TELUS International(TIXT)

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TELUS International(TIXT) - 2022 Q4 - Annual Report
2023-02-09 12:00
[Risk Factors](index=7&type=section&id=Item%203%20Key%20Information) The company faces diverse risks spanning business operations, talent management, financial stability, legal compliance, and its relationship with the controlling shareholder [Business & Operational Risks](index=9&type=section&id=BUSINESS%20%26%20OPERATIONAL%20RISKS) The company faces intense competition, technological obsolescence, global economic volatility, client concentration, and acquisition integration challenges - The company faces intense competition from professional services firms, IT companies, and traditional BPO providers, which could lead to client turnover, revenue loss, and reduced margins[28](index=28&type=chunk)[29](index=29&type=chunk) - Global economic conditions, including inflation, rising interest rates, and potential recession, pose a risk by potentially reducing client spending and affecting their ability to make timely payments[38](index=38&type=chunk)[39](index=39&type=chunk)[40](index=40&type=chunk) - The ongoing Russia-Ukraine conflict creates political uncertainty and economic volatility, which could adversely impact clients' demand for services and pose risks to operations in neighboring countries[42](index=42&type=chunk)[43](index=43&type=chunk) - The company's reliance on a few major clients is a key risk. For FY2022, three clients (TELUS, a leading social media company, and Google) accounted for **17.3%**, **15.0%**, and **11.9%** of revenue, respectively. The loss of any of these clients could materially harm the business[96](index=96&type=chunk) - There are significant risks associated with integrating acquisitions, including the recent WillowTree purchase. Challenges include diverting management attention, retaining key personnel and clients, and integrating operations and systems[66](index=66&type=chunk)[67](index=67&type=chunk) [Talent-Related Risks](index=17&type=section&id=TALENT-RELATED%20RISKS) The company's growth relies on attracting and retaining talent, maintaining its culture, managing content moderation team well-being, and mitigating risks from reclassifying contractors - The company's success depends on attracting and retaining skilled professionals, as competition for talent is intense. Increased attrition could raise recruiting costs and decrease operating efficiency[78](index=78&type=chunk)[79](index=79&type=chunk) - Maintaining the company's unique culture is critical for attracting and retaining talent and clients. Rapid growth, geographic expansion, and acquisitions could make it difficult to preserve this culture[81](index=81&type=chunk) - Content moderation work poses risks to team members' mental health. The wellness programs in place may be insufficient, potentially leading to higher attrition, increased costs, and legal claims[85](index=85&type=chunk)[86](index=86&type=chunk) - The classification of data annotators for the TIAI business as independent contractors is a risk. If they were reclassified as employees, the company could incur significant additional expenses for wages, benefits, and taxes[92](index=92&type=chunk)[93](index=93&type=chunk) [Financial Risks](index=20&type=section&id=FINANCIAL%20RISKS) The company faces financial risks from pricing model inaccuracies, client concentration, operational variability, foreign currency fluctuations, and tax incentive dependency - Three clients (TELUS, a leading social media company, and Google) accounted for a combined **44.2%** of revenue in 2022. The loss or reduction of business from these clients could have a material adverse effect[96](index=96&type=chunk) - The company identified material weaknesses in internal control over financial reporting as of December 31, 2021, related to the integration of entities acquired in 2020. These weaknesses were remediated in fiscal year 2022[103](index=103&type=chunk) - The company's credit agreement contains restrictive covenants, including a Net Debt to EBITDA ratio. Non-compliance could result in default and acceleration of debt[108](index=108&type=chunk) - The company's primary operating currency is the U.S. dollar, but it generates revenue and incurs expenses in other currencies like the Euro and Philippine peso, exposing it to adverse impacts from foreign currency fluctuations[110](index=110&type=chunk)[111](index=111&type=chunk) - The company benefits from tax incentives in jurisdictions like India and the Philippines. The reduction or withdrawal of these benefits could increase the effective tax rate and adversely affect financial results[113](index=113&type=chunk)[116](index=116&type=chunk) [Legal & Regulatory Risks](index=25&type=section&id=LEGAL%20%26%20REGULATORY%20RISKS) The company faces significant legal and regulatory risks, including non-compliance with data privacy laws, cyberattacks leading to data breaches, and potential intellectual property infringement claims - The company is subject to complex and sometimes conflicting legal regimes globally, covering areas like anti-corruption, data privacy (GDPR, CCPA), and labor standards. Non-compliance could lead to fines, sanctions, and reputational damage[121](index=121&type=chunk) - Unauthorized disclosure of sensitive client, customer, or employee data through cyberattacks or other breaches poses a major risk, potentially exposing the company to litigation, fines, and loss of business[122](index=122&type=chunk)[126](index=126&type=chunk)[127](index=127&type=chunk) - The company's services could be alleged to infringe on the intellectual property rights of others, which could lead to costly litigation, royalty payments, or the need to alter business practices[132](index=132&type=chunk)[134](index=134&type=chunk)[135](index=135&type=chunk) [TELUS Relationship & Shareholder Risks](index=28&type=section&id=TELUS%20RELATIONSHIP%20RISKS) The company's dual-class share structure grants TELUS controlling voting power, influencing corporate governance and limiting subordinate shareholder influence due to its 'controlled company' status - The dual-class share structure concentrates voting control with TELUS, which holds approximately **72.4%** of the combined voting power, limiting the ability of subordinate shareholders to influence corporate matters[142](index=142&type=chunk)[143](index=143&type=chunk) - A shareholders' agreement grants TELUS the right to nominate a majority of the board of directors and provides special approval rights over key decisions, including CEO selection and amendments to the company's articles[147](index=147&type=chunk)[149](index=149&type=chunk) - The company qualifies as a "controlled company" under NYSE rules, exempting it from requirements for a majority-independent board and fully independent human resources and nominating committees[153](index=153&type=chunk) - As a foreign private issuer, the company is not subject to certain U.S. securities law disclosure requirements, such as U.S. proxy rules and Section 16 reporting for insiders, which may limit the information available to shareholders[158](index=158&type=chunk)[159](index=159&type=chunk) [Company Information](index=35&type=section&id=Item%204%20Information%20on%20the%20Company) This section provides an overview of the company's business, including its service offerings, global presence, client base, and growth strategies [Business Overview](index=35&type=section&id=B.%20Business%20Overview) TELUS International delivers digital customer experience solutions, including AI data and content moderation, for global brands across high-growth industries, emphasizing its unique caring culture - The company's integrated solutions include digital strategy, IT lifecycle management, intelligent automation, end-to-end AI data solutions, and omnichannel CX and trust and safety services[185](index=185&type=chunk) - As of December 31, 2022, the company has over **73,000** team members in **28** countries, with significant delivery centers in Asia-Pacific, Central America, and Europe[189](index=189&type=chunk) - The company serves over **650** clients, with a focus on high-growth verticals like tech and games, communications and media, eCommerce and fintech, and healthcare[197](index=197&type=chunk) - The company emphasizes its unique caring culture, which promotes diversity, inclusivity, and community giving, as a key driver of team member engagement and client satisfaction[209](index=209&type=chunk) [WillowTree Acquisition](index=37&type=section&id=About%20WillowTree%20and%20the%20acquisition) The company completed the acquisition of WillowTree for approximately $1.1 billion, enhancing its digital product capabilities, expanding geographic presence, and diversifying its client base - On January 3, 2023, the company completed the acquisition of WillowTree, a full-service digital product provider, for a total consideration of approximately **$1.1 billion**[200](index=200&type=chunk)[204](index=204&type=chunk) - The acquisition adds over **1,000** digital strategists, designers, and engineers, and expands the company's geographic presence to **13** new global studios[203](index=203&type=chunk) - WillowTree is expected to bolster client diversification by adding new marquee customers and enhance cross-selling opportunities, particularly in verticals like financial services, healthcare, and consumer goods[202](index=202&type=chunk) [Growth Strategy](index=39&type=section&id=Our%20Growth%20Strategy) The company's growth strategy focuses on expanding existing client relationships, establishing new ones, leveraging technology for efficiency, and pursuing strategic acquisitions - The company's growth strategy is focused on four key pillars[216](index=216&type=chunk) - **Expand with Existing Clients:** Deepen relationships by cross-selling existing services and developing new adjacent offerings - **Establish New Client Relationships:** Target new clients, particularly disruptors, that value customer experience as a brand differentiator - **Leverage Technology:** Continuously improve operational efficiency and enhance margins through technology and process optimization, such as using "Six Sigma" methodologies - **Strategic Acquisitions:** Enhance core capabilities through culturally aligned acquisitions, such as the recent purchase of WillowTree to add mobile development skills [Operating and Financial Review](index=46&type=section&id=Item%205%20Operating%20and%20Financial%20Review%20and%20Prospects) This section provides a detailed analysis of the company's financial performance, including revenue, expenses, profitability, and liquidity position [Operating Results](index=46&type=section&id=A.%20Operating%20Results) In FY2022, the company achieved strong financial growth, with revenue increasing **12%** to **$2,468 million** and net income rising **135%** to **$183 million**, driven by client expansion despite foreign currency headwinds Key Financial Performance (FY 2022 vs. FY 2021) | Financial Metric | 2022 ($M) | 2021 ($M) | Change ($M) | Change (%) | | :--- | :--- | :--- | :--- | :--- | | **Revenue** | $2,468 | $2,194 | +$274 | +12% | | **Operating Income** | $284 | $185 | +$99 | +54% | | **Net Income** | $183 | $78 | +$105 | +135% | | **Adjusted EBITDA** | $607 | $540 | +$67 | +12% | | **Diluted EPS** | $0.68 | $0.29 | +$0.39 | +134% | | **Adjusted Diluted EPS** | $1.23 | $1.00 | +$0.23 | +23% | - Revenue growth in 2022 was driven by expanded services to existing clients and new client additions, but was negatively impacted by an unfavorable foreign currency effect of approximately **4%** due to the strengthening U.S. dollar[275](index=275&type=chunk) - Net income saw a significant increase of **135%** to **$183 million** in 2022, primarily due to higher revenues and a **$50 million** decrease in share-based compensation expense[307](index=307&type=chunk)[291](index=291&type=chunk) [Revenue Analysis](index=51&type=section&id=Revenue%20Analysis) This section details the company's revenue breakdown by industry vertical and geographic region, highlighting key client concentrations Revenue by Industry Vertical (in millions) | Industry Vertical | 2022 ($M) | 2021 ($M) | 2020 ($M) | | :--- | :--- | :--- | :--- | | Tech and Games | $1,148 | $999 | $617 | | Communications and Media | $581 | $537 | $481 | | eCommerce and FinTech | $285 | $259 | $171 | | Banking, Financial Services and Insurance | $166 | $97 | $68 | | Travel and Hospitality | $75 | $62 | $54 | | All others | $213 | $240 | $191 | | **Total** | **$2,468** | **$2,194** | **$1,582** | Revenue by Geographic Region (in millions) | Geographic Region | 2022 ($M) | 2021 ($M) | 2020 ($M) | | :--- | :--- | :--- | :--- | | Europe | $880 | $921 | $636 | | North America | $621 | $502 | $346 | | Asia-Pacific | $591 | $455 | $337 | | Central America | $376 | $316 | $263 | | **Total** | **$2,468** | **$2,194** | **$1,582** | - Revenue from the top three clients in 2022 was highly concentrated: TELUS Corporation (**17.3%**), a leading social media company (**15.0%**), and Google (**11.9%**)[277](index=277&type=chunk) [Expense Analysis](index=53&type=section&id=Expense%20Analysis) This section analyzes the company's key operating expenses, including salaries, goods and services, share-based compensation, and acquisition-related costs - Salaries and benefits increased by **14%** to **$1,393 million** in 2022, driven by a higher team member count (from **62,141** to **73,142**) and wage increases[285](index=285&type=chunk)[282](index=282&type=chunk) - Goods and services purchased rose **8%** to **$468 million**, mainly due to higher crowdsourced contractor costs for the TIAI business[288](index=288&type=chunk) - Share-based compensation expense decreased by **$50 million** to **$25 million** in 2022. This was primarily due to a decline in the company's share price, which lowered the expense on liability-accounted awards[291](index=291&type=chunk) - Acquisition, integration and other costs increased by **$17 million** to **$40 million**, mainly due to transaction costs related to the WillowTree acquisition[294](index=294&type=chunk) [Liquidity and Capital Resources](index=62&type=section&id=B.%20Liquidity%20and%20Capital%20Resources) As of December 31, 2022, the company maintained strong liquidity of **$1,383 million** and a healthy leverage ratio, further enhancing its financial flexibility by expanding its credit facility to **$2,000 million** for future growth and acquisitions Liquidity Position as of Dec 31, 2022 | Component | Amount ($M) | | :--- | :--- | | Cash and cash equivalents | $125 | | Available borrowings under credit facility | $1,258 | | **Total Available Liquidity** | **$1,383** | Cash Flow Summary (in millions) | Cash Flow | 2022 ($M) | 2021 ($M) | 2020 ($M) | | :--- | :--- | :--- | :--- | | Cash from Operating Activities | $437 | $311 | $297 | | Cash used in Investing Activities | ($119) | ($110) | ($1,872) | | Cash (used in) provided by Financing Activities | ($300) | ($235) | $1,657 | - The Net Debt to Adjusted EBITDA Leverage Ratio was **1.1x** as of Dec 31, 2022. However, on a pro-forma basis reflecting the WillowTree acquisition financing, the ratio was **2.9x**[363](index=363&type=chunk)[365](index=365&type=chunk) - In December 2022, the company amended and expanded its credit facility to an aggregate of **$2,000 million** to support the WillowTree acquisition and provide future flexibility[259](index=259&type=chunk)[350](index=350&type=chunk) [Governance and Management](index=70&type=section&id=Item%206%20Directors%2C%20Senior%20Management%20and%20Employees) This section outlines the company's leadership, executive compensation practices, corporate governance structure, and employee demographics [Directors and Senior Management](index=70&type=section&id=A.%20Directors%20and%20Senior%20Management) The company's leadership includes President and CEO Jeffrey Puritt, a key executive team, and an **11-member** Board of Directors chaired by Darren Entwistle of TELUS Corporation - Key executive officers include Jeffrey Puritt (President & CEO), Vanessa Kanu (CFO), Maria Pardee (CCO), Marilyn Tyfting (Chief Corporate Officer), and Michael Ringman (CIO)[390](index=390&type=chunk)[410](index=410&type=chunk) - The Board of Directors is chaired by Darren Entwistle, President and CEO of TELUS Corporation. Josh Blair serves as Vice-Chair[390](index=390&type=chunk)[398](index=398&type=chunk)[399](index=399&type=chunk) [Executive and Director Compensation](index=73&type=section&id=B.%20Compensation) The company's executive compensation aligns pay with performance through base salaries, annual bonuses, and long-term incentives (RSUs and PSUs), while director compensation includes cash retainers and equity awards - The compensation philosophy is market-based and performance-based, with a focus on aligning executive pay with shareholder value creation and promoting sound risk-taking[411](index=411&type=chunk)[412](index=412&type=chunk) - For 2022, the annual performance bonus (PBP) for NEOs was weighted **70%** on corporate performance and **30%** on individual performance (**80/20** for the CEO). The corporate scorecard multiplier for 2022 was **70%**[436](index=436&type=chunk)[459](index=459&type=chunk) - Long-term incentives for 2022 were granted as **50%** RSUs (time-vesting) and **50%** PSUs (performance-vesting). PSU vesting is tied to EPS Growth CAGR (**60%** weight) and Organic Revenue Growth CAGR (**40%** weight) over a three-year period[447](index=447&type=chunk)[453](index=453&type=chunk) 2022 NEO Base Salaries | Name | Title | 2022 Annual Base Salary ($) | | :--- | :--- | :--- | | Jeff Puritt | President & CEO | 850,000 | | Vanessa Kanu | CFO | 468,430 | | Maria Pardee | CCO | 450,000 | | Marilyn Tyfting | CCO-CHRO | 350,766 | | Michael Ringman | CIO | 350,000 | - Independent directors receive an annual cash retainer of **$80,000** and an equity award of **$150,000**. TELUS-employed directors receive an annual equity award of **$230,000**[532](index=532&type=chunk) [Board Practices and Corporate Governance](index=101&type=section&id=C.%20Board%20Practices) The company's corporate governance is shaped by its 'controlled company' status under TELUS, impacting board independence and committee structures, while adhering to a board diversity policy - The company is a "controlled company" under NYSE rules, as TELUS holds over **50%** of the voting power, and thus relies on exemptions from certain governance requirements, such as a majority-independent board[554](index=554&type=chunk) - The Board of Directors has **11** members, of which **four** are determined to be independent (**36%**)[547](index=547&type=chunk)[556](index=556&type=chunk) - The board has an Audit Committee, a Human Resources Committee, and a Governance and Nominating Committee. The Audit Committee is composed entirely of independent directors[570](index=570&type=chunk)[572](index=572&type=chunk) - The company has a board diversity policy and aims for at least **30%** of its board members to be women. As of the report date, **three** of **ten** directors (**30%**) were women[589](index=589&type=chunk) [Employees](index=110&type=section&id=D.%20Employees) As of December 31, 2022, the company employed over **73,000** team members globally, primarily in service delivery, emphasizing its caring culture and commitment to diversity and inclusion for talent management Employee Headcount by Function | Function | Dec 31, 2022 | Dec 31, 2021 | Dec 31, 2020 | | :--- | :--- | :--- | :--- | | Delivery of our services | 67,664 | 59,493 | 48,948 | | Corporate, support and administrative | 5,478 | 2,648 | 1,670 | | **TOTAL** | **73,142** | **62,141** | **50,618** | - The company's talent strategy focuses on its caring culture, training and development (e.g., TELUS International University), and diversity and inclusion to attract and retain employees[597](index=597&type=chunk)[598](index=598&type=chunk)[601](index=601&type=chunk) - As of December 31, 2022, women represented approximately **48%** of the total workforce and **42%** of management positions[602](index=602&type=chunk) [Shareholders and Related-Party Transactions](index=112&type=section&id=Item%207%20Major%20Shareholders%20and%20Related%20Party%20Transactions) This section details the company's major shareholders, particularly TELUS and BPEA, and significant related-party transactions that highlight TELUS's controlling influence [Major Shareholders](index=112&type=section&id=A.%20Major%20Shareholders) The company's ownership is concentrated with TELUS Corporation and BPEA, who exert controlling influence through a dual-class share structure, with TELUS holding **72.4%** of total voting power Beneficial Ownership (as of Dec 31, 2022) | Name of Beneficial Owner | % of Multiple Voting Shares | % of Total Voting Power | | :--- | :--- | :--- | | TELUS | 74.8% | 72.4% | | BPEA | 25.2% | 24.4% | - The company has a dual-class share structure where multiple voting shares have **10** votes per share, while subordinate voting shares have **one** vote per share[662](index=662&type=chunk) [Related-Party Transactions](index=114&type=section&id=B.%20Related-Party%20Transactions) The company engages in significant related-party transactions with TELUS Corporation, including a Master Services Agreement generating **$428 million** in 2022 revenue, and a Shareholders' Agreement solidifying TELUS's control - The Master Services Agreement (MSA) with TELUS has a ten-year term from January 2021 and includes a minimum annual spend commitment of **$200 million** from TELUS[617](index=617&type=chunk) Transactions with TELUS Corporation (in millions) | Transaction | 2022 ($M) | 2021 ($M) | 2020 ($M) | | :--- | :--- | :--- | :--- | | Revenue from TELUS | $428 | $353 | $310 | | Management Fees to TELUS | ($33) | ($30) | ($29) | - A Shareholders' Agreement grants TELUS significant control, including the right to nominate a majority of the board and special approval rights over key corporate actions as long as it holds at least **50%** of the voting power[633](index=633&type=chunk)[639](index=639&type=chunk) - The company's credit facility includes TELUS as a lender, and contains covenants tied to the relationship with TELUS, such as a change of control clause if TELUS ceases to hold more than **50%** of the voting power[626](index=626&type=chunk)[630](index=630&type=chunk) [Additional Information](index=121&type=section&id=Item%2010%20Additional%20Information) This section provides details on the company's share capital structure, articles of association, and key U.S. and Canadian tax considerations for shareholders [Share Capital and Articles of Association](index=121&type=section&id=B.%20Memorandum%20and%20Articles%20of%20Association) The company's share capital includes dual-class shares with varying voting rights, protected by a Coattail Agreement, and its articles specify forum selection for legal disputes - The company has an unlimited number of subordinate voting shares (**1** vote each), multiple voting shares (**10** votes each), and preferred shares[661](index=661&type=chunk)[662](index=662&type=chunk) - Multiple voting shares automatically convert to subordinate voting shares if transferred to a non-Permitted Holder, or if the aggregate holdings of TELUS Permitted Holders or BPEA Permitted Holders fall below a **10%** threshold of total outstanding shares[663](index=663&type=chunk)[664](index=664&type=chunk) - A Coattail Agreement ensures that in a take-over bid, holders of subordinate voting shares are offered a price and terms at least as favorable as those offered to holders of multiple voting shares[687](index=687&type=chunk)[688](index=688&type=chunk) - The articles contain a forum selection clause designating the Supreme Court of British Columbia for derivative actions and breaches of fiduciary duty, and the U.S. District Court for the Southern District of New York for claims arising under the U.S. Securities Act and Exchange Act[693](index=693&type=chunk) [Taxation Summary](index=129&type=section&id=E.%20Taxation) This section outlines U.S. and Canadian federal income tax considerations for shareholders, including the company's non-PFIC status and applicable dividend withholding tax rates under the U.S.-Canada tax treaty - For U.S. federal income tax purposes, the company does not believe it was a Passive Foreign Investment Company (PFIC) for its 2022 taxable year and does not expect to be classified as a PFIC in the near future[726](index=726&type=chunk) - Dividends paid to U.S. Holders may be eligible for the favorable "qualified dividend income" tax rates, provided the company is not a PFIC and other holding period requirements are met[721](index=721&type=chunk) - Dividends paid to non-resident holders are subject to Canadian withholding tax at a rate of **25%**, which is generally reduced to **15%** for U.S. residents under the U.S.-Canada income tax treaty[736](index=736&type=chunk) [Controls and Procedures](index=138&type=section&id=Item%2015%20Controls%20and%20Procedures) Management confirmed the effectiveness of disclosure controls and internal control over financial reporting as of December 31, 2022, successfully remediating prior material weaknesses identified in FY2021 - Management concluded that the company's disclosure controls and procedures were effective as of December 31, 2022[759](index=759&type=chunk) - Management assessed internal control over financial reporting as effective as of December 31, 2022, based on the COSO framework[761](index=761&type=chunk) - The material weaknesses in internal control over financial reporting that were reported for the year ended December 31, 2021, have been successfully remediated during fiscal year 2022[763](index=763&type=chunk) - The independent auditor, Deloitte LLP, issued an unqualified attestation report on management's assessment of the company's internal control over financial reporting[762](index=762&type=chunk) [Financial Statements](index=145&type=section&id=Item%2018%20Financial%20Statements) Deloitte LLP issued unqualified opinions on the consolidated financial statements for the years ended December 31, 2022, 2021, and 2020, prepared under IFRS, and on the effectiveness of internal control over financial reporting - The independent registered public accounting firm, Deloitte LLP, issued an unqualified opinion on the consolidated financial statements for the three years ended December 31, 2022[791](index=791&type=chunk) - Deloitte LLP also issued an unqualified opinion on the Company's internal control over financial reporting as of December 31, 2022[792](index=792&type=chunk)[798](index=798&type=chunk) - The financial statements were prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB)[791](index=791&type=chunk)[821](index=821&type=chunk)
TELUS International(TIXT) - 2022 Q3 - Earnings Call Presentation
2022-11-06 07:26
イ T E L U S* International Q3 2022 Highlights November 4, 2022 Disclaimer Forward-Looking Statements This presentation contains forward-looking statements concerning our expected financial results for full-year 2022, business, operations and financial performance and condition, as well as our plans, objectives and expectations for our business operations and financial performance and condition. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking st ...
TELUS International(TIXT) - 2022 Q3 - Earnings Call Transcript
2022-11-04 22:57
TELUS International (Cda) Inc. (NYSE:TIXT) Q3 2022 Earnings Conference Call November 4, 2022 10:30 AM ET Company Participants Jason Mayr - Senior Director, Investor Relations and Treasurer Jeff Puritt - President and Chief Executive Officer Vanessa Kanu - Chief Financial Officer Conference Call Participants Ramsey El-Assal - Barclays Tien-tsin Huang - JPMorgan Chase & Co. Stephanie Price - CIBC World Markets Inc. Divya Goyal - Scotiabank Keith Bachman - BMO Capital Markets Dan Perlin - RBC Capital Markets R ...
TELUS International(TIXT) - 2022 Q3 - Quarterly Report
2022-11-04 11:00
Exhibit 99.1 TELUS International (Cda) Inc. TELUS INTERNATIONAL (CDA) INC. CONDENSED INTERIM CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) September 30, 2022 TELUS International (Cda) Inc. Condensed Interim Consolidated Statements of Income and Other Comprehensive Income (Loss) (unaudited) | | | | | Three months | | | | Nine months | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Periods ended September 30 (US$ millions except | | | | | | | | | | | earnings per share) | Note | | 2022 | | ...
TELUS International(TIXT) - 2022 Q2 - Earnings Call Transcript
2022-08-06 01:27
TELUS International (Cda) Inc. (NYSE:TIXT) Q2 2022 Earnings Conference Call August 5, 2022 10:00 AM ET Company Participants Jason Mayr - Senior Director, Investor Relations and Treasurer Jeffrey Puritt - Director of the Board, President and Chief Executive Officer Vanessa Kanu - Chief Financial Officer Conference Call Participants Ramsey El-Assal - Barclays Tien-tsin Huang - JPMorgan Ryan Potter - Citi Stephanie Price - CIBC Jesse Fink - William Blair Daniel Chan - TD Securities Keith Bachman - BMO Jeff Can ...
TELUS International(TIXT) - 2022 Q2 - Earnings Call Presentation
2022-08-05 21:30
プ TE L U S* International Investor Presentation August 2022 Disclaimer Forward-Looking Statements This presentation contains forward-looking statements concerning our expected financial results for full-year 2022, business, operations and financial performance and condition, as well as our plans, objectives and expectations for our business operations and financial performance and condition. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking state ...
TELUS International(TIXT) - 2022 Q2 - Quarterly Report
2022-08-05 11:00
Exhibit 99.1 TELUS INTERNATIONAL (CDA) INC. CONDENSED INTERIM CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) June 30, 2022 TELUS International (Cda) Inc. Condensed Interim Consolidated Statements of Income and Other Comprehensive Income (Loss) (unaudited) | | | | | Three months | | | | Six months | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Periods ended June 30 (US$ millions except earnings per | | | | | | | | | | | share) | Note | | 2022 | | 2021 | | 2022 | | 2021 | | REVENUE | 3 | $ ...
TELUS International(TIXT) - 2022 Q1 - Earnings Call Transcript
2022-05-06 20:57
TELUS International (Cda) Inc. (NYSE:TIXT) Q1 2022 Earnings Conference Call May 6, 2022 10:30 AM ET Company Participants Jason Mayr - Senior Director, IR and Treasurer Jeffrey Puritt - President and Chief Executive Officer Vanessa Kanu - Chief Financial Officer Conference Call Participants Tien-tsin Huanga - JP Morgan Stephanie Price - CIBC Dan Perlin - RBC Capital Markets Richard Tse - National Bank Ryan Potter - Citigroup Ramsey El-Assal - Barclays Daniel Chan - TD Securities Keith Bachman - BMO Operator ...
TELUS International(TIXT) - 2022 Q1 - Earnings Call Presentation
2022-05-06 16:22
プ, TELUS® International Q1 2022 Highlights May 6, 2022 Disclaimer Forward-Looking Statements This presentation contains forward-looking statements concerning our expected financial results for full-year 2022, business, operations and financial performance and condition, as well as our plans, objectives and expectations for our business operations and financial performance and condition. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking statements ...
TELUS International(TIXT) - 2022 Q1 - Quarterly Report
2022-05-06 11:01
Exhibit 99.1 TELUS INTERNATIONAL (CDA) INC. CONDENSED INTERIM CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) March 31, 2022 TELUS International (Cda) Inc. Condensed Interim Consolidated Statements of Income and Other Comprehensive Income (Loss) (unaudited) | | | | | Three months | | | --- | --- | --- | --- | --- | --- | | Periods ended March 31 (US$ millions except earnings per share) | Note | | 2022 | | 2021 | | REVENUE | 3 | $ | 599 | $ | 505 | | OPERATING EXPENSES | | | | | | | Salaries and benefits | | | ...