优化电力营商环境
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不用跑不花钱 居民装充电桩只需线上申请
Liao Ning Ri Bao· 2026-01-15 01:21
居民想装充电桩,只需在"网上国网"APP提交申请,勘查、施工和接电等后续工作全部由供电公司 来负责。1月13日,国网辽宁省电力有限公司推出2026年优化电力营商环境二十项新举措。其中最受关 注的一项,就是居住区充电桩报装全面实行"三零"服务。 用电稳不稳,今后客户也将拥有更多的知情权。国网辽宁电力正构建更精细的供电可靠性管理体 系,针对频繁停电、低电压等问题开展专项治理,并将主动向社会公开。同时,医院、学校等重点场所 的电网设备将享受"特巡特护",民生应急抢修则严格执行"先复电、后抢修"政策。 国网辽宁省电力有限公司营销部营商环境管理处处长李玲红表示,"三零"服务即居民客户"零上 门",只需线上申请,一次也不用跑;"零审批",手续由供电公司内部并联办理;"零投资",即电表箱 以及电表箱前的线路,所有工程费用均由供电企业承担。同时,供电部门还将指导小区开发建设单位, 严格按照辽宁省地方标准,在小区建设阶段为固定车位配建充电设施,或预留充电设施安装条件,从源 头破解安装充电设备难的问题。 这仅是辽宁电力全新"省心电"服务包的亮点之一。国网辽宁省电力有限公司营销部副主任王浩淼介 绍,今后在全省的供电营业厅,崭新设置 ...
青吴嘉三地联合发布15项同质化举措
Su Zhou Ri Bao· 2025-08-12 00:23
Core Viewpoint - The power supply companies in Qingpu, Wujiang, and Jiashan have launched the first optimization promotion meeting for the electricity business environment in the Yangtze River Delta, focusing on enhancing service efficiency and reducing costs through 15 standardized service measures [1] Group 1: Service Initiatives - The companies introduced a simplified "one certificate" service to streamline the process of obtaining electricity, reducing the need for document submission through online verification [1] - They launched bundled services for high-frequency tasks such as transfer, capacity increase, and category change, allowing for integrated processing of related services [1] - A one-stop service for water, electricity, and gas connections has been established, enhancing convenience for users [1] Group 2: Cost and Time Efficiency - The standardized services aim to lower electricity costs for businesses and shorten connection times [1] - A "zero visit, zero approval, zero investment" service model will be implemented for low-voltage users, enhancing service accessibility [1] Group 3: Strategic Agreements - The power supply companies signed a strategic framework agreement for "contract-based electricity connection" with business representatives, committing to defined connection timelines and resource optimization [1] - The agreement emphasizes a collaborative approach to project timelines and shared responsibilities in service provision [1]
长三角示范区“电”力全开
Guo Ji Jin Rong Bao· 2025-08-11 10:28
Core Viewpoint - The first promotional meeting for optimizing the electricity business environment in the Yangtze River Delta was held, where 15 standardized measures were announced to enhance the electricity business environment and promote a world-class service package [1][3]. Group 1: Meeting Overview - The meeting was a response to the National Development and Reform Commission and the National Energy Administration's opinions on improving electricity service levels and creating a modern electricity business environment [3]. - Power companies from Shanghai Qingpu, Suzhou Wujiang, and Zhejiang Jiashan will collaborate on four key areas: shortening installation timelines, reducing electricity costs, strengthening grid construction, and optimizing power supply services [3]. Group 2: Standardized Measures - The 15 standardized measures include contract-based electricity access, expanding the low-voltage "zero investment" coverage, and implementing a "first restore power, then repair" principle [3][4]. - A specific plan for charging infrastructure will be introduced to meet the growing demand from the rapid adoption of electric vehicles, covering both new and old residential areas [3]. Group 3: Contract-Based Electricity Access - Qingpu Power Company introduced the "contract-based electricity access" model, which involves signing agreements to clarify responsibilities and timelines, ensuring proactive service [4]. - The low-voltage "zero investment" service range has been expanded to 200 kilowatts and below in Qingpu, significantly reducing initial costs for businesses [4]. Group 4: Future Development - The three power companies will enhance collaboration to create a more convenient, reliable, and warm electricity service environment, supporting the economic and social development of the Yangtze River Delta integration demonstration zone [4].
国网白银供电公司:政企携手助推优化电力营商环境再升级
Zhong Guo Neng Yuan Wang· 2025-06-09 02:36
Core Points - The article discusses the launch of ten measures by the State Grid Baiyin Power Supply Company in Jingyuan County to optimize the local electricity business environment, aiming to enhance the quality of electricity services and meet the high-quality electricity demands of the public [1][2] - These measures are designed to improve user satisfaction and convenience in obtaining electricity, thereby supporting the economic and social development of the county [1][2] Summary by Categories Measures Introduced - The ten measures include: full transparency of management personnel information, a dedicated hotline for customer electricity requests, coordinated handling of major electricity projects, full tracking of high-voltage electricity progress, QR code usage for scattered street vendor electricity, transfer of maintenance outages, accelerated upgrades of old power supply facilities, streamlined access for small and residential electricity users, zero-run for special group requests, and dedicated support for goji berry drying electricity needs [1][2] Impact on Users - These initiatives are expected to significantly enhance the convenience and satisfaction of users in obtaining electricity, leading to more efficient responses to user requests, faster connection and production for major projects, more reliable power supply for urban and rural areas, and easier access for small and residential users [1][2] Broader Implications - The measures cover the entire electricity service chain, from installation to daily use, and are a successful example of government-enterprise collaboration to optimize the business environment [2] - The ongoing implementation of these measures aims to provide a more convenient, reliable, and warm electricity experience, which will serve as a solid support for the economic and social development of Jingyuan County [2]
国网三明供电公司:“三个聚力”打造电力营商环境升级版
Zhong Guo Neng Yuan Wang· 2025-04-14 08:56
深化政企数据共享,在全省首创"水电气网+政务"联办模式,11个政务服务中心实现12 类高频业务"一窗通办",累计办理政务业务1120单;创新"车桩联办"服务实现充电桩报装流 程与购车环节无缝衔接,办理时长压缩23%;构建网格化社区服务体系,通过"线上+线 下"协同快速响应居民需求,客户满意率连续三年稳居全省前三,真正实现"办事不出网 格"。 聚力快、准、优体验,赋能特色场景,助力乡村振兴 针对农业农村发展新业态,创进推进"即扫即用"免报装模式,布设16处农田共享用电 点,保障560亩耕地灌溉需求;在夜市经济区设置智能插座集群,服务摊主1.3万户次,消除 私拉电线隐患;打造露营基地共享电源系统,为3300名游客提供绿色用电体验。通过精准对 接农业灌溉、夜间经济、文旅消费三大场景,以数字化手段破解流动用电难题。 一直以来,国网三明供电公司聚焦企业能效提升、乡村产业振兴及居民便捷服务需求, 整合政企资源、数字技术和服务场景,构建点面结合、内外循环的"三维矩阵"服务体系,形 成以"三个聚力"为核心的优化电力营商环境举措。 聚力前、中、后贯通,提升链条服务,护航保障企业用电 聚焦企业用电需求,创新打造"园区电力管家"团 ...