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开刀or解冻?AI时代中层行动指南
3 6 Ke· 2025-07-08 08:17
Group 1 - Nokia was a dominant player in the mobile phone market until the emergence of Apple and Android, which led to its decline and eventual sale of its mobile business to Microsoft for approximately $7.5 billion in 2013 [1][2] - The failure of Nokia's mobile division is attributed to management complacency and innovation fatigue, with researchers questioning why Nokia fell into this state [1][2] - Interviews with 76 Nokia executives revealed that middle managers were under pressure from higher-ups and shareholders, leading them to conceal negative information and provide overly optimistic reports [2][3] Group 2 - A report indicated that 99% of surveyed middle managers felt pressure, with 44% describing it as "very" or "extremely" high, and 79% reported burnout due to the stress of managing others [2][3] - Historically, middle managers were seen as essential for executing strategies and supervising employees, but their roles have evolved, facing increased demands for innovation and flexibility [3][4] - The rise of globalization and technology has led to a bureaucratic structure that often marginalizes middle managers, making them targets for organizational restructuring [4][6] Group 3 - Middle managers are often viewed as "permafrost," lacking the ability to generate new value and becoming resistant to change [6][9] - Research shows that middle managers face a mismatch between their responsibilities and the expectations from higher management, leading to feelings of being overwhelmed and under-supported [9][10] - The communication gap between middle and upper management is identified as a critical issue in Nokia's failure, with fear-based communication hindering the flow of crucial information [10][12] Group 4 - The "Kiss-Up-Kick-Down" (KUKD) behavior model describes how middle managers navigate their roles by ingratiating themselves with superiors while exerting pressure on subordinates [11][12] - Middle managers often feel trapped in their roles, leading to burnout and anxiety, which drives them to seek upward mobility through competitive behaviors [12][13] - Effective upward management, characterized by trust and rational communication, can help middle managers align their goals with organizational objectives [12][13] Group 5 - The advent of AI poses both a threat and an opportunity for middle managers, as it can replace lower-level tasks while increasing their responsibilities [19][20] - AI is expected to enhance middle managers' efficiency through process optimization, decision support, and content creation, but it also requires them to adapt to new evaluation standards [20][21] - The need for middle managers to embrace technology and redefine their roles is emphasized, as they are crucial for bridging communication and fostering innovation within organizations [21][23] Group 6 - The role of middle managers needs to be redefined in the AI era, shifting from administrative functions to becoming data-driven decision-makers and continuous guides for employee development [23][24] - Organizations must recognize the value of middle managers and provide them with the necessary support and resources to thrive in their roles [24][25] - The transformation of middle management is essential for addressing structural tensions within organizations and ensuring effective execution of strategies [25][27]
中层不狠,累死三军
虎嗅APP· 2025-05-16 10:14
以下文章来源于笔记侠 ,作者王国兴 笔记侠 . 点我关注,与260万读者一起看透新商业本质。笔记侠,中国新商业知识干货共享社区,8000多篇干货 笔记,宏观趋势、组织管理、商业模式等28个主题可精准搜索。 本文来自微信公众号: 笔记侠 ,作者:王国兴(中国生产力中心经营管理顾问师、中华专案管理学 会认证项目管理师),题图来自:AI生成 "上要抗压,下要激活",这是对中层管理者的真实写照。 中层难干。不仅要制定计划,还要沟通协调以及领导团队。一旦做不好,他们便成了"夹心饼 干","上不讨好,下属摆烂"。 任正非曾说:中层不决策,是打不了胜仗的。对于中层管理者,不能只做平庸的老好人,必须根据战 场情况做出快速决策。 一线战事复杂,中层不狠,就会累死三军。 那么,如何在艰难的情况下,做一个能理解战略、能激活团队的狠中层? 我们今天就来谈一下中层管理者必须经历的三大蜕变。 今天的文章分为三个部分:第一,学会做计划;第二,与不同维度的人沟通;第三,实现从管理者到 领导者的转变。 一、中层管理不看苦劳:会做计 划,才能运筹帷幄 许多中层管理者每天都非常忙碌,然而,很多时候,越努力越无法得到应有的评价,努力带来的只是 苦劳 ...