may also click here for additional information]NEW YORK, F ...
Contact Levi & Korsinsky by March 31, 2025 Deadline to Join Class Action Against TELUS International (Cda) Inc.(TIXT)
Prnewswire· 2025-02-07 10:45
NEW YORK, Feb. 7, 2025 /PRNewswire/ -- Levi & Korsinsky, LLP notifies investors in TELUS International (Cda) Inc. ("TELUS International" or the "Company") (NYSE: TIXT) of a class action securities lawsuit.CLASS DEFINITION: The lawsuit seeks to recover losses on behalf of TELUS International investors who were adversely affected by alleged securities fraud between February 16, 2023 and August 1, 2024. Follow the link below to get more information and be contacted by a member of our team:https://zlk.com/pslra ...
TELUS International (Cda) Inc. (TIXT) Investors Who Lost Money Have Opportunity to Lead Securities Fraud Lawsuit
Prnewswire· 2025-02-06 17:00
Core Viewpoint - Investors in TELUS International (Cda) Inc. have the opportunity to lead a securities fraud class action lawsuit due to undisclosed information regarding the company's AI Data Solutions and its impact on profitability [1][2]. Group 1: Lawsuit Details - The lawsuit alleges that from February 16, 2023, to August 1, 2024, the defendants failed to disclose that the AI Data Solutions offerings required the cannibalization of higher-margin offerings [2]. - It is claimed that the declining profitability of TELUS International was linked to the company's efforts to develop AI capabilities [2]. - The shift towards AI is said to have put greater pressure on the company's margins than previously disclosed [2]. - As a result of these factors, the defendants' positive statements about the company's business and prospects were materially misleading [2]. Group 2: Participation Information - Investors who suffered losses in TELUS International are encouraged to participate in the ongoing securities fraud lawsuit before the lead plaintiff deadline of March 31, 2025 [2]. - Interested parties can contact the Law Offices of Frank R. Cruz for more information or to participate [3][4].
TIXT Investors Have Opportunity to Lead TELUS International (Cda) Inc. Securities Fraud Lawsuit with the Schall Law Firm
Prnewswire· 2025-02-04 08:39
LOS ANGELES, Feb. 4, 2025 /PRNewswire/ -- The Schall Law Firm, a national shareholder rights litigation firm, reminds investors of a class action lawsuit against TELUS International (Cda) Inc. ("Telus" or "the Company") (NYSE: TIXT) for violations of §§10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 promulgated thereunder by the U.S. Securities and Exchange Commission.Investors who purchased the Company's securities between February 16, 2023 to August 01, 2024, inclusive (the "Class Pe ...
TIXT Investors Have Opportunity to Lead TELUS International (Cda) Inc. Securities Fraud Lawsuit
Prnewswire· 2025-02-03 23:28
Core Viewpoint - Rosen Law Firm has filed a class action lawsuit on behalf of purchasers of TELUS International (Cda) Inc. securities, alleging that the company misled investors regarding its AI Data Solutions and profitability during the Class Period from February 16, 2023, to August 1, 2024 [1][5]. Group 1: Lawsuit Details - The class action lawsuit claims that TELUS International failed to disclose that its AI Data Solutions required the cannibalization of higher-margin offerings [5]. - It is alleged that the company's declining profitability was linked to its efforts to develop AI capabilities, which put greater pressure on margins than previously disclosed [5]. - The lawsuit asserts that positive statements made by the defendants about TELUS International's business and prospects were materially misleading [5]. Group 2: Participation Information - Investors who purchased TELUS securities during the Class Period may be entitled to compensation without any out-of-pocket fees through a contingency fee arrangement [2]. - To join the class action, interested parties can visit the provided link or contact the law firm directly [3][6]. - A lead plaintiff must move the Court by March 31, 2025, to represent other class members in the litigation [1][3]. Group 3: Law Firm Credentials - Rosen Law Firm has a strong track record in securities class actions, having achieved significant settlements, including the largest securities class action settlement against a Chinese company at the time [4]. - The firm has been consistently ranked among the top firms for securities class action settlements and has recovered hundreds of millions of dollars for investors [4].
TIXT INVESTOR ALERT: Bronstein, Gewirtz & Grossman LLC Announces that TELUS International (Cda) Inc. Investors with Substantial Losses Have Opportunity to Lead Class Action Lawsuit
GlobeNewswire News Room· 2025-02-02 21:00
Core Viewpoint - A class action lawsuit has been filed against TELUS International (Cda) Inc. for alleged violations of federal securities laws during the specified class period [1][2]. Group 1: Class Definition - The lawsuit seeks to recover damages for all individuals and entities that purchased TELUS securities between February 16, 2023, and August 1, 2024 [2]. Group 2: Case Details - The Complaint alleges that the Defendants made materially false and misleading statements and failed to disclose adverse facts about the Company's business and operations [3]. - Specific allegations include: 1. The AI Data Solutions offerings required the cannibalization of higher-margin offerings [3]. 2. Declining profitability was linked to the development of AI capabilities [3]. 3. The shift toward AI increased pressure on margins more than previously disclosed [3]. 4. Positive statements about the Company's business were materially misleading and lacked a reasonable basis [3]. Group 3: Next Steps - Investors who suffered losses in TELUS have until March 31, 2025, to request appointment as lead plaintiff [4].
Gainey McKenna & Egleston Announces a Class Action Lawsuit Has Been Filed Against TELUS International (Cda) Inc. (TIXT)
GlobeNewswire News Room· 2025-01-31 18:13
NEW YORK, Jan. 31, 2025 (GLOBE NEWSWIRE) -- Gainey McKenna & Egleston announces that a securities class action lawsuit has been filed in the United States District Court for the Southern District of New York on behalf of all persons or entities who purchased or otherwise acquired TELUS International (Cda) Inc. (“TELUS” or the “Company”) (NYSE: TIXT) securities between February 16, 2023 and August 1, 2024, inclusive (the “Class Period”). The Complaint alleges that throughout the Class Period, Defendants made ...